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Endoscopy

Cheltenham General Hospital, Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

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Access Guide

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Getting To (Endoscopy)

  • This route starts at the Oncology Centre car park.
  • The most accessible route from here has step-free level access.
  • This route also has a dropped kerb without tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via the Oncology Centre Entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located on the first floor of the Oncology Centre.
  • The department is approximately 10m from lift 26 - Endoscopy lift.
  • Enter via the Oncology Centre entrance.
  • Go through the two sets of double doors that are immediately ahead, bear right and take the lift ahead to level 2.
  • On exiting the lift go through the double doors ahead and the Endoscopy entrance will be to your left.
  • This route to the department has a lift.
  • There are manual doors along this route.
  • The flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer), accessible toilet (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Oncology Centre Car Park)

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 475cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 17m from the Oncology Centre entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and permit holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Oncology Centre Entrance)

  • This entrance is located at the side of the Oncology Centre that's opposite the car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 130cm.
  • There is a key pad at a height of 112cm.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 178cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 178cm.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 115cm.

Lift (Lift 26 - Endoscopy Lift)

  • The lift surveyed is located through the two sets of double doors after entering the Oncology Centre.
  • The distance from the Oncology Centre entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • Standard Lift View
    • Levels 1 and 2 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 675kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 113cm (width) x 141cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs (To Endoscopy)

  • The stairs are located through the two sets of double doors after entering the Oncology Centre.
  • Levels 1 and 2 can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Department / Service (Endoscopy)

  • Location and Access View
    • Endoscopy is located on the first floor of the Oncology Centre.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 115cm.
    • There is a key fob/card reader at a height of 115cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
    • The entry system is at the second set of doors.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are manual doors along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: height adjustable tables.
    • There is not a hearing assistance system.
    • There are powered overhead and mobile hoists in this area.

Reception (Endoscopy)

  • Location View
    • The reception is located on the left as you enter Endoscopy.
    • The distance from the Endoscopy entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 75cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Toilet and Changing Facilities (Endoscopy)

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • The toilets with adaptations are located in reception, in the theatre corridor and in the recovery area.
    • The transfer space varies between toilets with adaptations.

Seating Area (Recovery Area)

  • Location and Access View
    • in the recovery area.
    • The most accessible route has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is background noise in this area.

Consultation / Medical Room (Isolation Room)

  • The room surveyed was Isolation Room.
  • The room is located in the recovery area.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 86cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Admission Room 3)

  • The room surveyed was Admission Room 3.
  • The room is located along the corridor opposite reception.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Recovery Bay with Hoist)

  • The room surveyed was Recovery Bay with Hoist.
  • The room is located in the Recovery area.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • The hoist for the room is powered overhead and accesses the treatment table.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Lavage/Female Toilet - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the corridor opposite reception.
    • The distance from the Endoscopy entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 235cm (width) x 325cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 166cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is a treatment table in the room.
    • The treatment table is freestanding and height adjustable.
    • The length of the treatment table is 180cm.
    • There is a chair without armrests.

Toilet with Adaptations (Reception - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located in the main reception area.
    • The distance from the Endoscopy entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 251cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 117cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 101cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 107cm and 162cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Exit (Endoscopy Exit)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors.
  • The doors open towards you.
  • There is a push button to exit at a height of 117cm.
  • The doors require effort to open.
  • The width of the opening is 168cm.
  • The doors have a high colour contrast.