You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the sports arena and café.
• Services / facilities within the grounds include the adjoining Velodrome and Glasgow Club Fitness Suite.
• Sir Chris Hoy Velodrome link (new tab) - click here.
• Glasgow Club - Emirates Arena link (new tab) - click here.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Glasgow.
• The nearest mainline station is Dalmarnock.
• The nearest underground station is Bridgeton.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 650cm (12ft 2in x 21ft 4in).
  • The nearest designated bay is 65m (71yd) from the main entrance.
  • The furthest designated bay is 100m (109yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is block paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the London Road entrances.
  • There is not a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Lift (Outside Lift). Skip to the next section.

Lift (Outside Lift)

• There is a lift for public use.
• The lift is located to the left of the main entrance, beside the steps.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 30m (33yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 90cm x 200cm (2ft 11in x 6ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Other Floors (Outside Stairs). Skip to the next section.

Other Floors (Outside Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open by revolving.
• The door opening is 130cm (4ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are single width.
  • The door opening is 120cm (3ft 11in) wide.
• Comments View
  • The main revolving doors are automatic.
  • There are push to open automatic doors to the left which are fully automatic on exit.

You are on Outside Access (Arena Entrance). Skip to the next section.

Outside Access (Arena Entrance)

• This information is for the entrance located at the front of the building on the first floor.
• There is level access into the venue.
• Level access is via lift.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main doors open automatically.
• The doors are double width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 200cm (6ft 7in) wide.
• Comments View
  • The automatic doors are on the left as you enter.

You are on Outside Access (London Road Entrance). Skip to the next section.

Outside Access (London Road Entrance)

• This information is for the entrance located at the back of the building.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main doors open automatically.
• The doors are double width.
• The doors are heavy.
• The door opening is 200cm (6ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 200cm (6ft 7in) wide.
• Comments View
  • The automatic doors are on the right as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 14m (15yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are not trained to use the system.
• This venue does play background music.
• Music is played in the gym and spa.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Inside Doors. Skip to the next section.

Inside Doors

• There are several heavy double doors throughout the building that are 180cm wide and open away or towards you.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 4m (4yd 14in) from the main entrance.
• The distance between the floor and the lowest table is 35cm (13in).
• The distance between the floor and the highest table is 74cm (2ft).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold snacks and meals.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located straight ahead of the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• The lift is 33m (36yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 93cm x 210cm (3ft 1in x 6ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Lift (Front Lift). Skip to the next section.

Lift (Front Lift)

• There is a lift for public use.
• The lift is located round to the right of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• The lift is 35m (38yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Lift (Rear Lift). Skip to the next section.

Lift (Rear Lift)

• There is a lift for public use.
• The lift is located to the rear of the building.
• The floors which are accessible by this lift are LG-G-1-2-3-4-5.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Escalators View
  • Escalator(s) cannot be used to access other floors.
• Comments View
  • Entering the staircase requires assistance from any staff member as there is a swipe to enter system.

You are on Other Floors (Front Stairs). Skip to the next section.

Other Floors (Front Stairs)

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Escalators View
  • Escalator(s) cannot be used to access other floors.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • There is access by lift.
  • Wheelchair seating is located through to the front of the arena's first floor.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 19m 21yd.
  • The accessible toilet is located behind this area under the standard seating.
  • There is not an audio description service.
  • There is a long row of level access seating at the back of the arena.
• Comments View
  • There will be temporary seating used on the main arena floor for events where less floor space is required.

You are on Level Change (Arena Seating). Skip to the next section.

Level Change (Arena Seating)

• There are steps to access this area / service.
• The steps are located leading to seats throughout the arena.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There is a Changing Places facility available.
• There are accessible changing rooms available.
• The accessible changing rooms are located to the left of the building.
• The accessible changing room is 40m (44yd) from the main entrance.
• The accessible changing room is 30m (33yd) from the reception desk.
• The dimensions of the accessible changing room are 220cm x 245cm (7ft 3in x 8ft 0in).
• The facilities available in the accessible changing room are a wheel in shower.
• Other fixtures/facilities available include; an accessible toilet, shower and a flip down chair.
• There is level access to the changing room.

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• Comments View
  • The flip down chair is 48cm high.

You are on Accessible Toilet (Cafe). Skip to the next section.

Accessible Toilet (Cafe)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 17m (19yd) from the main entrance.
  • The accessible toilet is located to the right from the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.

You are on Accessible Toilet (Concourse). Skip to the next section.

Accessible Toilet (Concourse)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 20m (22yd) from the arena entrance.
  • The accessible toilet is located to the right on the concourse outside the arena seating areas.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 195cm x 220cm (6ft 5in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.

You are on Accessible Toilet (Arena). Skip to the next section.

Accessible Toilet (Arena)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 35m (38yd) from the arena entrance.
  • The accessible toilet is located to the left as you enter the main arena doors, before the seating.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 235cm x 220cm (7ft 9in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Accessible Toilet (Arena Side). Skip to the next section.

Accessible Toilet (Arena Side)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 44m (48yd) from the arena entrance.
  • The accessible toilet is located to the right of the arena before the seating.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 210cm x 225cm (6ft 11in x 7ft 5in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm (4ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • There are similar toilets at the left side of the arena with transfer space on the left and 2 further identical to these on the other side of the arena.

You are on Accessible Toilet (Arena Floor). Skip to the next section.

Accessible Toilet (Arena Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 75m (82yd) from the main entrance.
  • The accessible toilet is located in to the front right of the arena below the stairs.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.
• Comments View
  • There is a similar accessible toilet to the right of this which has transfer space to the left.

You are on Standard Toilet(s) (Cafe). Skip to the next section.

Standard Toilet(s) (Cafe)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the right at the end of the cafe.
  • The female toilets are 29m (32yd) from the main entrance.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right from the main entrance.
  • The male toilets are 18m (20yd) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard toilets.
  • The height of the baby change table once extended is 92cm (3ft 0in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Baby Change). Skip to the next section.

Standard Toilet(s) (Baby Change)

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• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located to the left of the building towards the velodrome.
  • The height of the baby change table once extended is 92cm (3ft 0in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Concourse). Skip to the next section.

Standard Toilet(s) (Concourse)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the right of the councourse before the arena.
  • The female and male toilets are 18m (20yd) from the arena entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard toilets.
  • The height of the baby change table once extended is 93cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Standard Toilet(s) (Arena). Skip to the next section.

Standard Toilet(s) (Arena)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located as you enter the main arena before the seating.
  • The female and male toilets are 33m (36yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard toilets.
  • The height of the baby change table once extended is 93cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There are multiple male and female standard toilets either side of the arena.

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Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.