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Cardiac Outpatients

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Cardiac Outpatients)

Parking (Main Atrium Entrance Blue Badge Parking and Drop Off)

  • Car Park View
    • The car park is located in front of the Main Atrium Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 14 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Main Atrium Entrance.
    • The most accessible route from the Blue Badge parking has very easy slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left leading up to the Main Atrium Entrance, and in front of the Main Atrium Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.

Entrance (Main Atrium Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 188cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 192cm.
  • The doors have a low colour contrast.
  • This entrance brings you into the ground floor of the Main Block, into the Atrium.

Department Service (Cardiac Outpatients)

  • Location and Access View
    • Cardiac Outpatients is located on the ground floor of the Outpatients Unit, within General Outpatients.
    • View information on opening times.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.

Toilet and Changing Facilities (Cardiac Outpatients)

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located in the General Outpatients waiting area opposite waiting areas B and C, and in each of the clinical area corridors.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located opposite waiting area B.

Reception (General Outpatients)

  • Location View
    • The reception is located along the ground floor outpatients area, on the right.
    • The distance from the Main Atrium Entrance is 20m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The height of the touchscreen display ranges from 100cm to 125cm from the floor.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Waiting Area Clinic A)

  • Location and Access View
    • The waiting area is on the ground floor of the Outpatients Block, on the right.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.

Seating Area (Waiting Area Clinic D)

  • Location and Access View
    • The waiting area is on the ground floor of the Outpatients Block, on the left.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.

Consultation / Medical Room (Room 24)

  • The room surveyed was Room 24.
  • The room is located towards the end of the left hand clinical area corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Outpatients Waiting Area - Bariatric - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located towards the rear of the General Outpatients waiting area, on the left by the entrance to Waiting Area Clinic E.
    • The distance from the Main Atrium Entrance is 40m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 114cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 202cm (width) x 210cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 119cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 79cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 115cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 139cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.