Access Guide
Introduction
- Services / facilities within the building include accommodation, a bar/restaurant, meeting rooms, a fitness suite, a swimming pool, jacuzzi, sauna and steam room.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Anderston.
- The nearest underground station is Kelvinhall.
COVID-19 Information
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information on the 'We're Good to Go' Industry Standard please click here.
Opening Hours
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
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Venue Car Park
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- The car park is located at the rear of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 475cm (7ft 10in x 15ft 7in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The car park has a charge which can be reduced/covered by the hotel.
Outside Access (Main Entrance)
- This information is for the entrance located at the front side of the building on Congress Road.
- There is level access into the venue.
- The main doors open automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The doors are single width.
- The door opening is 80cm (2ft 7in) wide.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 210cm (6ft 11in) wide.
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Comments
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- The single automatic door is to the left of a 160cm main revolving automatic door.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Outside Access (Car Park Entrance)
- This information is for the entrance located at the back of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The doors open automatically (towards you).
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Car Park Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The width of the ramp or slope is 160cm (5ft 3in).
Reception
- The desk is 6m (6yd 1ft) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium.
- The desk has a lowered section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
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Comments
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- The desk with the lowered section is straight ahead as you enter.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Rear Ramp)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down to the main hotel foyer from the car park entrance route.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-16.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located opposite the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-16.
- The lift is approximately 18m (19yd 2ft) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 135cm x 190cm (4ft 5in x 6ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The dimensions of the panoramic lift are 100 x 180cm.
Eating and Drinking (Quarterdeck Bar)
- The following information is for the bar.
- The bar is located to the right as you enter.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 20m (21yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 52cm (1ft 8in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is bar snacks.
Eating and Drinking (One Restaurant)
- The following information is for the restaurant.
- The restaurant is located to the right as you enter.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 35m (38yd 10in) from the main entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Raised Seating)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the raised seating area from the bar.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp or slope is 120cm (3ft 11in).
- There are steps to access this area / service.
- The steps are located leading up to the raised seating area.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp or slope does bypass the steps.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 283 rooms in total.
- There are 0 standard ground floor rooms.
- There are 279 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 4 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 6m (6yd 1ft) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 1414.
- The height of the bed is 58cm (1ft 11in).
- The measurement between the bed base and floor is 14cm (6in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is not available.
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Accessible Ensuite
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- The door opens outwards.
- The door weight is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 165cm x 130cm (5ft 5in x 4ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 44cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 80cm (2ft 7in).
- The tap type is push.
- There is a functional emergency alarm available in the ensuite.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 48cm (1ft 7in).
- The tap type is twist/turn.
- There is a shower over the bath.
- The shower head height is fixed.
- The shower control type is twist/turn.
- There are handrails available for the bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip-down or fixed seat height is 48cm (1ft 7in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- The colour contrast between the external hotel room door and wall is good.
- The colour contrast between the walls and floor is good.
- The colour contrast between the internal hotel room door and wall is good.
- The colour contrast between the external ensuite door and wall is good.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is fair.
- The colour contrast between the walls and floor in the ensuite is good.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
- The hotel does provide other auxiliary aids for people with mobility impairments.
- The other available auxiliary aid(s) is(are) ceiling tracking hoists.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
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Comments
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- There is a ceiling track hoist for the bedroom and bathroom.
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Comments
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- There is a ceiling track hoist for the bedroom and bathroom.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located towards the rear of the building, beyond reception.
- There is level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
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Fitness Suite (General)
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- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Level Change (Clyde Link)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the Clyde Auditorium after the steps/lift.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located leading up at the rear right of the building.
- There is / are 8 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp or slope does not bypass the steps.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the steps.
- The lift does not bypass the ramp.
Lift (Clyde Link)
- There is a lift for public use.
- The lift is located at the rear right of the venue leading towards the Clyde Auditorium/SECC.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The platform lift accesses a small level change.
- The lift is approximately 75m (82yd 1in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 82cm x 126cm (2ft 8in x 4ft 2in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There is an easy ramp leading into the lift.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 6m (6yd 1ft) from the fitness suite entrance.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the right as you enter the fitness suite.
- There is level access to the standard changing room(s).
Standard Toilet(s) (Fitness Suite)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the standard changing rooms.
- The female and male toilets are 8m (8yd 2ft) from the fitness suite entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 31m (33yd 2ft) from the accessible entrance.
- This accessible toilet is located adjacent to the restaurant area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 190cm (4ft 9in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left of the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
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Comments
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- Wall mounted and drop down rails are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located adjacent to the restaurant area.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located adjacent to the restaurant area.
- The male toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.