You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: aerobiking Studio, community room, football pitches, functional training zone, gym, sports hall, squash courts, studio and swimming pools.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Mitcham Junction.
  • The nearest tram stop is Mitcham Junction.
  • View information on getting here (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: touchscreen in reception, sports hall, pitch 1, courts 5 and 6, pitch 2 and the central area in the gym.
  • The following areas have stepped access: the studio, squash courts and the central area in the gym.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the community room.
  • Documents are available in the following formats: different languages and large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the venue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 210cm.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 50m from the main entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope, a slight ramp or slope, uneven surfaces and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access To (Main Entrance). Skip to the next section.

Access To (Main Entrance)

• The distance from the main entrance is 50m.
• The most accessible route has bollards, a slight ramp or slope and a very easy slope.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 173cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 114cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located directly beyond the entrance doors.
• The distance from the main entrance is 10m.
• The most accessible route to reception has automatic doors.
• There is step-free level access to reception.
• The height of the reception desk is 126cm.
• There is a lowered section at the desk.
• The height of the lowered section is 84cm.
• The reception has patterned/distracting backgrounds and a television.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 93cm to 103cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• There are security barriers which open automatically.

You are on Getting Around (Ground Floor). Skip to the next section.

Getting Around (Ground Floor)

• The following areas have step-free access via ramps or slopes: touchscreen in reception, sports hall, pitch 1, courts 5 and 6 and pitch 2.
• The following areas have stepped access: studio and squash courts.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels vary due to the size of the space.

You are on Lift (To Squash Courts). Skip to the next section.

Lift (To Squash Courts)

• The lift surveyed is located at the far end of the ground floor corridor on the left.
• This lift is a platform lift.
• The distance from the main entrance is 60m.
• The most accessible route to the lift has manual doors and steps.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The internal dimensions of the lift are 80cm (width) x 125cm (depth).
• The internal lift control buttons have a high visual contrast.
• None of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.

You are on Standard Changing Room (Swim). Skip to the next section.

Standard Changing Room (Swim)

• The changing room surveyed is located directly beyond the main entrance.
• The distance from the main entrance is 20m.
• The most accessible route to the changing room has manual doors and step-free level access.
• There is step-free level access into the changing room.
• The door opens inwards and has a high visual contrast.
• The door requires effort to open.
• The width of the door opening is 76cm.
• Internally the door has a high visual contrast.
• Facilities in the changing room include: a locker, a baby change table, a dry seat for changing, a toilet and a wash basin.
• The wash basin has a push tap.
• The toilet seat has a low visual contrast.
• Additional features include a mirror, coat hooks, a hand dryer and a baby changing table.
• The hand dryer has a high visual contrast.
• The changing room has a waste bin and a nappy/incontinence items bin.
• The height of the baby change facility when in use is 92cm.
• There is a fixed height shower head.
• The shower controls are push.
• The walls and floor have a low visual contrast.
• Lighting levels were low at the time of the survey.

You are on Changing Room with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Ground Floor - Right Hand Transfer)

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• Access View
  • The changing room surveyed is located opposite the swimming pool.
  • The distance from the pool is 4m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 76cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a dry seat for changing, a toilet, a wheel-in shower and a wash basin.
  • The dimensions of the changing room are 196cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 135cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 81cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 98cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 103cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 132cm and 132cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 50cm from the floor.
  • The shower controls are lever mixer.
  • There is a grab rail and a dropdown rail for the shower.
  • The shower grab rail has a high visual contrast.
  • The shower dropdown rail has a high visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Changing Room with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Ground Floor - Right Hand Transfer)

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• Access View
  • The changing room surveyed is located opposite the swimming pool.
  • The distance from the pool is 6m.
  • The most accessible route to the changing room has manual doors and step-free level access.
  • There is step-free level access into the changing room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 76cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a wash basin, a wheel-in shower, a toilet and a dry seat for changing.
  • The dimensions of the changing room are 196cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 135cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 138cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 102cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 132cm and 132cm from the floor.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 51cm from the floor.
  • The shower controls are lever mixer.
  • There is a grab rail and a dropdown rail for the shower.
  • The shower grab rail has a high visual contrast.
  • The shower dropdown rail has a high visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Pool (Main). Skip to the next section.

Pool (Main)

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces.
• Some flooring is shiny.
• Seating available around the pool includes: benches.
• There is an emergency alarm at poolside.
• Lighting levels were low at the time of the survey.
• Access into the water is via steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: pool pod.

You are on Pool (Learner). Skip to the next section.

Pool (Learner)

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces.
• Some flooring is shiny.
• There is an emergency alarm at poolside.
• Lighting levels were low at the time of the survey.
• Access into the water is via steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.

You are on Standard Changing Room (Dryside). Skip to the next section.

Standard Changing Room (Dryside)

• The changing room surveyed is located along the corridor to the left of reception.
• The distance from main entrance is 30m.
• The most accessible route to the changing room has manual doors and step-free level access.
• There is step-free level access into the changing room.
• The door opens inwards and has a medium visual contrast.
• The door requires effort to open.
• The width of the door opening is 78cm.
• Internally the door has a medium visual contrast.
• Facilities in the changing room include: a wash basin, a toilet and a dry seat for changing.
• The wash basin has a push tap.
• The toilet seat has a low visual contrast.
• Additional features include a mirror, coat hooks and a hand dryer.
• The hand dryer has a high visual contrast.
• The changing room has a waste bin.
• There is a fixed height shower head.
• The shower controls are lever.
• There is no shower seat.
• The walls and floor have a medium visual contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located in the dryside changing rooms on the ground floor.
  • The distance from the main entrance is 35m.
  • The most accessible route to the toilet has manual doors and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 76cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 149cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 74cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 91cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were low at the time of the survey.
  • At the time of the survey (August 2024) there was no operational lighting in the toilet.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located along the corridor to the left of reception, on the left.
  • The distance from the main entrance is 30m.
  • The most accessible route to the toilet has manual doors and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 110cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 95cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the corridor to the left of reception.
• The distance from the main entrance is 30m.
• The most accessible route to the lift has manual doors and step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 105cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, an audible announcer, a visual floor indicator and a hearing assistance alarm system.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the rear of reception on the left.
• The ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Getting Around (First Floor). Skip to the next section.

Getting Around (First Floor)

• There is step-free level access throughout the majority of areas.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There may be background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey.

You are on Gym. Skip to the next section.

Gym

• The gym is located on the first floor opposite the lift exit.
• There is step-free level access into the gym.
• There is a single manual door with a medium visual contrast.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 76cm.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the exercise machines located on a plinth in the centre of the gym.
• The following areas have stepped access: the exercise machines located on a plinth in the centre of the gym. The step is bypassed by using the ramp.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed at specific times.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the dryside changing rooms on the ground floor.
  • All toilets with adaptations have a right hand transfer space.
  • The male and female toilet facilities are located in the corridor to the left of reception on the ground floor.
  • The male and female toilet facilities are located in the swim changing rooms.
  • The male and female toilet facilities are located in the dryside changing rooms.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located opposite the swimming pools.
  • Standard changing facilities are located directly behind the reception desk.
  • Parent and baby changing facilities are located in the standard toilets on the ground floor.
• Washroom and Shower Facilities View
  • Standard shower facilities are located in the swim and dryside changing rooms on the ground floor.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The male standard toilet facilities were surveyed.
• The toilets are located along the corridor to the left of reception, on the left.
• The distance from the main entrance is 20m.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access .
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• The door requires effort to open.
• The width of the door opening is 88cm.
• Internally the door has a medium visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a soap dispenser, a baby changing table and a hand dryer available.
• The wash basin has a push tap.
• The height of the baby change facility when in use is 105cm.
• Lighting levels were even at the time of the survey.

You are on Outdoor Spaces (5-aside Pitches). Skip to the next section.

Outdoor Spaces (5-aside Pitches)

• The following is available in this area: sports pitches.
• Outdoor areas consist of artificial grass.
• There are footpaths in some areas.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: there is a slight slope from the ground floor corridor to the football pitches.
• There are not any seats situated along the paths for people to rest.
• The paths have gates.