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Glasgow Fort Shopping Park

Junction 10, M8, Provanhall, Glasgow, G34 9DL

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilet with adaptations is located in the customer services area, to the left.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located in the customer services area, to the left.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located to the right of the reception desk.
    • Parent and baby changing facilities are located in the customer services area, to the left.

Parking

  • Car Park View
    • The car park is located in front of the shopping areas.
    • The car park is open air/surface and multi-storey.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 205cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 500cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 110cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the car park access point.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Access Point (Car Park)

  • This access point is located at the edge of the car park.
  • The approach to the access point has bollards.
  • The access point is not clearly signed.
  • There is step-free level access.
  • There is an open gap.
  • The minimum width between the bollards is 120cm.
  • There is step-free level access as you enter.

Outdoor Spaces (Shopping Park)

  • The following is available in this area: a playground with play equipment.
  • Additional facilities in this area include: a part-sheltered retail park with a cinema and restaurants .
  • Outdoor areas consist of block paving and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the shopping areas.
  • There are seats situated along the paths for people to rest.
  • The paths have bollards.

Outdoor Spaces (Play Areas)

  • The following is available in this area: a playground and a playground with play equipment.
  • Outdoor areas consist of rubber tarmac and artificial grass.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the play areas.
  • There are some seats situated along the paths for people to rest.
  • Playground View
    • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play.
    • Some of the play equipment is located towards the cinema and main restaurant area, beyond the multi-storey car park.

Entrance (Customer Services)

  • This entrance is located off the walkway between The Body Shop and Superdry.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (Customer Services)

  • The reception is located to the left after you enter.
  • The distance from the customer services entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 106cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has a television.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.

Toilet with Adaptations (Customer Services - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left after you enter.
    • The distance from the customer services entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, ‘Not All Disabilities Are Visible’ and ‘Stoma Friendly’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 98cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 168cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 73cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 136cm and 169cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is a similar toilet next to this offering transfer space on the left.

Changing Places (Customer Services - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located to the right of the reception desk.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the customer services entrance is 10m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • Access is via staff. If reception is unstaffed, there is a 134cm high intercom to call for assistance.
    • There is pictorial signage on or near the door.
    • A key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 109cm.
    • The door has a push button lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 352cm (width) x 398cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 82cm.
    • The transfer space on the left as you face the toilet is 80cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 190cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 102cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 102cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 100cm and 135cm from the floor.
    • A privacy screen is available.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Parent and Baby Room / Feeding Room (Customer Services)

  • The room surveyed is located to the left after you enter.
  • The distance from the customer services entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 96cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 90cm.
  • There is a toilet, a wash basin, a hand dryer, a paper towel dispenser and a mirror in the room.
  • The wash basin has a sensor tap.
  • The room has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.