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Discharge Lounge

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Discharge Lounge)

  • This route starts at the Tower car park Blue Badge parking.
  • The most accessible route from here has step-free access via slope.
  • The slope has a slight gradient.
  • This route also has a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via the Tower entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located to the rear of the main block, adjacent to the Women's Centre.
  • The department is approximately 250m from the Tower entrance.
  • From the Tower entrance, turn right past the reception and continue to the main lifts.
  • Turn left at the lifts, then right into a waiting area.
  • Turn left into the main block, then take the first right turning.
  • Continue down the corridor and out of the main block building.
  • The Discharge Lounge is directly ahead.
  • This route to the department has step-free level access.
  • There are automatic doors along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Tower Car Park - Blue Badge Parking)

  • Car Park View
    • The car park is located to the right of the main hospital building, in front of the multi-storey car park.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 25 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 50m from the Tower entrance.
    • The most accessible route from the Blue Badge parking has slight slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point designated for Blue Badge holders.
    • The dimensions of the electric vehicle charging bay designated for Blue Badge holders are 230cm (width) x 470cm (depth).
    • The controls for the Blue Badge charging point are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging point is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made via an app.
    • The Blue Badge charging point is 90m from the Tower entrance.

Entrance (Tower Entrance)

  • This entrance is located on the right side of the Tower Block.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 118cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 127cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • This entrance brings you onto the ground floor.

Department / Service (Discharge Lounge)

  • Location and Access View
    • The Discharge Lounge is located to the rear of the main block, on May Hill Way, next to the Women's Centre.
    • There is written text signage on or near the door.
    • There is step-free access via ramp into this area.
    • The ramp gradient varies between slight and steep.
    • The ramp is over 150cm wide.
    • There are handrails on both sides.
    • There is a key fob/card reader at a height of 123cm.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 104cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • There is a second set of double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 162cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: coffee tables and height adjustable tables.
    • There is not a hearing assistance system.

Reception (Nurses Station)

  • Location View
    • The reception is located on the left as you enter the Discharge Lounge.
    • The distance from the Discharge Lounge entrance is 1m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 117cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 74cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Bed Bay 1)

  • The room surveyed was Bed Bay 1.
  • The room is located on the right hand side of the Discharge Lounge.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in this room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the right as you enter the Discharge Lounge.
    • The distance from the Discharge Lounge entrance is 2m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 97cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 210cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 103cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Exit (Discharge Lounge Exit to the Ambulance Bay - Mill Hill Way)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 108cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is step-free access via ramp as you exit.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.