Access Guide
Introduction
- Services / facilities within the building include galleries, cafe, shop, viewing platform window, workshop, offices, meeting roms.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Glasgow.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Glasgow Central.
- The nearest underground station is Buchanan Street or St Enoch.
Opening Times
- Monday 10:30 - 17:00.
- Tuesday 10:30 - 17:00.
- Wednesday 10:30 - 17:00.
- Thursday 10:30 - 17:00.
- Friday 10:30 - 17:00.
- Saturday 10:30 - 17:00.
- Sunday 12:00 - 17:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is NCP Mitchell Street.
- The car park is located to the right of the building off Mitchell Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 260cm x 2800cm (8ft 6in x 91ft 10in).
- On street Blue Badge parking is located round to the right on Mitchell Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building, on Mitchell Lane.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically (by revolving).
- The doors are single width.
- The door opening is 110cm (3ft 7in) wide.
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Comments
View
- The main automatic doors are to the left or the automatic revolving doors are to the right.
- There is an easy slope up to the building from Mitchell Street Lane.
Reception
- The desk is 9m (9yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Museum (Galleries)
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is not a hearing assistance system.
- There is not a wheelchair to borrow.
Eating and Drinking (Doocot Cafe/Bar)
- The following information is for the cafe/bar.
- The bar does serve food.
- Full table service is available.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 6m (6yd 1ft) from the lift.
- The distance between the floor and the lowest table is 33cm (1ft 1in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks and lite bites.
Lift
- There is a lift for public use.
- The lift is located to the rear of reception and shop.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4-5-6.
- The lift is 24m (26yd 9in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 130cm x 150cm (4ft 3in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- The 6th floor viewing platform window is only accessible by lift.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1-2-3-4-5.
- The escalators steps are not clearly marked.
- The head and foot of the escalators are not clearly marked.
- The lighting levels are medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 30m (32yd 2ft) from the lift.
- The accessible toilet is located on Level 2.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There are identical accessible toilets on the 3rd and 5th floors.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on Level 2.
- The female toilets are 34m (37yd 7in) from the lift.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located on Level 2.
- The male toilets are 33m (36yd 3in) from the lift.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the 4th floor near the lift.
- The height of the baby change table once extended is 50cm (1ft 8in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
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Comments
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- There are similar standard toilets on the 3rd and 5th floor.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.