Access Guide
Getting To (Costa Coffee)
- This route starts at the Main Atrium Entrance Blue Badge Parking and Drop Off.
- The most accessible route from here has step-free level access.
- This route also has a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this service is via the Main Atrium Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This service is located on the Level 0, to the right after entering via the Main Atrium Entrance.
- The service is approximately 26m from the Main Atrium Entrance.
- Enter the hospital via the Main Atrium Entrance.
- Costa Coffee is located immediately to the right, off the main atrium.
- This route to the service has step-free level access.
- There are no doors to open along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the service.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (Main Atrium Entrance Blue Badge Parking and Drop Off)
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Car Park
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- The car park is located in front of the Main Atrium Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 15m from the Main Atrium Entrance.
- The most accessible route from the Blue Badge parking has very easy slopes.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the left leading up to the Main Atrium Entrance, and in front of the Main Atrium Entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
- The maximum stay for drop-off is 20 minutes.
Entrance (Main Atrium Entrance)
- This entrance is located at the front of the main hospital building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 188cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 192cm.
- The doors have a low colour contrast.
- This entrance brings you into the ground floor of the Main Block, into the Atrium.
Eating and Drinking (Costa Coffee)
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Location and Access
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- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located on the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is not a lowered section at the counter.
- The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The touchscreen has the following accessibility aids: a screen reader.
- The card payment machine is at a height of 102cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: wall-mounted (digital), countertop, touchscreen, online and mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.