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Physiotherapy Reception

Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN

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Access Guide

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Getting To (Physiotherapy Reception)

  • This route starts at the Blue Badge bays in the Orchard Centre/Children's Centre/Therapies Car Park.
  • The most accessible route from here has step-free access via slope.
  • The slope has a slight gradient.
  • This route also has a dropped kerb with tactile paving.
  • View further information about parking at the hospital (opens new tab).
  • Access to this service is via the Therapies Entrance.
  • There is not a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This service is located on Level 0 of the Main Block, in the Therapies area.
  • The service is approximately 21m from the Therapies Entrance.
  • Enter the hospital via the Therapies Entrance and proceed straight ahead.
  • The Physiotherapy Reception is located on the right as the corridor opens out into the Therapy waiting area.
  • This route to the service has step-free level access.
  • There are no doors to open along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the service.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer) and accessible toilet (with right hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Parking (Orchard Centre/Children's Centre/Therapies Car Park)

  • Car Park View
    • The car park is located on Mayhill Way located between the Orchard Centre, Children's Centre and Therapies.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 49m from the Children's Centre entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The nearest Blue Badge bay is also 17 metres from the Orchard Centre entrance, 40 metres to the Eye Clinic entrance, and 55 metres from the Therapies entrance.
  • Charges and Restrictions View
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Therapies Entrance)

  • This entrance is located on the left side of the main hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 151cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • The doors have a high colour contrast.

Toilet and Changing Facilities (Physiotherapy Reception, Assessment and Rehabilitation)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located on the corridor between the Physiotherapy Reception desk and the Therapies entrance.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Physiotherapy Reception)

  • Location View
    • The reception is located ahead and on the right after entering via the Therapies Entrance.
    • The distance from the Therapies Entrance is 21m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.

Toilet with Adaptations (Physiotherapy Reception - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located next to the Physiotherapy Reception desk.
    • The distance from the Therapies entrance is 18m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 184cm (width) x 216cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 113cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 142cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.