Access Guide
Introduction
- Services / facilities within the building include a museum, galleries, exhibition and event spaces, learning hub, meeting rooms, gift shop, restaurant, café and picnic areas, quiet room, Changing Places, accessible toilets and standard toilets.
- Services / facilities within the grounds include Pollok Country Park and Pollok House.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 11:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 11:00 - 17:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Pollokshaws West.
- The nearest underground station is Kinning Park.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located near the front of the building, on Knowehead Avenue towards the centre of Pollok Country Park.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 365cm x 610cm (11ft 12in x 20ft).
- The nearest Blue Badge bay is 120m (131yd 8in) from the main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the Heritage Entrance, located by driving up past the designated Blue Badge parking.
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Comments
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- Two of the designated Blue Badge bays offer electric vehicle charging points (photographs 3 and 4).
- There is a free shuttle bus service which leads around Pollok Country Park including to near the railway station and bus stop from here.
- The shuttle bus stop is located between the designated parking areas (photograph 5).
- Staff can bring wheelchairs to borrow out to the drop-off point by arrangement.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front inside corner of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 280cm.
Outside Access (Heritage Entrance)
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Entrance
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- This information is for the entrance located at the front left of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 310cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
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Comments
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- There is a third set of doors similar to the second set, located beyond the standard toilets here.
Reception
- The desk/counter is 20m (21yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/08/2023.
- The hearing assistance system was not working at the time of testing.
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Comments
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- Wheelchairs are available to borrow free of charge and are located opposite reception.
- Cloakroom services are also managed here.
Counter (Gift Shop)
- The counter is 30m (32yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 91cm (2ft 12in).
- There is a lowered section.
- The height of the lowered section of the counter is 78cm.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/08/2023.
- The hearing assistance system was working at the time of testing.
- Lighting levels are good.
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Comments
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- The gift shop is located to the right as you enter.
- There is a further shop counter at a height of 109cm, with a lowered section at 75cm.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/08/2023.
- The hearing assistance system was working at the time of testing.
- This venue does play background music.
- Music is played as part of some exhibits.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
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Comments
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- Free guided tours take place throughout the day.
- If there are any paid exhibitions, concessions will be available.
- All interactive screens are available in ten community languages including BSL.
- Tactile interpretation is available for some exhibits.
Cinema (Presentation Area)
- The cinema has 1 screens.
- All screens have level access.
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Seating and additional access information
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- Films are mainly art.
- There are designated spaces for wheelchair users.
- Designated spaces are situated at the front and at the back of the cinema.
- Wheelchairs may be left with you.
- A companion may sit near you.
- Companions sit beside or behind you.
- It is 10m (10yd 2ft) from the foyer to the accessible toilet.
- It is 10m (10yd 2ft) from the accessible toilet to the furthest screen.
- This venue does have audio description.
- There is not a hearing assistance system.
- Subtitles are available.
- Assistance dogs are allowed in the cinema.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
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Comments
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- Screen usage depends on events and exhibitions taking place.
Eating and Drinking (Ground Floor - Espresso Bar)
- The following information is for the café.
- The café is located to the left as you enter, near reception.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 30m (32yd 2ft) from the main entrance.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cold snacks.
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Comments
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- There is a functional hearing loop (tested 29/8/2023) at the counter.
Ground Floor - Quiet Room
- There is a quiet room available.
- The quiet room is located to the left as you enter, beyond the Espresso Bar.
- The quiet room is approximately 40 metres from the main entrance.
- The quiet room is approximately 10 metres from the heritage entrance.
- There are armchairs available.
- The flooring is carpet.
- There are cushions available.
- There is not room for a wheelchair to manoeuvre, although furniture can be moved to create more space.
- There is a sink and automatic hand dryer within the room.
- The sink is 78cm high.
- Ear defenders and sensory toys are available.
Changing Places (Ground Floor - Transfer Both Sides)
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Location and Access
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- The facility is located to the left as you enter, beyond the Espresso Bar.
- The facility is approximately 40m (43yd 2ft) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a medium colour contrast between the external door and wall .
- There is a medium colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 76cm (2ft 6in).
- The dimensions of the facility are 250cm x 400cm.
- The ceiling height is not at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a medium colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 130cm (4ft 3in).
- The transfer space on the left as you face the toilet is 105cm (3ft 5in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 94cm.
- The toilet has a cistern.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 43cm (1ft 5in).
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is fixed.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 83cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 120cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 95cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and non-infectious waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- There are coat hooks in the toilet at 109cm and 144cm from the floor.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
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- The door can be opened to 105cm once the extension leaf is unlocked (at the top of the door).
- This Changing Places facility is approximately 10 metres from the Heritage entrance.
- There is a further Changing Places facility on the lower ground floor.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
- This accessible toilet is located to the left as you enter, beyond the Espresso Bar.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 198cm x 264cm (6ft 6in x 8ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 142cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 75cm (2ft 6in).
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Comments
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- The door can be opened to 105cm once the extension leaf is unlocked (at the top of the door).
- This accessible toilet is approximately 10 metres from the Heritage entrance. There are many other accessible toilets throughout the building covering all floors.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor, to the left as you enter, beyond the Espresso Bar.
- The female and male toilets are approximately 50m (54yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the ground floor, to the left as you enter, beyond the Espresso Bar.
- The shared toilet(s) is/are approximately 50m (54yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard female and male toilets.
- The height of the baby change table once extended is 76cm (2ft 6in).
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Comments
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- The standard toilets are approximately 5 metres from the Heritage entrance.
Parent and Baby Room (Ground Floor)
- There is a parent and baby room for public use.
- The parent and baby room is located to the left as you enter, beyond the Espresso Bar.
- The parent and baby room is approximately 40m from the main entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 76cm (2ft 6in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 78cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
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- The Parent and Baby room is approximately 10 metres from the Heritage entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are good.
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Comments
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- There are many other sets of stairs throughout the building, some offer handrails on the left, or on both sides, and many have clearly marked steps.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter, beyond the gift shop.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1, 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 65m (71yd 3in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 103cm x 132cm (3ft 5in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- There is a larger lift near this lift although it was awaiting repair at the time of survey (August 2023).
Lift (Restaurant)
- There is a lift for public use.
- The lift is located to the right as you enter, opposite the stairs to the restaurant.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, LG.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 80m (87yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 95cm x 132cm (3ft 1in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Eating and Drinking (Lower Ground Floor - The Burrell Restaurant)
- The following information is for the restaurant.
- The restaurant is located on the lower ground floor, to the right of the building.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the restaurant lift.
- The distance between the floor and the lowest table is 36cm (1ft 2in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (First Floor - Picnic Areas)
- The following information is for the refectory.
- The refectory is located on the first floor.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the lift.
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
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Comments
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- There are various picnic areas throughout the building.
Changing Places (Lower Ground Floor - Transfer Both Sides)
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Location and Access
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- The facility is located on the lower ground floor, to the left from the lift.
- The facility is approximately 25m (27yd 1ft) from the lift.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The door does not have a horizontal grab rail.
- The width of the door is 82cm (2ft 8in).
- The dimensions of the facility are 410cm x 315cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a medium colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 80cm (2ft 7in).
- The transfer space on the left as you face the toilet is 290cm (9ft 6in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 94cm.
- The toilet has a cistern.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 43cm (1ft 5in).
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is fixed.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 83cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 110cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 90cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and non-infectious waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- The height of the coat hook is 175cm from the floor.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the lift.
- This accessible toilet is located on the lower ground floor, to the left from the lift.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 208cm x 220cm (6ft 10in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 141cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 72cm (2ft 4in).
Toilet with Adaptations (Lower Ground Floor Events Space - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the lift.
- This accessible toilet is located on the lower ground floor, to the right from the lift.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff, who will open the access doors to this corridor.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 147cm x 209cm (4ft 10in x 6ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 142cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Toilet with Adaptations (First Floor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- This accessible toilet is located on the first floor, to the right from the lift.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 168cm x 295cm (5ft 6in x 9ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 143cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 78cm (2ft 7in).
Standard Toilet(s) (Lower Ground Floor)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the lower ground floor, to the left from the lift.
- The female and male toilets are approximately 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the lower ground floor, to the right from the lift near the events space.
- The shared toilet(s) is/are approximately 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Comments
View
- The shared toilets may require staff for access to enter and exit the corridor.
Additional Info
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 6.