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Emergency Department

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Emergency Department)

Parking (Main Atrium Entrance Blue Badge Parking and Drop Off)

  • Car Park View
    • The car park is located in front of the Main Atrium Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 14 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Main Atrium Entrance.
    • The most accessible route from the Blue Badge parking has very easy slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left leading up to the Main Atrium Entrance, and in front of the Main Atrium Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.

Entrance (Emergency Department and Fracture Clinic Entrance)

  • This entrance is located at the front of the hospital, to the right hand side of the Main Atrium Entrance.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 122cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Entrance (Emergency Department)

  • This entrance is located immediately to the right as you enter the hospital through the Emergency Department and Fracture Clinic entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 115cm.
  • The doors open away from you.
  • The width of the opening is 155cm.
  • The doors have a high colour contrast.
  • There is a push pad or push button to exit at a height of 73cm.

Emergency Department (Emergency Department)

  • The department is made up of the following areas: Triage, Majors, Minors, Resus and X-Ray.
  • There is step-free level access throughout.
  • There are no doors to open along circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • The flooring is shiny.
  • There is background noise.
  • Wayfinding signage is provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet and Changing Facilities (Emergency Department)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located to the right beyond the reception desk, as you pass through the Emergency Department entrance.
    • All toilets with adaptations have a right hand transfer space.

Reception (Emergency Department)

  • Location View
    • The reception is located immediately to the right as you enter the Emergency Department.
    • The distance from the Emergency Department entrance is 2m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 74cm.
    • The reception has windows and screens which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.

Consultation / Medical Room (Triage Room)

  • The room surveyed was Triage Room 1.
  • The room is located to the right beyond the reception desk as you pass through the Emergency Department entrance.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is an opening without doors.
  • The width of the opening is 99cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is a portable hearing assistance system on request.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right, beyond the reception desk.
    • The distance from the Emergency Department entrance is 9m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and Makaton signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 226cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.