Access Guide
Summary
- This is a non clinical staff base.
- Services within the building include: Adult Learning Disabilities.
Getting To The Hospital (Leigh Infirmary)
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By Road
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- The hospital is approximately 0.75 miles from the A579 Atherleigh Way, via Kirkhall Lane, Ratcliffe Street, Charles Street, The Avenue and Lake Street.
- There is on site parking available with Blue Badge bays.
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By Bus
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- There is an onsite bus stop.
- There is a bus stop 84m away, across the road from the entrance.
- The bus stop is sheltered, with bench seating available.
There is space for a wheelchair under the shelter at the bus stop. - The route from the bus stop to the entrance involves crossing a minimum of 2 roads with dropped kerbs.
The dropped kerbs have tactile paving.
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By Train
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- The nearest station is Hag Fold, approximately 2.7 miles away.
The station has direct links to Kirkby, Leeds, Wigan Wallgate, Wigan North Western, Blackburn, Manchester Victoria and Southport.
- The nearest station is Hag Fold, approximately 2.7 miles away.
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Useful Links
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- Hag Fold train station information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Hazelmere Unit)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- An assistance dog toilet area can be provided onsite.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are available.
Parking (Car Park 2 - Hannover Street Entrance)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the front of Hazelmere Unit, to the left of Hanover Diagnostic and Treatment Centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 463cm (7ft 7in x 15ft 2in).
- The nearest Blue Badge bay is 79m (86yd 1ft) from the Hazelmere Unit entrance.
- The furthest Blue Badge bay is 89m (97yd 12in) from the Hazelmere Unit entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Hazelmere Unit)
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Entrance Details
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- This information is for the entrance located to the front of the Hazelmere Unit.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 103cm (3ft 5in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are medium (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up the step(s).
Opening Times (Hazelmere Unit)
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception (Hazelmere Unit)
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Reception
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- The reception point is located on the ground Floor of Hazelmere Unit.
- The reception point is approximately 4m (4yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Department / Service (Psychological Therapies)
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Department / Service Access
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- Psychological Therapies is located immediately as you enter the Hazelmere Unit, to the left of reception.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 78cm (2ft 7in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is a door release button when exiting.
- The height of the door release button is 97cm (3ft 2in).
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is no clear signage on the department/service.
- The type of flooring is carpet.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms and accessible toilet facilities for everyone.
- There are 5 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Consultation / Treatment Room (Room 1)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Room 5)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Kitchen (Hazelmere Unit)
- The kitchen is located on the Hazelmere Unit corridor.
- There is step-free access to the kitchen.
- There is a/are door(s) to access the kitchen.
- The door(s) open(s) away from you (push).
- The door(s) is/are not push pad activated.
- The door(s) is/are single width.
- The door has a closer and maybe difficult for some to open.
- The width of the door opening is 90cm.
- There is ample room for a wheelchair user to manoeuvre within the kitchen.
- The height of the work surfaces are 92cm (3ft).
- There is not a dual height refreshment counter.
- There is not a work surface with a clear knee recess.
- There is not a height adjustable work surface.
- The type of flooring in this area is vinyl.
- There are chairs without armrests within the kitchen.
- Tables are not permanently fixed.
- Chairs are not permanently fixed.
- The standard height for tables is 73cm.
- Vending machines are not available.
- The vending machine controls are not within 120cm (4ft) from floor level.
- Plastic/takeaway cups are not available.
- Drinking straws are not available.
- Lighting levels are low to moderate.
Entrance (Main Office)
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Entrance Details
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- This information is for the entrance located to the right of reception.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm.
Area(s) (Main Office)
- The facilities/services located on the ground floor of Hazelmere Unit include; Phycologist Offices, Main Administration Office.
- There is step-free access throughout the area.
- There are not doors in lobby areas/corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
- The type of flooring in the open plan/communal areas is carpet.
- There is good colour contrast between the walls and floor in the majority of areas.
- There are no height adjustable desks in this area.
- There are some desks which are potentially accessible for wheelchair users in this area.
- Seating in this area includes; adjustable chairs with wheels and armrests and chairs with no armrests.
- Wayfinding signage is not provided.
- There is no overhead signage in this area.
- Dementia friendly signage is not provided.
- None of the doors in this area have Braille signage.
- None of the doors in this area have tactile signage.
- There is not background music in this area.
- There is not a hearing assistance system in the communal areas of the building.
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Refreshment Area(s)
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- There are no communal refreshment areas.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the ground floor of the Hazelmere Unit.
- This accessible toilet is approximately 27m (29yd 1ft) from the Hazelmere Unit entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 195cm x 281cm (6ft 5in x 9ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 102cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 123cm (4ft).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 93cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 98cm (3ft 3in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
Standard Toilet(s) (Hazelmere Unit)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located on the unit corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 13m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is tactile, pictorial and written text signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.