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Hyndland Train Station

110 Queensborough Gardens, Hyndland, Glasgow, G12 9PP

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Glasgow.
  • The nearest underground station is Partick.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Ticket Office)

  • This information is for the entrance located on the platforms.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Ticket Office)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located on both sides leading to the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (Ticket Office)

  • The reception desk is 6m (6yd 22in) from the main entrance.
  • The reception desk is medium in height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Lift (Lift 1)

  • There is a lift for public use.
  • The lift is located towards the Gartnavel Hospitals way out.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a short easy slope to and from this lift door at ground level.

Level Change (Hospitals Footpath)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from Gartnavel Hospitals to Lift 1.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Lift (Lift 2)

  • There is a lift for public use.
  • The lift is located between the platfroms.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 50m (55yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Lift (Lift 3)

  • There is a lift for public use.
  • The lift is located towards the Churchill Drive way out.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a short easy slope to and from this lift door at ground level.

Level Change (Footbridge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from Church Street to the lift and bridge.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located between the platform and either way out.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Level Change (Underpass)

  • There are steps to access this area / service.
  • The steps are located leading up towards the station.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between from the 05:48am service.
  • There is a ticket office.
  • The ticket office is located between platforms 1 and 2.
  • The train companies operating from within this station are First ScotRail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1,2.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1,2.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1,2.
  • The platform(s) accessed by lift is / are 1,2.
  • The platform(s) accessed by ramp / slope is / are 1,2.
  • Accessible toilets are 41m (45yd) from the main entrance.
  • Comments View
    • Platforms 1 and 2 are only accessible by steps if coming from Queensborough Gardens via the underpass.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 38m (42yd) from the lift 2.
    • The accessible toilet is located in a separate building behind the ticket office between both platforms.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The width of the accessible toilet door is 110cm (3ft 7in).
    • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • The toilets are generally locked but a member of staff will open them.
    • The door is automatic and locked with a push button.
    • The taps are in the hand dryer area and are automatic.

Level Change (Toilet Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.