Skip to main content
The new name for DisabledGo

The Mitchell Library

201 North Street, G3 7DN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • This is a large public library.
    • Services available in the venue include: libraries, general services, city archives (generally by appointment), registrars, meeting rooms, resource unit for the visually impaired (RUVI room), reading rooms, study spaces, music practice rooms and a café.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The most accessible entrance is located on Granville Street.
      There is also an entrance on North Street which has stepped access.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: The first floor corridor, and one of the meeting rooms (Stirling Room).
    • The following areas have stepped access: The male toilet urinals on the upper floors.
    • Access throughout may include manual doors and doors permanently held open.
    • The ground floor and Levels 1, 2, 3, 4 and 5 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
    • Documents are available in the following formats: large print and different languages.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: equality training, autism awareness, dementia training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located to the right as you enter, opposite the lift, and off the Level 1 corridor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male step-free standard toilet facilities are located to the left as you enter, and down the stairs from the North Street entrance.
    • The female step-free standard toilet facilities are located to the right as you enter, and off the Level 1 corridor.
    • The male and female step-free standard toilet facilities are located to the right from the lift on Levels 2, 3, 4 and 5.
    • There are steps to the male toilet urinals on Levels 2, 3, 4 and 5.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the ground floor toilets with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located Granville Street.
    • The Blue Badge bays are clearly marked.

Entrance (Granville Street)

  • This entrance is located at the rear of the building, on Granville Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 165cm.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The width of the opening is 134cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • The minimum width between the security barriers is 123cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right as you enter, before the café.
  • The distance from the Granville Street entrance is 25m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 100cm to 145cm from the floor.
  • The touchscreen has the following accessibility aids: large text.
  • The touchscreen is located beside the ground floor library books.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs and sofas.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the first floor corridor.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: armchairs and benches.
  • Lighting levels vary due to the size of the space.

Eating and Drinking (The Mitchell Café)

  • Location and Access View
    • The café is located on the ground floor, beyond reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld, wall-mounted, available on a board and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the rear right of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 113cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors, glazed screens and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the raised booths.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Room (Meeting)

  • The room is located round to the left beyond the lifts on the ground floor.
  • The distance from the Granville Street entrance is 60m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens by sliding.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • There is deep pile carpet in some areas.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: tables and coffee tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Library (Ground Floor - Leisure and Lifestyle)

  • There is step-free level access throughout the library.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the library includes: armchairs, sofas, riser recliner chairs, benches and stools.
  • Furniture available in the library includes: coffee tables and desks.
  • Some desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: Braille, large print, ebook and audio.
  • Auxiliary aids available in this library include: handheld magnifiers.
  • Accessible software available for the computers includes: JAWS and Kurzweil.

Room (Resource Unit for the Visually Impaired (RUVI) - Ground Floor Library)

  • The room is located to the rear right of the ground floor library.
  • The distance from the Granville Street entrance is 75m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 64cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Furniture available in the room includes: desks.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Lift

  • The lift surveyed is located to the left before the ground floor library books.
  • The distance from the Granville Street entrance is 50m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and Levels 1, 2, 3, 4 and 5 are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 103cm (width) x 123cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs surveyed are located to the right beyond the café.
  • The ground floor and Levels 1, 2, 3, 4 and 5 can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are additional stairs between the Level 2 and 3 quiet areas which have open risers and a handrail on the right going up.
    There is also a curved marble staircase with varying handrail configurations near the North Street entrance.

Stairs (Ground to Level 1)

  • The stairs surveyed are located at the rear of the ground floor library.
  • The ground level and Level 1 can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Counter (Level 1 - Business and IP Centre Glasgow)

  • The counter is located on Level 1, round to the left from the lift.
  • The distance from the lift is 40m.
  • There is step-free level access to the counter.
  • The height of the counter is 74cm.
  • The counter has windows and glazed screens.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Library (Level 1 - Business and IP Centre Glasgow)

  • There is step-free level access throughout the library.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs without armrests, armchairs and sofas.
  • Furniture available in the library includes: tables, coffee tables and height adjustable tables.
  • Some seating and tables are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: ebook and ejournal.

Counter (Level 3)

  • The counter is located on Level 3, through to the right from the lift.
  • The distance from the lift is 40m.
  • The most accessible route to the counter has manual doors and doors permanently held open.
  • There is step-free level access to the counter.
  • The height of the counter is 96cm.
  • There is not a lowered section at the counter.
  • The counter has windows and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring patterned.
  • Lighting levels were even at the time of the survey.

Library (Level 3)

  • There is step-free level access throughout the library.
  • Access throughout the library may include manual doors.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs with armrests and chairs without armrests.
  • Furniture available in the library includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: ebook and ejournal.

Counter (Level 4 - General Services)

  • The counter is located on Level 4, through to the right from the lift.
  • The distance from the lift is 15m.
  • The most accessible route to the counter has manual doors and doors permanently held open.
  • There is step-free level access to the counter.
  • The height of the counter is 109cm.
  • There is not a lowered section at the counter.
  • The counter has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring patterned.
  • Lighting levels were even at the time of the survey.

Library (Level 4 - General Services)

  • There is step-free level access throughout the library.
  • Access throughout the library may include manual doors.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs with armrests, chairs without armrests, armchairs and riser recliner chairs.
  • Furniture available in the library includes: tables and desks.
  • The desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: ebook.

Counter (Level 5 - Special Collections)

  • The counter is located on Level 5, round to the right from the lift.
  • The distance from the lift is 35m.
  • The most accessible route to the counter has manual doors and doors permanently held open.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has windows, glazed screens and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring patterned.
  • Lighting levels were even at the time of the survey.

Library (Level 5 - Special Collections)

  • There is step-free level access throughout the library.
  • Access throughout the library may include doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs with armrests and chairs without armrests.
  • Furniture available in the library includes: tables and desks.
  • Some desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: ebook and audio.
  • Auxiliary aids available in this library include: document holders and handheld magnifiers.

Opening Times (Level 5 - City Archives)

  • Please contact the venue for details of opening times.
  • The city archives service is generally available by appointment.

Counter (Level 5 - City Archives)

  • The counter is located on Level 5, through to the right then left from the lift.
  • The distance from the lift is 25m.
  • The most accessible route to the counter has manual doors.
  • There is step-free level access to the counter.
  • The height of the counter is 72cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is patterned.
  • Lighting levels were even at the time of the survey.

Library (Level 5 - City Archives)

  • There is step-free level access throughout the library.
  • Access throughout the library may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in the library includes: chairs with armrests and chairs without armrests.
  • Furniture available in the library includes: tables and desks.
  • Some desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: ebook and audio.
  • Auxiliary aids available in this library include: document holders, handheld magnifiers and headsets.
  • The City Archives generally requires advanced booking and can be contacted by calling 0141 287 2910.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter, before reception .
    • The distance from the Granville Street entrance is 25m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 151cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 81cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 94cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 83cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 168cm from the floor.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Level 1 - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on Level 1, through to the left from the lift.
    • The distance from the lift is 75m.
    • The most accessible route to the toilet has a slight ramp or slope, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 174cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 104cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 87cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 65cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 115cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 91cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.