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Springburn Shopping Centre

230 Springburn Way, Springburn, Glasgow, G21 1TS

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor, ahead from the main car park entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located on the first floor, ahead from the main car park entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking (Car Park 3 - Main Car Park)

  • Car Park View
    • The car park is located at the rear of the shopping centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 500cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 5m from the main car park entrance to the Springburn Shopping Centre.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • Parking is free in this car park for three hours.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Car Park - First Floor)

  • This entrance is located near the Blue Badge bays in the main car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 103cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Lift

  • The lift surveyed is located to the left as you enter the main car park entrance .
  • The distance from the main car park entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The first and ground floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 108cm.
  • The internal dimensions of the lift are 182cm (width) x 167cm (depth).
  • The internal lift control buttons have tactile markings, a high visual contrast and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs surveyed are located to the left beyond the lifts from the main car park entrance.
  • The first and ground floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Parking (Car Park 1 - Pay and Display)

  • Car Park View
    • The car park is located off Atlas Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and cobbles.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 110cm.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
    • There is one hour of free parking in this car park.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Springburn Way)

  • This entrance is located at the front of the shopping centre, on Springburn Way.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.

Parking (Car Park 2 - Pay and Display)

  • Car Park View
    • The car park is located off Atlas Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 270cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 60m from the rear underpass / car park 2 entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is 1 hour of free parking in this car park.

Entrance (Rear Underpass / Car Park 2)

  • This entrance is located at the rear of the shopping centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the right going up.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.
  • There are also sloped steps between the main car park and this entrance to the right as you face the entrance here.

Getting Around

  • The following areas have step-free access via ramps or slopes: the ground floor mall towards the main and rear entrances, and the standard toilets on the first floor.
  • Access throughout may include manual doors and doors permanently held open.
  • The flooring is shiny and patterned.
  • There is a low visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead as you enter the main car park entrance.
    • The distance from the main car park entrance is 25m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 112cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 150cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.