You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include accommodation, a bar/restaurant, meeting rooms, a fitness suite, a swimming pool, jacuzzi, sauna and steam room.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Anderston.
• The nearest underground station is Kelvinhall.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Toilets are available.
• The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
• For more information on the 'We're Good to Go' Industry Standard please click here.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located at the rear of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 475cm (7ft 10in x 15ft 7in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The car park has a charge which can be reduced/covered by the hotel.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front side of the building on Congress Road.
• There is level access into the venue.
• The main doors open automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The doors are single width.
  • The door opening is 80cm (2ft 7in) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.
• Comments View
  • The single automatic door is to the left of a 160cm main revolving automatic door.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the main entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located at the back of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The doors are heavy.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The doors open automatically (towards you).
  • The doors are double width.
  • The door opening is 140cm (4ft 7in) wide.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The width of the ramp or slope is 160cm (5ft 3in).

You are on Reception. Skip to the next section.

Reception

• The desk is 6m (6yd 1ft) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium.
• The desk has a lowered section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

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• Comments View
  • The desk with the lowered section is straight ahead as you enter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Level Change (Rear Ramp). Skip to the next section.

Level Change (Rear Ramp)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading down to the main hotel foyer from the car park entrance route.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-16.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-16.
• The lift is approximately 18m (19yd 2ft) from the accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 135cm x 190cm (4ft 5in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The dimensions of the panoramic lift are 100 x 180cm.

You are on Eating and Drinking (Quarterdeck Bar). Skip to the next section.

Eating and Drinking (Quarterdeck Bar)

• The following information is for the bar.
• The bar is located to the right as you enter.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 52cm (1ft 8in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is bar snacks.

You are on Eating and Drinking (One Restaurant). Skip to the next section.

Eating and Drinking (One Restaurant)

• The following information is for the restaurant.
• The restaurant is located to the right as you enter.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 35m (38yd 10in) from the main entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Raised Seating). Skip to the next section.

Level Change (Raised Seating)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the raised seating area from the bar.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located leading up to the raised seating area.
• There is / are 3 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp or slope does bypass the steps.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 283 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 279 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 4 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 6m (6yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 1414.
  • The height of the bed is 58cm (1ft 11in).
  • The measurement between the bed base and floor is 14cm (6in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
• Accessible Ensuite View
  • The door opens outwards.
  • The door weight is heavy.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 165cm x 130cm (5ft 5in x 4ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 74cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 44cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 80cm (2ft 7in).
  • The tap type is push.
  • There is a functional emergency alarm available in the ensuite.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 48cm (1ft 7in).
  • The tap type is twist/turn.
  • There is a shower over the bath.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • There are handrails available for the bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 48cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the external hotel room door and wall is good.
  • The colour contrast between the walls and floor is good.
  • The colour contrast between the internal hotel room door and wall is good.
  • The colour contrast between the external ensuite door and wall is good.
  • Lighting levels are adjustable.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is fair.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
  • The hotel does provide other auxiliary aids for people with mobility impairments.
  • The other available auxiliary aid(s) is(are) ceiling tracking hoists.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
• Comments View
  • There is a ceiling track hoist for the bedroom and bathroom.
• Comments View
  • There is a ceiling track hoist for the bedroom and bathroom.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located towards the rear of the building, beyond reception.
  • There is level access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The doors are heavy.
• Fitness Suite (General) View
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Clyde Link). Skip to the next section.

Level Change (Clyde Link)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the Clyde Auditorium after the steps/lift.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There are steps to access this area / service.
• The steps are located leading up at the rear right of the building.
• There is / are 8 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp or slope does not bypass the steps.
• There is a standard and / or platform lift to access this service.
• The lift does bypass the steps.
• The lift does not bypass the ramp.

You are on Lift (Clyde Link). Skip to the next section.

Lift (Clyde Link)

• There is a lift for public use.
• The lift is located at the rear right of the venue leading towards the Clyde Auditorium/SECC.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The platform lift accesses a small level change.
• The lift is approximately 75m (82yd 1in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 82cm x 126cm (2ft 8in x 4ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There is an easy ramp leading into the lift.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the fitness suite entrance.
• The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located to the right as you enter the fitness suite.
• There is level access to the standard changing room(s).

You are on Standard Toilet(s) (Fitness Suite). Skip to the next section.

Standard Toilet(s) (Fitness Suite)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the standard changing rooms.
  • The female and male toilets are 8m (8yd 2ft) from the fitness suite entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 31m (33yd 2ft) from the accessible entrance.
  • This accessible toilet is located adjacent to the restaurant area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 145cm x 190cm (4ft 9in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the left of the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).
• Comments View
  • Wall mounted and drop down rails are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located adjacent to the restaurant area.
  • The female toilet(s) is/are approximately 20m (21yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located adjacent to the restaurant area.
  • The male toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.