Access Guide
Introduction
- Services / facilities within the building include a games hall, swimming pools, fitness suites, sports courts, viewing gallery and a café.
- Services / facilities within the grounds include sports pitches, tennis courts and a play park.
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 10:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 21:00.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Glasgow.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Scotstounhill.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 330cm x 400cm (10ft 10in x 13ft 1in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are further designated bays to the left of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are double.
- The width of the door opening is 150cm (4ft 11in).
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Comments
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- This entrance overcomes the 170cm wide revolving doors to the right.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception
- The desk/counter is 12m (13yd 4in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- Access to the main areas of the building is via turnstiles or a wide access gate.
- The opening width of the access gate is 90cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Outdoor Sports
- There are various outdoor sports courts, pitches and multi use games areas in front of the building, near the car park.
- There is step-free access to all areas, with some slight slopes and uneven surfaces in places.
- There are no fixed seating areas for spectators in this area.
Level Change (Badminton Hall Viewing Gallery)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to a raised central viewing area in the badminton halls.
- There is/are 9 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are various steps up to this area from all courts, some offering a handrail on one side only.
- The courts can all be accessed step-free from the hall entrance.
Fitness Suite (Gym)
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Access to Fitness Suite
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- The fitness suite is located to the right of the building.
- The fitness suite is 27m (29yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The door(s) is/are permanently held open.
- The opening is 90cm wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes recumbent cycles, multi-body station, low row, exercise bike, chest press and shoulder press.
- A portable hearing assistance system is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Fitness Suite (Resistance Zone)
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Access to Fitness Suite
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- The fitness suite is located to the left of the main foyer, beyond the reception entrance gates.
- The fitness suite is 25m (27yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The door(s) is/are permanently held open.
- The opening is 90cm wide.
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Fitness Suite (General)
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- There is not clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
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Comments
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- There are short steep slopes onto the main rubber flooring surface and up to some raised weight lifting equipment.
Sports Ground (Squash Courts)
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Non-Segregated Seating
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- Home and Away wheelchair users do not have separate seating areas.
- Wheelchair users have a designated accessible seating area.
- There is level access to the designated seating area.
- Wheelchair seating is located at the front of the stand.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 30m (32yd 2ft).
- The accessible toilet is located near the gym entrance.
- There is not an audio description service.
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Away Support Seating
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- The front row seating has level access. There are 2-44 clearly marked steps without handrails to raised rear seating.
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Comments
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- There are also standard squash courts with level viewing areas to the rear of the gym.
Eating and Drinking (Encore)
- The following information is for the café.
- The café is located to the left as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 18m (19yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The ramped access is into one of the smaller pools.
- There is also ladder type entry into the small pool next to the changing area which then has 3 steps down into a slightly deeper area.
Standard Changing Room (Swimming Pool Changing Village)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located ahead as you enter.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- Some of the larger changing cubicles offer 90cm high baby changing tables.
- There is also a separate baby changing room to the rear.
- There are shared toilets near the entrance to the changing village, and female and male toilets with ambulant cubicles towards the rear.
Accessible Changing Room (Swimming Pool Changing Village - Right Hand Transfer)
- There are accessible changing rooms available.
- The accessible changing room is located to the rear right of the swimming pool changing village.
- The facility is 40m (43yd 2ft) from the changing village entrance.
- The door opens outwards.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 226cm x 238cm (7ft 5in x 7ft 10in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 48cm (1ft 7in).
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Comments
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- The shower also has dropdown rails.
- There are lockers located outside the changing room which are designed for wheelchair users.
Changing Places (Swimming Pool Changing Village - Transfer Both Sides)
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Location and Access
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- The facility is located in the rear right corner of the swimming pool changing village.
- The facility is approximately 50m (54yd 2ft) from the changing village entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards (automatically).
- The door does not have a horizontal grab rail.
- The width of the door is 82cm (2ft 8in).
- The dimensions of the facility are 308cm x 395cm.
- The ceiling height is not at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 255cm (8ft 4in).
- The transfer space on the left as you face the toilet is 105cm (3ft 5in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is not a toilet roll holder.
- The toilet has a cistern.
- There is a high colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 177cm (5ft 10in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is fixed.
- The height of the wash basin is 75cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 80cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 170cm.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 82cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and non-infectious waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- There are coat hooks in the toilet at 108cm and 143cm from the floor.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
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- The door is automatically opened by hovering your hand over the sensor on the right of the door.
- The door is locked by hovering your hand over the sensor on the left of the door, until the light is flashing and it beeps twice.
- The door is unlocked and automatically opened by hovering your hand over the sensor on the left of the door.
Parent and Baby Room (Swimming Pool Changing Village)
- There is a parent and baby room for public use.
- The parent and baby room is located to the rear right of the swimming pool changing village.
- The parent and baby room is approximately 45m from the changing village entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 71cm.
- The wash basin tap type is push.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Standard Changing Room (Dry Activity Changing - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located to the right as you enter the reception gates.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There is a similar female changing facility.
Accessible Shower (Dry Activity Changing Room - Male)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the male standard dry side changing room.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 51cm (1ft 8in).
- Other facilities available include; dropdown rails and a functional emergency alarm.
- There is level access to the services from the accessible shower facilities.
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Comments
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- The door to the accessible shower is 68cm wide.
- There are wheelchair accessible lockers within the changing room.
- There is a similar cubicle in the female changing room.
Toilet with Adaptations (Dry Activity - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter, next to the dry activity changing rooms.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 166cm x 200cm (5ft 5in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 108cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
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Comments
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- There is a push button alarm in this cubicle.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- Lighting levels in the male toilets are good.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter, next to the dry activity changing rooms.
- The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left as you enter.
- The shared toilet(s) is/are approximately 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the first shared standard toilet on the right.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- The standard toilets next to the main entrance have grab rails available on one side, alternating between toilets.
- There are also standard toilets available in the swimming pool changing village and on the first floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located just beyond the entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 135cm (3ft 7in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls are 123cm high.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Toilet with Adaptations (First Floor - Male - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the lift.
- This accessible toilet is located to the right from the lift on the first floor, within the standard toilets.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- The male toilet was surveyed.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 155cm x 175cm (5ft 1in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 172cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible cubicle.
- The height of the baby change table once extended is 86cm (2ft 10in).
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Comments
View
- There is a similar accessible toilet with the lateral transfer on the left in the female toilet (photographs 8-14).
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
View
- There is a children's play area located in front of the venue.