Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Corkerhill.
Opening Times
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:30.
- Wednesday 09:00 - 20:30.
- Thursday 09:00 - 21:15.
- Friday 09:00 - 19:45.
- Saturday 09:30 - 16:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Langton Road Car Park.
- The car park is located down behind the building.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the building, by arrangement.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- There are 15+ steps from Langton Road car park to the community centre, or a steep slope back up the road into the car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 118cm (3ft 10in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Outside Access (Accessible Hall Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- Accessible Hall Entrance
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 120cm (3ft 11in).
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Comments
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- These doors must be opened from the inside using a push bar.
Level Change (Accessible Hall Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down towards the car park at the rear.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Outside Access (Rear Entrance)
- This information is for the entrance located at the rear of the building to the lower level.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 110cm (3ft 7in).
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Comments
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- These doors must be opened from the inside using a push bar.
Level Change (Rear Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- This entrance can be used to access rooms 2 and 3 with less steps to climb.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter, to the main hall.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
View
- The accessible hall entrance on the road to the rear car park can be used to overcome these steps.
Level Change (Rooms 2 and 3)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down to rear rooms.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- These steps can be bypassed by using the rear entrance where there is only one step.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located to the left as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 13m (14yd 8in) from the main entrance.
- The standard height for tables is 66cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 142cm x 172cm (4ft 8in x 5ft 8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 106cm (3ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 108cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the main corridor.
- The female and male toilets are approximately 16m (17yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Comments
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- There are further standard toilets throughout the building.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the front of the building.