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Neonatal Unit

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Neonatal Unit)

  • This route starts at the Tower Entrance Blue Badge Parking.
  • The most accessible route from here has step-free level access.
  • View further information about parking at the hospital (opens new tab).
  • Access to this ward is via the Tower Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This ward is located on the first floor of the Women's Centre.
  • The ward is approximately 13m from the Women's Centre Lifts.
  • Enter the hospital through the Tower Entrance.
  • Turn immediately right through the automatic doors and go past the Tower Reception.
  • Head along the corridor past the Amigo Shop and Chapel, towards the Tower Block lifts.
  • Turn left by the doors to the lift lobby, then turn right and go straight ahead.
  • Enter the Women's Centre and continue straight ahead until you reach the Women's Centre lifts, on the right at the far end of the corridor.
  • Take one of these lifts to the first floor.
  • Exit the lift and turn right.
  • The Neonatal Unit is located immediately on the right, through the entrance for the Neonatal Unit and Delivery Suite and Triage.
  • This route to the ward has a lift.
  • Doors are held open along this route.
  • The flooring is shiny along this route.
  • There are resting areas along this route to the ward.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Tower Entrance Blue Badge Parking and Drop Off)

  • Car Park View
    • The car park is located either side of the Tower entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Tower entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Tower entrance Blue Badge bays.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.

Entrance (Tower Entrance)

  • This entrance is located on the right side of the Tower Block.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 118cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 127cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • This entrance brings you onto the ground floor.

Lift (Women's Centre)

  • The lift surveyed is located to the rear of the Women's Centre.
  • The distance from the Tower Entrance is 159m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor and second floor of the Women's Centre (0, 1 and 2) can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2500kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 129cm.
    • The internal dimensions of the lift are 178cm (width) x 267cm (depth).
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Stairs (Women's Centre)

  • The stairs are located at the end of the Women's Centre, on the left, opposite of the lifts.
  • Level 0 to 2 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Entrance (Neonatal Unit and Delivery Suite and Triage)

  • This entrance is located on the first floor of the Women's Centre, to the right as you exit the Women's Centre Lifts.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 169cm.
  • The doors have a high colour contrast.

Seating Area (Neonatal Unit and Delivery Suite and Triage Waiting Area)

  • Location and Access View
    • The waiting area is located straight ahead as you pass through the Neonatal Unit and Delivery Suite and Triage entrance, to the left outside the Neonatal Unit entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.

Ward (Neonatal Unit)

  • Ward Information View
    • This is a neonatal unit.
    • This is a female only ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 120cm.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • The flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests and sofas.
    • There is not a hearing assistance system.
    • There is a relatives' room for the ward.
  • Visiting Hours View

Toilet and Changing Facilities (Visitor)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located within the Neonatal Unit and Delivery Suite and Triage Waiting Area outside the Neonatal Unit entrance, diagonally to the right from the Neonatal Unit and Delivery Suite and Triage entrance.
    • The toilet with adaptations has a right hand transfer space.
    • Shared step-free standard toilet facilities are located on the left hand side of the corridor as you enter the ward (x2); and within the Neonatal Unit and Delivery Suite and Triage Waiting Area outside the Neonatal Unit entrance, diagonally to the left as you pass through the Neonatal Unit and Delivery Suite and Triage entrance.

Reception (Neonatal Unit)

  • Location View
    • The reception is located ahead, along the corridor to the left and then on the right as you enter the Neonatal Unit.
    • The distance from the Neonatal Unit entrance is 29m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Lounge (Parents Sitting Room)

  • The lounge is located straight ahead as you enter the Neonatal Unit.
  • There is step-free level access into the lounge.
  • There is a single manual door.
  • The door is permanently held open.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in the lounge includes: chairs without armrests.
  • Furniture available in the lounge includes: tables and coffee tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There is a kitchenette with both overhead and under-counter cupboards.
  • There is a fridge, microwave, boiling water tap and water dispenser.
  • The work surface is 93cm high and does not have any clear knee recess.

Room (Quiet Room)

  • The room is located on the right hand side of the corridor as you enter the Neonatal Unit.
  • The distance from the Neonatal Unit entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests and sofas.
  • Furniture available in this room includes: coffee tables and desks.
  • The desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Bathroom with Adaptations (Patient - Nursery 5 - Left Hand Transfer)

  • Location and Access View
    • The bathroom surveyed is located within Nursery 5.
    • The distance from the Neonatal Unit entrance is 54m.
    • The most accessible route to the bathroom room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 252cm (width) x 206cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 182cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 127cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 113cm and 139cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is no shower seat, but one can be requested in advance.
    • The shower seat is 50cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There is a dropdown rail for the shower.
    • The dropdown rail for the shower has a high colour contrast.
    • There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.

Toilet with Adaptations (Visitors - Neonatal Unit and Delivery Suite and Triage Waiting Area - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the Neonatal Unit and Delivery Suite and Triage waiting area, diagonally to the right from the Neonatal Unit and Delivery Suite and Triage entrance.
    • The distance from the Neonatal Unit and Delivery Suite and Triage entrance is 9m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 217cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 111cm and 134cm from the floor.
    • The height of the baby change facility when in use is 102cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.