You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in July 2021.
• There is not a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• The height of the hand sanitiser is 100cm.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Glasgow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is St Enoch.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is NCP Glasgow Central Car Park.
  • The car park is located off Midland Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building, on Gordon Street.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 375cm.
• Comments View
  • There are 120cm wide bollards in front of the entrance.

You are on Outside Access (Union Street Entrance). Skip to the next section.

Outside Access (Union Street Entrance)

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• Entrance View
  • This information is for the entrance located at the side of the building, on Union Street.
  • There is stepped access at this entrance.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 385cm.
• Step(s) View
  • The step(s) is/are located leading up beyond the entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are moderate to good.
• Comments View
  • There are 118cm wide bollards at this entrance.

You are on Outside Access (Hope Street Main Concourse Entrance). Skip to the next section.

Outside Access (Hope Street Main Concourse Entrance)

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• Entrance View
  • This information is for the entrance located on Hope Street, towards the front of the station.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 330cm.
• Ramp/Slope View
  • The ramp/slope is located leading up beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • There are 118cm wide bollards at this entrance.
  • The slope was 145cm wide due to the Covid-19 restriction barrier when surveyed in July 2021.

You are on Outside Access (Hope Street Lower Level Entrance). Skip to the next section.

Outside Access (Hope Street Lower Level Entrance)

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• Entrance View
  • This information is for the entrance located on Hope Street.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 340cm.
• Ramp/Slope View
  • The ramp/slope is located leading down to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • There are 116cm wide bollards at this entrance.

You are on Outside Access (Argyle Street Lower Level Entrance). Skip to the next section.

Outside Access (Argyle Street Lower Level Entrance)

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• Entrance View
  • This information is for the entrance located on Argyle Street, beneath the railway bridge, to the lower level.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading up beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
• Comments View
  • There are 118cm wide bollards at this entrance.

You are on Outside Access (NCP Glasgow Central Station Car Park Entrance). Skip to the next section.

Outside Access (NCP Glasgow Central Station Car Park Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of Platform 15.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located leading down to the platform.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 134cm (4ft 5in).
  • The lighting levels at the ramp/slope are good.

You are on Access Point (Platform Security Gates). Skip to the next section.

Access Point (Platform Security Gates)

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• Access Point View
  • This information is for the access point located between the main concourse and platforms.
  • There is step-free access at this access point.
  • The width of the gap is 90cm.
  • The gates are automatic upon ticket scan or insert.
    The ticket barcode scanner is 80cm high.
    The ticket insert slot is 93cm high.
    Standard security gates are 60cm wide.
• Comments View
  • There is a slightly raised rubber surface with rounded edges between the security gates.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are good.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located throughout the main concourse.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.

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• Comments View
  • There are several slopes throughout the station.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.

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• Comments View
  • There are further ticket machines throughout the station, and a further ticket desk on platform 12/13 used during busy periods.
  • There is also a ticket desk on the lower level.
• Comments View
  • There are further ticket machines throughout the station, and a further ticket desk on platform 12/13 used during busy periods.
  • There is also a ticket desk on the lower level.
• Opening Times View
  • Monday 05:45 - 23:30.
  • Tuesday 05:45 - 23:30.
  • Wednesday 05:45 - 23:30.
  • Thursday 05:45 - 23:30.
  • Friday 05:45 - 23:30.
  • Saturday 05:45 - 23:30.
  • Sunday 09:15 - 21:30.

You are on Reception (Ticket Office - Lower Level). Skip to the next section.

Reception (Ticket Office - Lower Level)

• The desk/counter is 20m (21yd 2ft) from the Hope Street Lower Level entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.

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• Comments View
  • The counter to the right is height adjustable.
  • There are further ticket machines on the lower level and towards the lower platforms 16/17.

You are on Entrance (Mobility Point - Central Station Clock). Skip to the next section.

Entrance (Mobility Point - Central Station Clock)

• This information is for the entrance located on the main concourse facing the main timetable board, beneath Central Station clock.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 130cm.
• Ramp/Slope View
  • The ramp/slope is located in the doorway.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • The lighting levels at the ramp/slope are good.

You are on Entrance (Mobility Point - Platform 12/13). Skip to the next section.

Entrance (Mobility Point - Platform 12/13)

• This information is for the entrance located at the front of the Mobility Point on Platform 12/13.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 120cm.
• Ramp/Slope View
  • The ramp/slope is located in the doorway.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 120cm (3ft 11in).

You are on Train Station. Skip to the next section.

Train Station

• There are generally 100 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 00:30 to 04:00.
• The office to obtain help is 50m (54yd 2ft) from the main entrance.
• This office is located on the main concourse beneath the timetable boards, before the platforms.
• There is a ticket office.
• The ticket office is located to the right as you enter.
• The ticket office is 8m (8yd 2ft) from the main entrance.
• There is a taxi rank at the station.
• The taxi rank is located across from the front of the station on Gordon Street.
• The taxi rank is 20m (21yd 2ft) from the main entrance.
• Shops and services within the station include Scribbler, WHSmith, M&S Simply Food, Boots, Upper Crust, Burger King, Starbucks, Costa, Krispy Kreme, Patisserie Valerie, Cards Galore, The Body Shop, Oliver Bonas, AMT Coffee, The Beer House.
• All key concourse shops and services have level access.
• There are 17 platform(s) in the station.
• The platform(s) accessed by lift is / are 16/17.
• The platform(s) accessed by ramp / slope is / are 1-15.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-17.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 8/9.
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, contact a member of staff.
• Comments View
  • The Mobility Points in the main concourse and platform 12/13 also provide help and assistance.
  • Some trains can be located further down platforms by around 100m, referred to and signposted as the front train, when two trains are parked on the same platform track together.
  • Photograph 10 shows a 'front train beyond this point' marker.

You are on Other Floors (Main Concourse - Lower Level). Skip to the next section.

Other Floors (Main Concourse - Lower Level)

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • The floors which are accessible by stairs are G, LG.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
  • The lighting level is medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are LG-G.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The head and foot of the escalators are clearly marked.
  • The lighting level is medium.
  • The lighting levels are moderate to good.

You are on Other Floors (Lower Level - Platform 16/17). Skip to the next section.

Other Floors (Lower Level - Platform 16/17)

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• Steps View
  • The floors which are accessible by stairs are LG, 16-17.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are LG-Link.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.

You are on Lift (Platform 1-15). Skip to the next section.

Lift (Platform 1-15)

• There is a lift for public use.
• The lift is located at the rear of the station.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-LG-16/17 Link.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 80m (87yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 88cm-118cm in height.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift is 5m from the Hope Street Lower Level entrance, to the left as you enter.
  • The lift is 50m from the Argyle Street Lower Level entrance, to the left as you enter.

You are on Lift (Platform 16-17). Skip to the next section.

Lift (Platform 16-17)

• There is a lift for public use.
• The lift is located at the rear of the lower ground link level to platform 16/17.
• The lift is a standard lift.
• The floors which are accessible by this lift are Link-16/17.
• The lift is approximately 65m (71yd 3in) from the platform 1-15 lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 138cm x 200cm (4ft 6in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The controls are 88cm-106cm in height.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Level Change (Platform 16-17 Link Corridor). Skip to the next section.

Level Change (Platform 16-17 Link Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the lower level link.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

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• Comments View
  • The slope is steep in front of the lift to platform 16/17.

You are on Level Change (Changing Places and Accessible Toilet). Skip to the next section.

Level Change (Changing Places and Accessible Toilet)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the facilities near Platform 8/9.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Changing Places (by Platform 8/9). Skip to the next section.

Changing Places (by Platform 8/9)

• The facility is located to the right of the main concourse as you enter, near Platform 8/9.
• The facility is approximately 130m (142yd 6in) from the main entrance.
• The facility is in addition to standard and accessible toilets.
• The facility is not located close to other managed facilities (e.g. reception or service counter).
• There is ramped/sloped access to the facility.
• The facility surveyed is for the sole use of disabled people.
• The colour contrast between the external door and wall is good.
• The colour contrast between the internal door and wall is good.
• You do need a key for the facility.
• The key is not a radar key.
• The key can be obtained from any member of staff.
• There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a twist lock.
• The door has a horizontal grab rail.
• The width of the door is 102cm (3ft 4in).
• The dimensions of the facility are 255cm x 402cm.
• The ceiling height is at a minimum of 2.4m.
• There is a clear 200cm x 180cm manoeuvring space in the facility.
• The facility has a non-slip floor.
• The colour contrast between the walls and floor is fair.
• The facility toilet is peninsular.
• The transfer space on the right as you face the toilet is 80cm (2ft 7in).
• The transfer space on the left as you face the toilet is 135cm (4ft 5in).
• Dropdown rails are provided.
• As you face the toilet the dropdown rail(s) is/are on both sides.
• The colour contrast between the dropdown rail(s) and wall is good.
• As you face the toilet there are vertical grab rails on both sides.
• The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
• The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• There is a lever flush.
• There is a toilet roll holder.
• The height of the toilet roll holder is 96cm.
• The toilet has a backrest and a cistern.
• The toilet seat colour contrast is good.
• There is an emergency alarm for the toilet.
• The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the facility changing bench is 190cm (6ft 3in).
• The facility hoist is powered overhead.
• The overhead hoist covers all areas in the cubicle.
• There is a shower unit with a detachable shower head.
• The shower head is height adjustable.
• The adjustable shower head can be placed between 105cm and 185cm when mounted.
• There is no seat for the shower.
• There are not horizontal and/or dropdown rails available on both sides of the shower seat.
• There is a vertical grab rail for the shower.
• The colour contrast between the vertical grab rail(s) for the shower and wall is good.
• A privacy screen is not available.
• The type of wash basin is adjustable.
• The wash basin tap type is lever.
• There is a mixer tap.
• Wall mounted grab rails are not available at the wash basin.
• There is a soap dispenser.
• The soap dispenser is at the recommended height of 80cm-100cm.
• The height of the soap dispenser is 98cm.
• Wide tear off paper roll is available.
• The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
• The height of the wide paper roll dispenser is 115cm.
• There is a hand dryer.
• The hand dryer is not at the recommended height of 80cm-100cm.
• The height of the hand dryer is 110cm.
• There is not a towel dispenser.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is a/are sanitary and non-infectious waste disposal units.
• There is an emergency alarm for the facility.
• The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• There is a coat hook.
• There are coat hooks in the toilet at 103cm and 140cm from the floor.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

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• Comments View
  • There is a buzzer at the entrance to call a keyholder.
  • The buzzer is to the left of the door and is 122cm high.

You are on Accessible Toilet (by Platform 8/9). Skip to the next section.

Accessible Toilet (by Platform 8/9)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 130m (142yd 6in) from the main entrance.
  • This accessible toilet is located near Platform 8/9.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from any member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 200cm x 230cm (6ft 7in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 132cm (4ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 120cm (3ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
  • This accessible toilet is located on the left as you enter the station.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 108cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There is an intercom system to access this accessible toilet and baby changing area.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located to the left as you enter.
• The parent and baby room is approximately 22m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 77cm (2ft 6in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

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• Comments View
  • There is a security intercom system to access this area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the left as you enter the station.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 118cm (3ft 10in).
  • Inside the venue, there is not level access to the baby change facility.

You are on Level Change (Standard Toilets and Showers). Skip to the next section.

Level Change (Standard Toilets and Showers)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the standard toilets and showers.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Standard Shower. Skip to the next section.

Standard Shower

• Shower facilities are available.
• The shower(s) surveyed is/are located adjacent to the standard toilets.
• There is not level access to the shower facilities.

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• Comments View
  • The showers require a RADAR key for entry, which can be obtained from any member of staff.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.