You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services on the ground floor include: CAHMS Tier 2, Wigan, CAMHS Outreach, CAMHS Psychological Therapies, CAMHS Emotional & Behavioural Difficulties, CAMHS SPA and CAMHS Enhanced Psychotherapy.

You are on Getting Here (Wigan CAMHS). Skip to the next section.

Getting Here (Wigan CAMHS)

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• By Road View
  • When travelling on the M61, exit at Junction 5, follow the A58 towards Hindley and then take the A577 (Manchester Road).
    Continue on the A577 for approximately 1.1 miles, then turn left onto the A49 (Chapel Lane).
    After 0.2 miles, turn left onto King Street then right onto Rodney Street.
    Take a slight right onto Harrogate Street for approximately 1 mile before reaching Wigan CAMHS. For the M6, exit at Junction 26 and follow the A577 towards Ince.
    Turn right onto Orrell Road then continue straight onto Ormskirk Road.
    At Saddle Junction, take the 4th exit and stay on the A577.
    Continue straight onto Wallgate then after approximately 0.3 miles, turn left onto Chapel Lane.
    Turn left onto King Street, then right onto Rodney Street.
    Take a slight right onto Harrogate Street for approximately 1 mile before reaching Wigan CAMHS.
  • There is free parking to either side of the building.
    There are two Blue Badge bays.
• By Bus View
  • Buses 7, 8, 132, 630 and 634 stop at Keble Street Bus Stop in front of Wigan CAMHS.
• By Train View
  • The nearest train station is Wigan, approximately 1.5 miles away.
• Useful Links View
  • More bus information can be found on the following link.
  • To view the web page described above click here (opens in new tab).
  • More bus information can be found on the following link.
  • To view the web page described above click here (opens in new tab).
  • More information on Northern Trains can be found on the following link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Wigan CAMHS). Skip to the next section.

Getting Help and Assistance (Wigan CAMHS)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and voice recognition CD on request.
• An assistance dog toilet area can be provided onsite.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking (Wigan CAMHS). Skip to the next section.

Parking (Wigan CAMHS)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to either side of the building.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 252cm x 420cm (8ft 3in x 13ft 9in).
  • The nearest Blue Badge bay is 8m (8yd 2ft) from the Wigan CAMHS main entrance.
  • The furthest Blue Badge bay is 11m (12yd 1in) from the Wigan CAMHS main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.

You are on Outside Access (Wigan CAMHS). Skip to the next section.

Outside Access (Wigan CAMHS)

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• Entrance Details View
  • This information is for the entrance located to the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 128cm (4ft 2in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope does not bypass the step(s).

You are on Opening Times (Wigan CAMHS). Skip to the next section.

Opening Times (Wigan CAMHS)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Wigan CAMHS). Skip to the next section.

Department / Service (Wigan CAMHS)

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• Department / Service Access View
  • Wigan CAMHS is located on the ground floor of the Wigan CAMHS building.
  • There is not a/are not door(s) leading into the department/service.
  • There is level access throughout the department/service.
  • Staff can provide assistance with using any manual doors within the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is carpet and vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, consultation rooms, ambulant toilet facilities for everyone and standard toilet facilities.
  • There are 10 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located within the waiting area.
  • There are standard toilet facilities within this department/service.

You are on Reception (Wigan CAMHS). Skip to the next section.

Reception (Wigan CAMHS)

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• Reception View
  • The reception point is located to the left of the main entrance.
  • The reception point is approximately 2m (2yd 7in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Kitchen (Wigan CAMHS). Skip to the next section.

Kitchen (Wigan CAMHS)

• The kitchen is located to the right of the main entrance.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 76cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 92cm (3ft).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• Vending machines are not available.
• Plastic/takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

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• Comments View
  • The door to the kitchen is permanently held open.

You are on Day Room / Lounge Area (Dining Area). Skip to the next section.

Day Room / Lounge Area (Dining Area)

• There is a day room/lounge area.
• The day room/lounge area is approximately 33m from the building entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Entrance (Outside Seating Area). Skip to the next section.

Entrance (Outside Seating Area)

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• Entrance Details View
  • This information is for the entrance located on the ground floor, on the corridor to the left hand side of the building.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 91cm.
• Ramp/Slope Details View
  • The ramp/slope is located beyond the entrance, going down to the courtyard.
  • The ramp/slope gradient is slight.

You are on Entrance (Second Entrance to Outside Seating Area and First Floor). Skip to the next section.

Entrance (Second Entrance to Outside Seating Area and First Floor)

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• Entrance Details View
  • This information is for the entrance located within the kitchen area.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • The width of the door opening is 76cm.
• Ramp/Slope Details View
  • The ramp/slope is located beyond the entrance, going down.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.

You are on Area(s) (Office 8). Skip to the next section.

Area(s) (Office 8)

• The facilities/services located on the ground floor include; office space and kitchen area.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; some desks.
• The type of flooring in the open plan/communal areas is vinyl.
• There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is good colour contrast between the walls and floor in the majority of areas.
• There are no height adjustable desks in this area.
• There are some desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The communal refreshment area is within Office 8.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 92cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 92cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.

You are on Area(s) (Office 10). Skip to the next section.

Area(s) (Office 10)

• The facilities/services located in Office 10 include; administration.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The type of flooring in the open plan/communal areas is carpet.
• There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is good colour contrast between the walls and floor in all areas.
• There are no height adjustable desks in this area.
• There are desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

You are on Area(s) (Outside Seating Area). Skip to the next section.

Area(s) (Outside Seating Area)

• The facilities/services located in a central courtyard include; picnic tables and chairs.
• There is step-free access throughout the area.
• There is a slight slope, with no handrails, for access to the courtyard.
• Seating in this area includes; chairs with armrests.
• Wayfinding signage is not provided.

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• Comments View
  • The picnic tables have a surface height of 74cm.
    
  • There is not a space for wheelchair users to use the picnic tables.

You are on Consultation / Treatment Room (Swinley Room). Skip to the next section.

Consultation / Treatment Room (Swinley Room)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Swinley Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Haigh Room). Skip to the next section.

Consultation / Treatment Room (Haigh Room)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Haigh Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Ince Room). Skip to the next section.

Consultation / Treatment Room (Ince Room)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Ince Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Waiting Room - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Waiting Room - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the main entrance and to the left, within the waiting room.
  • This accessible toilet is approximately 11m (12yd 1in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 147cm x 394cm (4ft 10in x 12ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 138cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 158cm and 166cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 97cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 122cm (4ft).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 93cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The gender neutral toilet is located within the waiting room, to the left on entering.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 4m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are moderate to good.