Access Guide
Overview
-
About
View
- Facilities available in the venue include: cycle studio, gym, spa, studio and swimming pools.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Wimbledon.
- The nearest underground station is Wimbledon.
- The nearest tram stop is Wimbledon.
- View information on getting here (opens new tab)
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: gym and studio.
- The following areas have stepped access: cycle studio and first floor gym facilities.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: A wheelchair to transport visitors from the changing rooms with adaptations to the poolside.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request), different languages (on request), audio (on request) and Braille (on request).
- Documents are available in the following formats: Braille (on request), different languages (on request), large print (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
-
Car Park
View
- The car park is located at the rear of the venue on South Park Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
- The nearest designated bay is 250m from the accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- This car park is for visitors and permit holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- Visitors must obtain a 3-hour parking permit using the touchscreen in reception.
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
On-street Parking
View
- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located Latimer Road.
- The Blue Badge bays have faded markings.
Access To (Accessible Entrance)
- The accessible entrance is located at the front of the building on Latimer Road.
- The distance from Blue Badge Parking is 15m.
- The most accessible route has a very easy slope, bollards, narrow walkways and a steep ramp or slope.
Entrance (Accessible)
- This entrance is located in the middle of the building on Latimer Road.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- The ramp bypasses the steps.
- There are 2 steps with a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is an intercom at a height of 115cm.
- There are double automatic doors at this entrance.
- The doors open away from you.
- The width of the opening is 132cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
Reception
- The reception is located directly beyond the accessible and reception entrances.
- The distance from the accessible entrance is 4m.
- The most accessible route to reception has automatic doors.
- There is step-free level access to reception.
- The height of the reception desk is 124cm.
- There is not a lowered section at the desk.
- The reception has a television.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 115cm to 131cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
- There are security barriers which open automatically.
Getting Around (Ground Floor)
- There is step-free level access throughout the majority of walkways.
- The following areas have step-free access via ramps or slopes: The gym (from reception) and the studio.
- Access throughout may include manual doors and automatic doors.
- There is a high visual contrast between the walls and floor in all walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the use of large glazed walls.
Changing Room with Adaptations (Swim - Right Hand Transfer)
-
Access
View
- The changing room surveyed is located on the ground floor, along the corridor from reception on the left.
- The distance from the accessible entrance is 15m.
- The most accessible route to the changing room has manual doors and step-free level access.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- Facilities available in the changing room include: a chair/stool, a wheel-in shower, a toilet and a wash basin.
- The dimensions of the changing room are 208cm (width) x 249cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 140cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The changing room has a waste bin , a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 45cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and a dropdown rail for the shower.
- The shower grab rails have a low visual contrast.
- The shower dropdown rail has a low visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is an additional door to exit poolside which opens away from you with a width of 84cm.
Standard Changing Room (Swim)
- The changing room surveyed is located along the corridor from reception on the left.
- The distance from accessible entrance is 10m.
- The most accessible route to the changing room has manual doors and step-free level access.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 79cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a dry seat for changing, a toilet, a locker, a wash basin and a baby change table.
- The wash basin has a lever mixer tap.
- The toilet seat has a low visual contrast.
- Additional features include a mirror and coat hooks.
- The hand dryer has a high visual contrast.
- The changing room has a waste bin.
- The height of the baby change facility when in use is 72cm.
- There is a fixed height shower head.
- The shower controls are lever.
- There is no shower seat.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Pool (Main)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: benches.
- The chairs are fixed.
- There is an emergency alarm at poolside.
- Lighting levels were low at the time of the survey.
- Access into the water is via a ladder.
- There are 5 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: pool pod.
Pool (Teaching)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- There is an emergency alarm at poolside.
- Lighting levels were even at the time of the survey.
- Access into the water is via steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are unmarked.
- The pool is staffed at all times.
Changing Room with Adaptations (Gym - Right Hand Transfer)
-
Access
View
- The changing room surveyed is located along the corridor to the left of the lift, directly ahead at the far end of the gym.
- The distance from the accessible entrance is 35m.
- The most accessible route to the changing room has a steep ramp or slope.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 79cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- Facilities available in the changing room include: a chair/stool, a wash basin, a toilet and a wheel-in shower.
- The dimensions of the changing room are 310cm (width) x 335cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
- The lateral transfer space is 120cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a waste bin and a sanitary bin.
- There are no coat hooks.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is no shower seat.
- The shower controls are lever mixer.
- There are grab rails and a dropdown rail for the shower.
- The shower grab rails have a medium visual contrast.
- The shower dropdown rail has a medium visual contrast.
- There is no emergency alarm for the shower.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Gym
- The gym is located along the corridor to the left from reception.
- There is step-free access via ramp into the gym.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- The width of the opening is 153cm.
- There are no doors into the gym.
- There is step-free level access throughout.
- The following areas have stepped access: the stretching area on the first floor.
- Access throughout may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed at specific times.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
- Seating available in this area includes: chairs without armrests.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift
- The lift surveyed is located in reception, to the right of the accessible entrance.
- The distance from the accessible entrance is 5m.
- The most accessible route to the lift has automatic doors and step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a high visual contrast and Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 98cm (width) x 142cm (depth).
- The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: an audible announcer and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located in reception, to the right of the accessible entrance.
- The ground and first floors can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
Getting Around (First Floor)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: cycle studio.
- The following areas have stepped access: all of the first floor (via 3 steps) with the exception of the spa.
- Access throughout may include manual doors and narrow walkways.
- There is a high visual contrast between the walls and floor in all walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
Standard Changing Room (Dry)
- The changing room surveyed is located on the first floor along the corridor to the left.
- The distance from the lift is 30m.
- The most accessible route to the changing room has manual doors and a lift.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 76cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a locker, a toilet, a wash basin and a dry seat for changing.
- The wash basin has a push tap.
- The toilet seat has a low visual contrast.
- Additional features include a mirror and coat hooks.
- The towel dispenser has a low visual contrast.
- The hand dryer has a high visual contrast.
- The changing room has a waste bin.
- There is a fixed height shower head.
- The shower controls are lever.
- There is no shower seat.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Reception (Spa)
- The reception is located on the first floor opposite the lift.
- The distance from the lift is 2m.
- There is step-free level access via lift to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has glazed screens and windows.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were low at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Spa Facilities (Spa)
- The spa is located on the first floor, directly ahead as you exit the lift.
- Facilities available include; a hot tub, a sauna, treatment rooms and a steam room.
-
Sauna
View
- The sauna surveyed is located along the corridor to the left of reception.
- The most accessible route to the sauna has a step.
- There is step-free level access into the sauna.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 82cm.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is a push button emergency alarm.
-
Steam Room
View
- The steam room surveyed is located along the corridor to the left of reception.
- The most accessible route to the steam room has a step.
- There is step-free level access into the steam room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 82cm.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is a push button emergency alarm.
- There is a hydro tub with 3 steps up and no handrail, and a handrail on the right to enter the water.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor by the standard changing rooms and in the gym.
- All toilets with adaptations have a right hand transfer space.
- The male and female toilet facilities are located along the corridor to the right of reception. .
- The male and female toilet facilities are located in the swim changing rooms on the ground floor..
- The male and female toilet facilities are located in the dry changing rooms on the first floor..
-
Changing Places and Changing Facilities
View
- Standard changing facilities are located on the ground and first floors.
- Parent and baby changing facilities are located in the standard changing rooms on the ground floor.
Standard Toilet Facilities
- The male standard toilet facilities were surveyed.
- The toilets are located in reception, to the right of the accessible entrance.
- The distance from the accessible entrance is 10m.
- The most accessible route has manual doors and step-free level access.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 90cm.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a soap dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels vary due to the use of large glazed walls.
