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The Tall Ship Glenlee

150 Pointhouse Place, Riverside , Glasgow, G3 8RS

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Access Guide

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Introduction

  • Services / facilities within the building include Glenlee Tall Ship, Exhibits/Museum, Cinema Display, a Cafe, Play Areas & Gift Shops. Wheelchair users or visitors using mobility aids who wish to go below decks must consent to be transferred to an evac chair for emergency purposes. The ship may not be accessible during extremely high and low tidal states due to the resulting angle of the gangways.
  • Services / facilities within the grounds include Riverside Museum (Scottish Transport Museum).
  • Related link Riverside Museum.
  • Https://www.accessable.co.uk/glasgow-city-council/access-guides/riverside-museum

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Partick.
  • The nearest underground station is Partick.

Opening Times

  • Please refer to the website for up to date opening times.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of Riverside Museum.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • The nearest designated bay is 275m (300yd 2ft) from the main entrance.
    • The furthest designated bay is 315m (344yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the ticket office/gift shop.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 135cm (4ft 5in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Tall Ship - Forward Gangway Entrance)

  • This information is for the entrance located to the left of the reception desk. The ship may not be accessible during extremely high and low tidal states due to the resulting angle of the gangways.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The width of the door opening is 100cm (3ft 3in).

Level Change (Tall Ship - Forward Gangway Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the two sets of doors.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • Comments View
    • The gradient of the ramps vary with the tide and may be easier when the tide is in. Please contact the venue in advance for details.

Outside Access (Tall Ship - Half Gangway Exit)

  • This information is for the entrance located at the rear side of the ship.
  • There is not level access into the venue.
  • Tall Ship - Half Gangway Exit
  • There are no doors at this entrance.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 90cm (2ft 11in) wide.

Level Change (Tall Ship - Half Gangway Exit)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the two sets of doors.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • Comments View
    • The gradient of the ramps vary with the tide and may be easier when the tide is in. Please contact the venue in advance for details.

Outside Access (Aft Deckhouse Entrance)

  • This information is for the entrance located on the main weatherdeck, leading into the ship.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 88cm (2ft 11in) wide.
  • Comments View
    • There is a similar door on the opposite side of the ship.
    • The main deckhouse door is 60cm wide with a deep step.
    • There are other entrances with a deep step around the ship - many are used as a viewing window to the display areas.

Inside Access (Tall Ship)

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Tall Ship)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the front and rear of the ship.
  • The ramp or slope is portable.
  • The ramp does not have handrails.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0-1-2-3.
    • There are 12 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The services / areas on the floors which are not accessible are front and rear upper decks & the lower engine room.
  • Comments View
    • There are several sets of stairs throughout the ship, some of which have lower lighting.

Lift (Please Call In Advance For Use)

  • There is a lift for public use.
  • The lift is located in the aft deckhouse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1-2-3.
  • The lift is approximately 7m (7yd 1ft) from the alf deckhouse entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 100cm x 144cm (3ft 3in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please contact a member of staff.

Accessible Toilet (Tall Ship)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • This accessible toilet is located on level 1.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 235cm (4ft 9in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Standard Toilet(s) (Tall Ship)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.