You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Hotel Information View
  • The hotel has its own parking facilities.
  • There is not a designated drop off point.
  • The hotel has 120 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 6 accessible room(s) with accessible ensuite facilities.
  • There is/are 6 accessible room(s) with a wet room/wheel in shower.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; Starbucks, Bar and Grill.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are not available on request.
  • Vibrating pillows with flashing beacons are available on request.
  • Bed raisers are not available on request.
  • Bath steps are not available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are not available on request.
  • Portable hoists are not available on request.
  • Other auxiliary aids include; The hotel will prepare a personal emergency evacuation plan, for guests who may require assistance in an emergency.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite and a swimming pool.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

• The hotel does have its own parking facilities.
• The car park is located at the front and right side of the hotel.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park does not have a barrier control system.
• The car park surface is tarmac and block paving.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked.
• There is/are 10+ designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 460cm.
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There are parking charges for the car park.
• Parking is not free for visitors of the venue.
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment signs are located throughout the car park.
• Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
• Parking is not free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.
• To see the parking charges please click here (opens new tab).
• Payment machines are located inside the building.
• There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is concrete tiles and tarmac and block paving.
• There is not a road to cross between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 10m from the main entrance.

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• Comments View
  • Parking is free for the first 4 hours for all users then it is £5.00 per day thereafter from 09:00 Monday to 17:00 Friday.
  • Parking is free at the weekend from 17:00 Friday to 09:00 Monday.
  • Parking can be paid for on the Nexuspark APP.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'VILLAGE'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 172cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 227cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 180cm.
  • The height of the bollard(s) is 100cm.
  • The bollards do contrast visually with the paving.
  • There is not a member of staff available for assistance at this entrance.

You are on Lobby. Skip to the next section.

Lobby

• The type of flooring in the lobby is carpet and tiles.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Seating in the lobby includes; bar stools, sofas and a mixture of seats with and without armrests.
• The lighting levels are low to moderate.
• Wayfinding signage is not provided.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
• This lobby does play background music in public areas.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead from the main entrance.
  • The reception point is approximately 14m (15yd 11in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is 107cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Background music is played throughout this area.
  • The type of flooring in the reception area is carpet and tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are stools, coffee tables and chairs without armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Eating and Drinking (Starbucks Coffee). Skip to the next section.

Eating and Drinking (Starbucks Coffee)

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• Location and Access View
  • The following information is for the café.
  • The café is located ground floor to the left from the main entrance.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered and table service (on request only).
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 95cm.
  • The height of the lowered section at the counter is 77cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • The surface height of the lowest table is 44cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are coffee tables and armchairs.
  • The type of flooring in this area is tiles.
  • The lighting levels are moderate to good.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the ground floor ahead from the main entrance.
  • There is step-free access to the bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 116cm.
  • The height of the lowered section at the counter is 76cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is block paving.
  • Lighting levels can be adjusted by a member of staff upon request.
• Payment Counter View
  • The lighting levels are low to moderate.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The standard height for the underside of dining tables is 71cm.
  • The surface height of the highest table is 114cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are high tables, armchairs, booths, bench seats and high stools.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Eating and Drinking (Village Grill). Skip to the next section.

Eating and Drinking (Village Grill)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on the ground floor ahead from the hotel main entrance to the rear of the hotel.
  • There is step-free access to the restaurant.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service and a buffet counter.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Self-Service Counter(s) View
  • The height of the counter is 90cm.
  • The type of flooring in this area is tiles.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Breakfast is provided as a buffet. The buffet counters are 86cm and 90cm high, where hot and cold food and drinks are available. There are hot drink dispensers with controls between 130cm and 147cm high.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are bench seats.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Outdoor Seating. Skip to the next section.

Outdoor Seating

• The outdoor seating is located to the left of the hotel.
• There is step-free access to the outdoor seating.
• The distance between the floor and the underside of the lowest dining table is 70cm.
• The distance between the floor and the underside of the highest dining table is 71cm.
• There are also coffee tables, armchairs, bench seats, stools and picnic benches.
• The surface height of the lowest table is 51cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles and artificial grass.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor ahead from the main entrance and past reception.
  • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 181cm x 223cm (5ft 11in x 7ft 4in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 116cm (3ft 10in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor ahead from the main entrance and then to the right along the corridor after reception.
  • This accessible toilet is approximately 65m (71yd 3in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Toilet Features View
  • The dimensions of the accessible toilet are 175cm x 248cm (5ft 9in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 109cm (3ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is medium.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 104cm and 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 93cm (3ft 1in).
  • The contrast between the hand dryer and the wall is medium.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the ground floor ahead from the main entrance and then to the right along the corridor after reception.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 53m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located on the ground floor ahead from the main entrance and then to the right along the corridor after reception.
• The parent and baby room is approximately 55m from the main entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is tactile and pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 79cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are low to moderate.

You are on Corporate and Function Facilities. Skip to the next section.

Corporate and Function Facilities

• The hotel has 3 rooms available for functions and corporate events, with one of the rooms having a removable dividing wall.
• The rooms are located to the rear of the hotel.
• The rooms have ample space for a wheelchair user to manoeuvre
• The rooms have chairs without armrests available.
• Tables are 71cm to the underside, and are accessible to a wheelchair user.
• There is a bar area outside the rooms with high tables and bar stools.
• The bar counter is 115cm high.
• There is a separate lounge area outside some of the corporate meeting rooms with a mixture of armchairs, sofas, and coffee tables.
• Furniture would have to be moved to give space for a wheelchair user to manoeuvre.
• The corporate meeting rooms have armchairs and can be set up with a conference table.

You are on Leisure Facilities. Skip to the next section.

Leisure Facilities

• The hotel has a leisure facility open to guests and members.
• The leisure facility is located on the right side of the hotel.
• There is level access through a glass gate, which is 123cm wide. There is also a turnstile access for general use.
• The male and female changing rooms are on the ground floor. They have dry and wet changing areas, and toilets including ambulant cubicles.
• There are lockers and benches in the changing rooms.
• There is a separate family and accessible changing area.
• The accessible changing room in this area has a wheel in shower and accessible toilet.
• The baby change room has a flip down baby change bench.
• There is a pool area on the ground floor, with a pool, steam room, sauna, and jacuzzi.
• There is a pool hoist available on request.
• There is a gym and several studios on the first floor. These can be accessed by stairs or a standard lift.
• The gym and studios have ample room for a wheelchair user to manoeuvre. There are weights, cycling machines, cross trainers, and treadmills available.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right from the main entrance.
  • The stairs are approximately 11m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Ground, 1, 2, and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 25cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the main entrance on the right hand side before reception.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground, 1, 2, 3, and 4.
• There are manual, single doors which may be difficult to open to from the first floor upwards.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is Medium.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 119cm x 213cm (3ft 11in x 6ft 12in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

• There are doors in corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is high colour contrast between the walls and floor in all corridors/walkways.
• The lighting levels are low to moderate.
• Wayfinding signage is provided in corridors.
• Wayfinding signage is clearly presented/easy to read.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The hotel does not play background music in room corridors.

You are on Accessible Room(s) (Room 307). Skip to the next section.

Accessible Room(s) (Room 307)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located 2nd, 3rd, and 4th floors.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests need to open a door between the lift and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located 3rd floor.
  • The accessible room surveyed at the time of the visit was 307.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is tactile and numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is high.
  • The door is key card activated.
  • The fob/card reader height is 120cm.
  • The width of the door is 87cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is high.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 48cm (1ft 7in).
  • The measurement between the bed base and floor is 15cm.
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 72cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 67cm x 50cm.
  • The room surveyed had a height adjustable chair with armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is high.
  • The lighting levels in the room are low to moderate.
  • There is a USB socket which is accessible from the bed on the left hand side. Some rooms have an additional lower rail in the wardrobe.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is high.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door has no lock.
  • The width of the door to the ensuite is 96cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is low.
  • The dimensions of the ensuite are 197cm x 275cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is low.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 76cm.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The lighting levels in the ensuite are low to moderate.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is low.
  • The toilet has a backrest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 82cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is low.
  • The colour contrast between the shower dropdown rail(s) and wall is/are low.