Access Guide
Overview
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Parking and Public Transport
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- The station shares a car park which has Blue Badge parking available.
- There is a taxi rank.
- For the latest travel options and information you can plan your travel using Traveline Scotland (opens new tab).
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Getting In and Around
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- There is step-free level access via lift at the most accessible station entrance.
- There is 1 other entrance.
- There is step-free access via slope at the other entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- The following areas have step-free access via slopes: airport bridge.
- There are manual doors along circulation routes.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is not a member of staff available for assistance.
- There is a self-serve touchscreen at this station.
- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
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Related Access Guides
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- View information on Terminal Building and Check-In (opens new tab).
- View information on Meeting Arriving Passengers (opens new tab).
- A member of staff with BSL training can be made available at the Airport Information Centre desk.
- If you are travelling to and from Prestwick International Railway Station by train and require assistance, it is recommended that you book Assisted Travel with ScotRail. This can be done by telephone on 0800 912 2 901, Textphone at 18001 0800 912 2 901, or on the website http://www.scotrail.co.uk (opens in new tab).
Parking (Car Park 1)
- The car park is located in front of the terminal building.
- This is an open air car park with a tarmac surface.
- The car park has a ticket barrier control system.
- There are more than 10 designated Blue Badge parking bays available.
- Blue Badge parking is clearly marked and signposted.
- The Blue Badge parking bay dimensions are 250cm x 500cm.
- There is a marked zone on both sides but not to the rear.
- The marked zone is under 120cm wide.
- There are no help points available.
- There are not parent and child parking bays available.
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Paying and Booking
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- Parking is not free for Blue Badge holders.
- Parking is free for pick up and drop off.
- Free pick-up and drop-off is limited to 60 minutes.
- Clearly presented payment terms signs are provided.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Getting to the Terminal
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- The most accessible route from the Blue Badge parking to the terminal building has step-free level access and dropped kerbs with tactile paving.
- There is a pedestrian crossing between the car park and the terminal.
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Exiting the Car Park by Car
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- The car park has a ticket barrier control system at the exit.
- If you are parking prior to using the station, please use the airport Car Park 1, where Blue Badge parking spaces are available. You should access the station via the terminal building. Please follow this link for more information (opens in new tab)..
Parking (Car Park 3)
- The car park is located down from the roundabout, opposite the airport entry.
- This is an open air car park with a tarmac surface.
- The car park has a ticket and a push button barrier control system.
- There are no designated Blue Badge parking bays available.
- There are parent and child parking bays available.
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Paying and Booking
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- Parking is not free for pick up and drop off.
- Clearly presented payment terms signs are provided.
- Payment signs are located at the entrance to the car park.
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Getting to the Terminal
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- The most accessible route from the Blue Badge parking to the terminal building has a lift and slight ramps/slopes.
- There is not a bus service available that runs between the car park and the terminal.
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Exiting the Car Park by Car
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- The car park has a ticket barrier control system at the exit.
Access Point - Platform 2 (from A79 Northbound / Car Park 3)
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Access Point
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- This access point is located on Platform 2, on the A79 / Airport side of the station.
- The access point is clearly signed.
- There is step-free access via a slope.
- The slope has a slight gradient.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 151cm.
- The gate has a low colour contrast.
Airport Bridge Link Entrance
- This entrance is located at the Check-In end of the terminal building.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 144cm.
- The doors have a high colour contrast.
- Access between the ground floor and first floor is by escalator at the end of the Check-in Hall, or via the concourse lift or stairs situated to the right of the Information Desk within the main terminal building.
Bridge
- The bridge is internal.
- There is step-free access via a very easy slope to the bridge.
- There is step-free level access throughout all areas.
- There are no doors along the bridge.
- The flooring is shiny.
- The walls and floor have a medium colour contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the use of large glazed walls or windows.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are automatic doors, which are push pad activated, along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
Lift
- The lift surveyed is located between the link bridge and southbound Platform 2.
- The distance from the Airport Link Bridge entrance is 75m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- the link bridge and the platform can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 900kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 127cm (width) x 159cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There is a similar lift to the northbound platform 1.
Stairs
- The stairs are located between the bridge and the platforms.
- The platforms and bridge access from / to the airport can be accessed by these stairs.
- There are double automatic doors to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls or windows.
- There is a similar staircase to both platforms.
Platforms
- There are 2 platforms at this station.
- The following platforms have step-free level access: Platform 1 from the A79 and Car Park 3.
- The following platforms have step-free level access via lift: Platforms 1 and 2 from the Airport link bridge.
- The platforms do not have tactile markings along the platform edge.
- Announcements on platforms are audible and visual.
- All platforms have help points.
- All platforms have seating.
- Seating available on platforms includes: benches.
- Access to the train is via a portable ramp.
- There are 2 platforms in the station, northbound Platform 1 for trains from Ayr and to Glasgow and southbound Platform 2 for trains from Glasgow and to Ayr. The Station is not staffed.
- Train services are run by Scotrail and tickets are purchased on board the train.
- For Special Assistance on train services, for boarding and alighting, please either consult the on-board staff, or contact the Scotrail Assisted travel helpline in advance on +44 (0) 800 912 2901. Further details are available at www.scotrail.co.uk/plan-your-journey/accessible-travel.
- For Special Assistance to or from the airport, please use the help points situated outside the lifts. This will link you directly to the Airport Special Assistance desk.
- Toilets with adaptations are located within the airport terminal building.
Exit From Platforms
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 152cm.
- The doors have a high colour contrast.
- There is a similar exit to the airport on both platforms.
- There are alternative double manual doors from the platforms. They are 151cm wide, maybe difficult to open, and open both ways.
