Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Glasgow.
- The nearest underground station is Partick.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Ticket Office)
- This information is for the entrance located on the platforms.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
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Comments
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- These are push button automatic doors.
Level Change (Ticket Office)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located on both sides leading to the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Reception (Ticket Office)
- The reception desk is 6m (6yd 22in) from the main entrance.
- The reception desk is medium in height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
Lift (Lift 1)
- There is a lift for public use.
- The lift is located towards the Gartnavel Hospitals way out.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
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Comments
View
- There is a short easy slope to and from this lift door at ground level.
Level Change (Hospitals Footpath)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from Gartnavel Hospitals to Lift 1.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Lift (Lift 2)
- There is a lift for public use.
- The lift is located between the platfroms.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 50m (55yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Lift (Lift 3)
- There is a lift for public use.
- The lift is located towards the Churchill Drive way out.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
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Comments
View
- There is a short easy slope to and from this lift door at ground level.
Level Change (Footbridge)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from Church Street to the lift and bridge.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located between the platform and either way out.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Level Change (Underpass)
- There are steps to access this area / service.
- The steps are located leading up towards the station.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between from the 05:48am service.
- There is a ticket office.
- The ticket office is located between platforms 1 and 2.
- The train companies operating from within this station are First ScotRail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1,2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1,2.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1,2.
- The platform(s) accessed by lift is / are 1,2.
- The platform(s) accessed by ramp / slope is / are 1,2.
- Accessible toilets are 41m (45yd) from the main entrance.
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Comments
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- Platforms 1 and 2 are only accessible by steps if coming from Queensborough Gardens via the underpass.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 38m (42yd) from the lift 2.
- The accessible toilet is located in a separate building behind the ticket office between both platforms.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens sliding.
- The width of the accessible toilet door is 110cm (3ft 7in).
- The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- There is a mixer tap.
- There is a functional emergency alarm available.
- It is a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- The toilets are generally locked but a member of staff will open them.
- The door is automatic and locked with a push button.
- The taps are in the hand dryer area and are automatic.
Level Change (Toilet Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located ahead as you enter.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are not Text Relay aware.