You are on Overview (Cheltenham General Hospital). Skip to the next section.

Overview (Cheltenham General Hospital)

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• About View
  • This is a general hospital with multiple services and departments.
  • Facilities available in the venue include: a restaurant, cafe, and hospital shop.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Cheltenham Spa.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the St Paul's Wing entrance.
  • There is stepped access at the main entrance.
  • There are 6 other entrances.
  • 3 of the other entrances have step-free access via ramp.
  • 2 of the other entrances have step-free access via slope.
  • 1 of the other entrances has step-free access via ramp.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: the ground floor from the lower ground floor in the West Block, the first floor from the upper ground floor in the West Block, two link corridors from the West Block to the Centre Block, and the link corridor between the West Block and the St Luke's Wing, St Paul's Wing and College Road Wing.
  • Doors are held open along circulation routes.
  • All floors and levels can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Chapel, on the West Block upper ground floor.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include: Braille (on request) and large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Getting Around (Cheltenham General Hospital). Skip to the next section.

Getting Around (Cheltenham General Hospital)

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free access throughout the building. There are some ramps with slight gradients.
  • Access to the West Block upper ground floor from the West Block first floor is via a slight ramp.
  • Access to the West Block lower ground floor from the West Block ground floor is via a slight ramp.
  • Access to the Centre Block main corridor is via a slight ramp.
  • The Centre Block has a slight ramp on its main corridor.
  • Access to the main Link Corridor from the West Block lower ground floor to St Luke's Wing, St Paul's Wing, and the College Road Wing is via a slight ramp.
  • Access to to the Centre Block from West Block lower ground floor is via slight ramps .
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (East Block - Lift 1). Skip to the next section.

Lift (East Block - Lift 1)

• The lift surveyed is located to the left from the East Block side entrance.
• The distance from the East Block side entrance is 5m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground, first and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1800kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 152cm (width) x 250cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Stairs (East Block). Skip to the next section.

Stairs (East Block)

• The stairs are located ahead from the East Block side entrance, then to the left.
• The ground, first and second floors can be accessed by these stairs.
• There is a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Centre Block - Lifts 5 and 6). Skip to the next section.

Lift (Centre Block - Lifts 5 and 6)

• The lift surveyed is located to the right from the end of the West Block-Centre Block link corridor, on the right.
• The distance from the West Block Accessible Entrance is 15m.
• The most accessible route to the lift has a slight slope.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground, first and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 154cm (width) x 240cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Lift (Centre Block - Lift 10). Skip to the next section.

Lift (Centre Block - Lift 10)

• The lift surveyed is located ahead from the Centre Block entrance, to the right at the T-junction, on the left.
• The distance from the Centre Block entrance is 20m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground, first and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 136cm (width) x 264cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Centre Block). Skip to the next section.

Stairs (Centre Block)

• The stairs are located ahead from the Centre Block entrance, left at the T-junction, on the left.
• The ground, first and second floors can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift (West Block - Lift 7). Skip to the next section.

Lift (West Block - Lift 7)

• The lift surveyed is located to the right from the West Block Accessible Entrance.
• The distance from the West Block Accessible Entrance is 15m.
• The most accessible route to the lift has a slight slope.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The lower ground, ground, upper ground, first and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1800kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 180cm.
  • The internal dimensions of the lift are 252cm (width) x 139cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (West Block). Skip to the next section.

Stairs (West Block)

• The stairs are located to the right from the West Block Accessible Entrance.
• The lower ground, upper ground, first and second floors can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Lift (College Road Wing - Lift 8 and 9). Skip to the next section.

Lift (College Road Wing - Lift 8 and 9)

• The lift surveyed is located immediately on the left from the College Road Wing entrance.
• The distance from the College Road Wing entrance is 2m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1, CP, 2, 3 and 4 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2100kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 126cm.
  • The internal dimensions of the lift are 149cm (width) x 300cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (College Road Wing). Skip to the next section.

Stairs (College Road Wing)

• The stairs are located ahead from the College Road Wing entrance.
• Levels 1, CP, 2, 3 and 4 can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Lift (Alexandra House - Lift 11). Skip to the next section.

Lift (Alexandra House - Lift 11)

• The lift surveyed is located ahead from the Centre Block entrance, left at the T-junction, on the right.
• The distance from the Centre Block entrance is 25m.
• The most accessible route to the lift has step-free level access.
• There is a manual door along the most accessible route.

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• Standard Lift View
  • The lower ground, ground, first, lower second and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2500kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 168cm (width) x 288cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (St Paul's Wing - Lift 12). Skip to the next section.

Lift (St Paul's Wing - Lift 12)

• The lift surveyed is located ahead from the St Paul's Wing entrance, on the left.
• The distance from the St Paul's Wing entrance is 7m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 133cm (width) x 266cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (St Paul's Wing - Lift 13). Skip to the next section.

Lift (St Paul's Wing - Lift 13)

• The lift surveyed is located ahead from the St Paul's Wing entrance, through the café, then on the right.
• The distance from the St Paul's Wing entrance is 40m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • Levels 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 136cm (width) x 268cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (St Paul's Wing). Skip to the next section.

Stairs (St Paul's Wing)

• The stairs are located ahead from the St Paul's Wing entrance, on the right.
• Levels 1, 2 and 3 can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Lift (St Luke's Wing - Lift 15 and 16). Skip to the next section.

Lift (St Luke's Wing - Lift 15 and 16)

• The lift surveyed is located immediately to the left from the St Luke's Wing entrance.
• The distance from the St Luke's Wing entrance is 5m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • Levels 0, 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The control buttons have a low colour contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 147cm (width) x 270cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities and a visual floor indicator.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (St Luke's Wing). Skip to the next section.

Stairs (St Luke's Wing)

• The stairs are located to the left as you enter the first set of St Luke's Wing entrance doors.
• Levels 0, 1, 2 and 3 can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.