You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Great Ormond Street Hospital (GOSH) is located in central London within the congestion zone. The hospital encourages, where possible, that visitors travel by walking or taking public transport.
  • There is no onsite parking at the hospital site with very limited on-street parking in the surrounding roads.
    Visitors who use the permit system to park here may not be able to find a parking space.
    The hospital encourages people to use public transport but if this is not possible they advise using local car parks.
• By Bus View
  • Several bus routes are a short walk from GOSH, and low-floor, wheelchair accessible buses run on all routes.
• By Train View
  • Kings Cross, Euston and Farringdon Station are all approximately 1 mile from Great Ormond Street. The hospital website gives information on options for getting to the hospital from various surrounding stations. The link can be found below.
• By Underground View
  • The nearest tube station is Russell Square which is approximately 0.3 miles away. Russell Square is on the Piccadilly line.
• Useful Links View
  • The GoSH webpage for information on travelling to the hospital.
  • To view the web page described above click here (opens in new tab).
  • The Transport for London website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the main reception area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7829 7862.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found in the main reception area and at key corridor intersections.
• Hospital staff receive deaf awareness training.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact staff and volunteers in the main reception area.

You are on Getting To (Physiotherapy Department). Skip to the next section.

Getting To (Physiotherapy Department)

• The Physiotherapy Department is/are located on Level 2 of the Hospital Street Corridor in the Variety Club building.
• Access to the Physiotherapy Department is via the main hospital entrance.
• Enter via the main hospital entrance.
  Continue straight ahead past the main reception until you reach the entrance to the Hospital Street corridor.
  Take a slight left, then right and through the entrance doors.
  Continue straight along the corridor and the entrance to the Physiotherapy Department is located directly ahead.
• There is step free access to the Physiotherapy Department.
• The Physiotherapy Department is approximately 32m from the main hospital entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Public Parking. Skip to the next section.

Public Parking

• There is no car park or official drop-off point at Great Ormond Street Hospital. The trust advise that parking in nearby streets is both scarce and expensive. Drivers will need to pay the congestion charge to enter central London. The hospital encourage patients to travel to the hospital by public transport or by walking where possible in order to maintain a Clear Air Zone for patients.
• Blue Badge holders can park in resident parking bays, pay and display spaces or at parking meters free of charge and without a time limit. They can also park on single yellow lines for a maximum of three hours (this only applies in the immediate area of the hospital).
• There are some on street Blue Badge parking bays in Queen Square which are approximately 200 metres from the main entrance.
• The dimensions of these bays are 200cm x 630cm.
• For some parents travelling by car, the hospital may be able to provide a parking permit for a few hours for the day of their child’s appointment, admission or discharge. Parents of children in intensive care are eligible for a parking permit for up to three days in succession. The permit allows you to park on a single yellow line on Guilford Street only. Spaces are limited, are offered on a first come first served basis, and we cannot guarantee a space through issuing a permit. Parking elsewhere will make the permit invalid and put you at risk of getting a parking ticket.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located off Guilford Street.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 134cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Opening Times (Physiotherapy Department). Skip to the next section.

Opening Times (Physiotherapy Department)

• Monday 08:30 - 18:30.
• Tuesday 08:30 - 18:30.
• Wednesday 08:30 - 18:30.
• Thursday 08:30 - 18:30.
• Friday 08:30 - 18:30.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Physiotherapy Department). Skip to the next section.

Entrance (Physiotherapy Department)

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• Entrance Details View
  • This information is for the entrance located along Level 2 of the Hospital Street corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 87cm (2ft 10in).
  • The main door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.

You are on Department / Service (Physiotherapy Department). Skip to the next section.

Department / Service (Physiotherapy Department)

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• Department / Service Access View
  • Physiotherapy Department is located on Level 2 of the Hospital Street corridor, within the Variety Club Building.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 94cm (3ft 1in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, consultation rooms, a treatment room, ambulant toilet facilities for everyone and standard toilet facilities.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.
• Comments View
  • There are mobility aids to borrow along the department corridor.

You are on Reception (Physiotherapy Department). Skip to the next section.

Reception (Physiotherapy Department)

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• Reception View
  • The reception point is located immediately ahead as you enter the department.
  • The reception point is approximately 2m (2yd 7in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Consultation / Treatment Room (Therapy Room 1). Skip to the next section.

Consultation / Treatment Room (Therapy Room 1)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Therapy Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Consultation / Treatment Room (Gym 1). Skip to the next section.

Consultation / Treatment Room (Gym 1)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Gym 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 138cm (4ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a movable partition wall which can be opened to connect Gym 1 to Gym 2.

You are on Consultation / Treatment Room (GAIT Lab). Skip to the next section.

Consultation / Treatment Room (GAIT Lab)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; GAIT Lab.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Assisted WC - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Assisted WC - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the department corridor to the right.
  • This accessible toilet is approximately 16m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 366cm x 122cm (12ft x 4ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 72cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 130cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 110cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 75cm (2ft 6in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 116cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Changing Places (Level 2 - Hospital Street - Transfer Both Sides). Skip to the next section.

Changing Places (Level 2 - Hospital Street - Transfer Both Sides)

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• Location and Access View
  • The facility is located on Level 2 Hospital Street, between the Physiotherapy department entrance doors.
  • The facility is approximately 29m (31yd 2ft) from the main hospital entrance.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The visual contrast between the external door and wall is high.
  • The visual contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 377cm x 275cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The visual contrast between the walls and floor is medium.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 254cm (8ft 4in).
  • The transfer space on the left as you face the toilet is 82cm (2ft 8in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 84cm.
  • The toilet has a wall which acts as a backrest.
  • The toilet seat visual contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 188cm (6ft 2in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 79cm.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The visual contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The height of the soap dispenser is 100cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 111cm.
  • The shelf is not located where it is reachable.
  • There is a/are non-infectious waste and pedal bin disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • The height of the coat hook is 168cm from the floor.
  • There is not a red flashing fire alarm beacon.
  • The lighting levels are good.
• Comments View
  • There is a baby change table within the changing place.
    
  • The table is flip-down and 93cm high.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Great Ormond Street Hospital - Main Building Guide link (new tab) - click here.