Access Guide
Introduction
- Services / facilities within the building include accommodation, bar/restaurant, meeting rooms and the events suite.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Glasgow.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dumbreck.
- The nearest underground station is Cessnock.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 550cm (8ft 2in x 18ft 1in).
- The nearest Blue Badge bay is 29m (31yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 39m (42yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 166cm (5ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 166cm (5ft 5in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the slope.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- The ramp/slope does bypass the step(s).
Outside Access (Event Rooms Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- Event Rooms Entrance
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 166cm (5ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 166cm (5ft 5in).
Level Change (Event Rooms Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the bar.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the left as you enter.
- The ramp/slope is portable.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 70cm (2ft 4in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left of reception.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- The ramp/slope does bypass the step(s).
Level Change (Event Rooms)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the event rooms.
- The ramp/slope is portable.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 70cm (2ft 4in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the event rooms.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- The ramp/slope does bypass the step(s).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located opposite reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is approximately 11m (12yd 1in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 100cm (3ft 3in x 3ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are 125 to 150cm in height.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Eating and Drinking
- The following information is for the restaurant/bar.
- The restaurant is located to the left as you enter.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 17m (18yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 44cm (1ft 5in).
- The distance between the floor and the highest table is 63cm (2ft 1in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Room
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General Information
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- The Tourist Board rating is 3.
- There are 117 rooms in total.
- There are 0 standard ground floor rooms.
- There are 115 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
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Location and Access
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- The accessible room viewed is 23m (25yd 6in) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 2.
- The width of the door is 85cm.
- The height of the bed is 70cm.
- The measurement between the bed base and floor is 26cm (10in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 86cm (2ft 10in).
- The door opens inwards.
- The door weight is light.
- The door is locked by a locking handle.
- The dimensions of the accessible ensuite are 192cm x 240cm (6ft 4in x 7ft 10in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is not a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on the left.
- The toilet seat is 41cm (1ft 4in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 86cm (2ft 10in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- There is a shower chair.
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is medium.
- The colour contrast between the walls and floor is medium.
- The colour contrast between the internal hotel room door and wall is medium.
- The colour contrast between the external ensuite door and wall is medium.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is medium.
- The colour contrast between the walls and floor in the ensuite is medium.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are available from reception.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 2.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Some of these rooms are accessed by platform lift.
- Adjoining rooms are available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
- This accessible toilet is located to the right as you enter, opposite reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is no dropdown rail.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of reception.
- The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Level Change (Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the toilets.
- There is/are 13 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Standard Toilet(s) (Banqueting Toilets)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left of the banqueting entrance.
- The female and male toilets are approximately 11m (12yd 1in) from the banqueting entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Level Change (Banqueting Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the toilets.
- There is/are 13 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.