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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
    • The venue has its own car park.
    • There is on-street Blue Badge Bay parking and on-street standard parking.
    • The nearest train station is Wimbledon.
    • The nearest underground station is Wimbledon.
    • The nearest tram stop is Wimbledon.
    • View information on getting here (opens new tab)
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: gym and studio.
    • The following areas have stepped access: cycle studio and first floor gym facilities.
    • Access throughout may include manual doors.
    • The ground and first floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Additional equipment which can be borrowed or hired includes: A wheelchair to transport visitors from the changing rooms with adaptations to the poolside.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: large print (on request), different languages (on request), audio (on request) and Braille (on request).
    • Documents are available in the following formats: Braille (on request), different languages (on request), large print (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Car Park View
    • The car park is located at the rear of the venue on South Park Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
    • The nearest designated bay is 250m from the accessible entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors and permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • Visitors must obtain a 3-hour parking permit using the touchscreen in reception.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located Latimer Road.
    • The Blue Badge bays have faded markings.

Access To (Accessible Entrance)

  • The accessible entrance is located at the front of the building on Latimer Road.
  • The distance from Blue Badge Parking is 15m.
  • The most accessible route has a very easy slope, bollards, narrow walkways and a steep ramp or slope.

Entrance (Accessible)

  • This entrance is located in the middle of the building on Latimer Road.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 2 steps with a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is an intercom at a height of 115cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 132cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.

Reception

  • The reception is located directly beyond the accessible and reception entrances.
  • The distance from the accessible entrance is 4m.
  • The most accessible route to reception has automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 124cm.
  • There is not a lowered section at the desk.
  • The reception has a television.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 115cm to 131cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.
  • There are security barriers which open automatically.

Getting Around (Ground Floor)

  • There is step-free level access throughout the majority of walkways.
  • The following areas have step-free access via ramps or slopes: The gym (from reception) and the studio.
  • Access throughout may include manual doors and automatic doors.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the use of large glazed walls.

Changing Room with Adaptations (Swim - Right Hand Transfer)

  • Access View
    • The changing room surveyed is located on the ground floor, along the corridor from reception on the left.
    • The distance from the accessible entrance is 15m.
    • The most accessible route to the changing room has manual doors and step-free level access.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a wheel-in shower, a toilet and a wash basin.
    • The dimensions of the changing room are 208cm (width) x 249cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it.
    • The lateral transfer space is 140cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 89cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The changing room has a waste bin , a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 45cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and a dropdown rail for the shower.
    • The shower grab rails have a low visual contrast.
    • The shower dropdown rail has a low visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is an additional door to exit poolside which opens away from you with a width of 84cm.

Standard Changing Room (Swim)

  • The changing room surveyed is located along the corridor from reception on the left.
  • The distance from accessible entrance is 10m.
  • The most accessible route to the changing room has manual doors and step-free level access.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 79cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a dry seat for changing, a toilet, a locker, a wash basin and a baby change table.
  • The wash basin has a lever mixer tap.
  • The toilet seat has a low visual contrast.
  • Additional features include a mirror and coat hooks.
  • The hand dryer has a high visual contrast.
  • The changing room has a waste bin.
  • The height of the baby change facility when in use is 72cm.
  • There is a fixed height shower head.
  • The shower controls are lever.
  • There is no shower seat.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Pool (Main)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • Seating available around the pool includes: benches.
  • The chairs are fixed.
  • There is an emergency alarm at poolside.
  • Lighting levels were low at the time of the survey.
  • Access into the water is via a ladder.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: pool pod.

Pool (Teaching)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • There is an emergency alarm at poolside.
  • Lighting levels were even at the time of the survey.
  • Access into the water is via steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are unmarked.
  • The pool is staffed at all times.

Changing Room with Adaptations (Gym - Right Hand Transfer)

  • Access View
    • The changing room surveyed is located along the corridor to the left of the lift, directly ahead at the far end of the gym.
    • The distance from the accessible entrance is 35m.
    • The most accessible route to the changing room has a steep ramp or slope.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 79cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a wash basin, a toilet and a wheel-in shower.
    • The dimensions of the changing room are 310cm (width) x 335cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it, however it is obstructed.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is no shower seat.
    • The shower controls are lever mixer.
    • There are grab rails and a dropdown rail for the shower.
    • The shower grab rails have a medium visual contrast.
    • The shower dropdown rail has a medium visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Gym

  • The gym is located along the corridor to the left from reception.
  • There is step-free access via ramp into the gym.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The width of the opening is 153cm.
  • There are no doors into the gym.
  • There is step-free level access throughout.
  • The following areas have stepped access: the stretching area on the first floor.
  • Access throughout may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed at specific times.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located in reception, to the right of the accessible entrance.
  • The distance from the accessible entrance is 5m.
  • The most accessible route to the lift has automatic doors and step-free level access.
  • The ground and first floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, a high visual contrast and Braille markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 98cm (width) x 142cm (depth).
  • The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: an audible announcer and a visual floor indicator.
  • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located in reception, to the right of the accessible entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.

Getting Around (First Floor)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: cycle studio.
  • The following areas have stepped access: all of the first floor (via 3 steps) with the exception of the spa.
  • Access throughout may include manual doors and narrow walkways.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Standard Changing Room (Dry)

  • The changing room surveyed is located on the first floor along the corridor to the left.
  • The distance from the lift is 30m.
  • The most accessible route to the changing room has manual doors and a lift.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 76cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a locker, a toilet, a wash basin and a dry seat for changing.
  • The wash basin has a push tap.
  • The toilet seat has a low visual contrast.
  • Additional features include a mirror and coat hooks.
  • The towel dispenser has a low visual contrast.
  • The hand dryer has a high visual contrast.
  • The changing room has a waste bin.
  • There is a fixed height shower head.
  • The shower controls are lever.
  • There is no shower seat.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

Reception (Spa)

  • The reception is located on the first floor opposite the lift.
  • The distance from the lift is 2m.
  • There is step-free level access via lift to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has glazed screens and windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were low at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.

Spa Facilities (Spa)

  • The spa is located on the first floor, directly ahead as you exit the lift.
  • Facilities available include; a hot tub, a sauna, treatment rooms and a steam room.
  • Sauna View
    • The sauna surveyed is located along the corridor to the left of reception.
    • The most accessible route to the sauna has a step.
    • There is step-free level access into the sauna.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
    • There is a push button emergency alarm.
  • Steam Room View
    • The steam room surveyed is located along the corridor to the left of reception.
    • The most accessible route to the steam room has a step.
    • There is step-free level access into the steam room.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
    • There is a push button emergency alarm.
    • There is a hydro tub with 3 steps up and no handrail, and a handrail on the right to enter the water.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor by the standard changing rooms and in the gym.
    • All toilets with adaptations have a right hand transfer space.
    • The male and female toilet facilities are located along the corridor to the right of reception. .
    • The male and female toilet facilities are located in the swim changing rooms on the ground floor..
    • The male and female toilet facilities are located in the dry changing rooms on the first floor..
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located on the ground and first floors.
    • Parent and baby changing facilities are located in the standard changing rooms on the ground floor.

Standard Toilet Facilities

  • The male standard toilet facilities were surveyed.
  • The toilets are located in reception, to the right of the accessible entrance.
  • The distance from the accessible entrance is 10m.
  • The most accessible route has manual doors and step-free level access.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 90cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a push tap.
  • Lighting levels vary due to the use of large glazed walls.