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Outpatients Reception

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Outpatients Reception)

Parking (Main Atrium Entrance Blue Badge Parking and Drop Off)

  • Car Park View
    • The car park is located in front of the Main Atrium Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 14 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Main Atrium Entrance.
    • The most accessible route from the Blue Badge parking has very easy slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left leading up to the Main Atrium Entrance, and in front of the Main Atrium Entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.

Entrance (Main Atrium Entrance)

  • This entrance is located at the front of the main hospital building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 188cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 192cm.
  • The doors have a low colour contrast.
  • This entrance brings you into the ground floor of the Main Block, into the Atrium.

Lift (Outpatients Block Lift)

  • The lift surveyed is located ahead from the Main Atrium Entrance, then to the left after the reception desk.
  • The distance from the Main Atrium Entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1250kg.
    • The control buttons have a low colour contrast.
    • None of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 112cm.
    • The internal dimensions of the lift are 183cm (width) x 139cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • None of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities and a visual floor indicator.
    • Lighting levels were low at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Toilet and Changing Facilities (Outpatients Reception)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left from the Outpatients Block lifts, ahead past reception, then to the left.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the left from the Outpatients Block lifts, ahead past reception, then to the left.

Reception (Outpatients Reception)

  • Location View
    • The reception is located to the left from the Outpatients Block lifts.
    • The distance from the Outpatients Block lifts is 7m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • The height of the touchscreen display ranges from 100cm to 125cm from the floor.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Outpatients Waiting Area - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left from the Outpatients Block lifts, ahead past reception, then to the left.
    • The distance from the Outpatients Block lifts is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 182cm (width) x 260cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 113cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 86cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 79cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 149cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.