Access Guide
Getting To The Hospital
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By Road
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- Great Ormond Street Hospital (GOSH) is located in central London within the congestion zone. The hospital encourage, where possible, that visitors travel by walking or taking public transport to minimise air pollution and help the patients to breathe better.
- There is no onsite parking at the hospital site with very limited on-street parking in the surrounding roads. Visitors who use the permit system to park here may not be able to find a parking space. The hospital encourages people to use public transport but if this is not possible they advise using local car parks.
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By Bus
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- Several bus routes are a short walk from GOSH, and low-floor, wheelchair accessible buses run on all routes.
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By Train
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- Kings Cross, Euston and Farringdon Station are all approximately 1 mile from Great Ormond Street. The hospital website gives information on options for getting to the hospital from various surrounding stations. The link can be found below.
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By Underground
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- The nearest tube station is Russell Square which is approximately 0.3 miles away. Russell Square is on the Piccadilly line.
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Useful Links
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- The GoSH webpage for information on travelling to the hospital.
- To view the web page described above click here (opens in new tab).
- The Transport for London website.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the main reception area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7829 7862.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found in the main reception area and at key corridor intersections.
- Hospital staff receive deaf awareness training.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact staff and volunteers in the main reception area.
Public Parking
- There is no car park or official drop-off point at Great Ormond Street Hospital. The trust advise that parking in nearby streets is both scarce and expensive. Drivers will need to pay the congestion charge to enter central London. The hospital encourage patients to travel to the hospital by public transport or by walking where possible in order to maintain a Clear Air Zone for patients.
- Blue Badge holders can park in resident parking bays, pay and display spaces or at parking meters free of charge and without a time limit. They can also park on single yellow lines for a maximum of three hours (this only applies in the immediate area of the hospital).
- There are some on street Blue Badge parking bays in Queen Square which are approximately 200 metres from the main entrance.
- The dimensions of these bays are 200cm x 630cm.
- For some parents travelling by car, the hospital may be able to provide a parking permit for a few hours for the day of their child’s appointment, admission or discharge. Parents of children in intensive care are eligible for a parking permit for up to three days in succession. The permit allows you to park on a single yellow line on Guilford Street only. Spaces are limited, are offered on a first come first served basis, and we cannot guarantee a space through issuing a permit. Parking elsewhere will make the permit invalid and put you at risk of getting a parking ticket.
Getting To (Medical Illustration)
- Medical Illustration is/are located on Level 2 of the Southwood Building.
- Access to Medical Illustration is via the Great Ormond Street main entrance.
- Enter the hospital via the main entrance. Proceed past the main reception and turn right into the main corridor. Turn left at the first corridor sign posted Southwood Building. Continue to the end of the corridor and turn left. Medical Illustration is located to the right.
- There is step free access to Medical Illustration.
- Medical Illustration is approximately 110m from the Great Ormond Street main entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located in Great Ormond Street.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 240cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 244cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- There are bollards at the start of the walkway that lead up to the entrance from Great Ormond Street.
- The bollards do not have a good colour contrast with the paving.
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday Closed.
- Sunday Closed.
Entrance
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Entrance Details
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- This information is for the entrance located Level 2 of the Southwood Building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is no hand sanitiser at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 90cm.
Reception
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Reception
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- The reception point is located within Medical Illustration.
- The reception point is approximately 4m (4yd 1ft) from the Medical Illustration entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Room / Area (Photographic Studio)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Photographic Studio.
- The room / area is approximately 2m from the Medical Illustration entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist can be brought in from another department.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are no chairs with armrests available.
- The room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the room / area.
- Lighting levels are medium.
Toilet with Adaptations
- The nearest accessible toilet facilities are located in the link corridor leading into the Southwood Building.
Standard Toilet(s)
- The nearest standard toilet facilities are located in the link corridor leading into the Southwood Building.