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Elder Park Library and Community Hub

228a Langlands Road, Govan, Glasgow, G51 3TZ

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Access Guide

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Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is stepped entry at the front of the building.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the reading room and toilets.
    • Access throughout may include manual doors and doors permanently held open.
    • The basement and ground floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • Documents are available in the following formats: large print, different languages and audio.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located through to the rear left of the building, and to the right from the lift on the lower floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free toilet facilities are located on the lower floor, through to the right from the lift.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the standard toilets on the lower floor, through to the right from the lift.

Parking

Entrance (Accessible)

  • This entrance is located to the right side of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is an intercom at a height of 131cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The second door opens towards you.
  • The width of the opening is 86cm.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the left as you enter.
  • The distance from the accessible entrance is 20m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 84cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area which varies depending on the time of day.
  • Some flooring is patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the reading room and toilets.
  • Access throughout may include doors permanently held open and manual doors.
  • Some flooring is patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: armchairs and benches.
  • Lighting levels were even at the time of the survey.

Library

  • There is step-free level access throughout the majority of areas.
  • Access throughout the library may include doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs with armrests, chairs without armrests, armchairs and stools.
  • Furniture available in the library includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • This library is able to provide material in the following formats: large print, ebook and audio.
  • Auxiliary aids available in this library include: large key keyboards, high visibility/contrast keyboards and ergonomic chairs.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located through to the rear left as you enter.
    • The distance from the accessible entrance is 45m.
    • The most accessible route to the toilet has doors permanently held open and slight ramps or slopes.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 89cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 109cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 175cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift

  • The lift surveyed is located through to the rear left as you enter.
  • The distance from the accessible entrance is 45m.
  • The most accessible route to the lift has slight ramps or slopes and doors permanently held open.
  • The ground and basement floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 92cm.
  • The internal dimensions of the lift are 100cm (width) x 138cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • Internally the lift has: an audible announcer, a separate door to exit and a visual floor indicator.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a short steep slope into the lift on the basement level.

Stairs

  • The stairs surveyed are located through to the rear left after you enter.
  • The ground and basement floors can be accessed by these stairs.
  • There are 14 steps between floors.
  • The steps are clearly marked and have a handrail on the right going down.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Basement Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the basement floor, to the right from the lift.
    • The distance from the lift is 5m.
    • The most accessible route to the toilet has a lift and slight ramps or slopes.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 108cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 103cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 172cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.