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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located to the side and rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and automatic doors.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the main entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.

Access To (Main Entrance)

  • The distance from the nearest blue badge space is 15m.
  • The most accessible route has bollards, doors permanently held open, step-free level access and automatic doors.

Entrance (Main)

  • This entrance is located at the side of the venue.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 220cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 144cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the left of the main entrance.
  • The distance from the main entrance is 8m.
  • The most accessible route to reception has bollards, doors permanently held open and automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 99cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • The height of the touchscreen display ranges from 115cm to 130cm from the floor.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • There are security barriers with a wider opening which open automatically.

Getting Around (Ground Floor)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open and manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests, sofas and benches.
  • Lighting levels vary due to the use of large glazed walls.
  • The ground floor has the following facilities: swim changing rooms, swimming pools, toilets and sports hall.

Standard Changing Room (Ground Floor - Swim Changing Rooms)

  • The changing room surveyed is located to the right of the reception desk.
  • The distance from the main entrance is 20m.
  • The most accessible route to the changing room has step-free level access, automatic doors and manual doors.
  • There is step-free level access into the changing room.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 90cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a wheel-in shower, a toilet, a locker and a dry seat for changing.
  • The wash basin has a sensor tap.
  • The toilet seat has a low visual contrast.
  • Additional features include a mirror and an emergency alarm.
  • The hand dryer has a medium visual contrast.
  • There is a fixed height shower head.
  • The shower controls are sensor.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Ground Floor - Right Hand Transfer)

  • Access View
    • The changing room surveyed is located at the far end of the standard changing rooms on the right.
    • The distance from the main entrance is 35m.
    • The most accessible route to the changing room has step-free level access and manual doors.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 100cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a wheel-in shower, a changing table/bench, a locker at a suitable height for a wheelchair user, a wash basin, a toilet, a dry seat for changing and a ceiling tracking hoist which accesses all areas.
    • The dimensions of the changing room are 239cm (width) x 345cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 149cm and 149cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 46cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located to the left of the reception desk .
    • The distance from the main entrance is 10m.
    • The most accessible route to the toilet has step-free level access, automatic doors and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 98cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 203cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 133cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 68cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Pool (Main)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • Some flooring is shiny.
  • There is an emergency alarm at poolside.
  • Lighting levels vary due to the use of large glazed walls.
  • Access into the water is via a ramp or steps.
  • The ramp has handrails on both sides.
  • There are 7 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool is staffed at all times.
  • The following adaptations are available for disabled people: submersible wheelchair.

Pool (Leisure)

  • This is an indoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • Some flooring is shiny.
  • There is an emergency alarm at poolside.
  • Lighting levels vary due to the use of large glazed walls.
  • Access into the water is via a ladder or steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool is staffed at all times.

Lift

  • The lift surveyed is located directly ahead as you enter the venue, to the left of the stairs.
  • The distance from the main entrance is 15m.
  • The most accessible route to the lift has step-free level access and automatic doors.
  • The ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 99cm.
  • The internal dimensions of the lift are 110cm (width) x 210cm (depth).
  • The internal lift control buttons have tactile markings, a high visual contrast and Braille markings.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, an audible announcer and a visual floor indicator.
  • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located directly ahead as you enter the venue.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have faded markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Getting Around (First Floor)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.
  • The first floor has the following facilities: dry changing rooms, gym, studio and sports hall viewing.

Standard Changing Room (Dry Changing Rooms)

  • The changing room surveyed is located on the first floor along the corridor opposite the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
  • The wash basin has a sensor tap.
  • The toilet seat has a low visual contrast.
  • Additional features include a mirror, coat hooks and an emergency alarm.
  • The hand dryer has a medium visual contrast.
  • The changing room has a waste bin.
  • There is a fixed height shower head.
  • The shower controls are sensor.
  • There is a flip-down shower seat.
  • There are grab rails and a dropdown rail for the shower.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

Gym

  • The gym is located on the first floor to the left as you exit the lift.
  • There is step-free level access via lift into the gym.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 160cm.
  • There is step-free level access throughout, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed at specific times.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Changing Room with Adaptations (First Floor - Left Hand Transfer)

  • Access View
    • The changing room surveyed is located opposite the lift.
    • The distance from the lift is 3m.
    • The most accessible route to the changing room has step-free level access, a lift and manual doors.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 99cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a wheel-in shower and a toilet.
    • The dimensions of the changing room are 240cm (width) x 280cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 117cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 86cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a sanitary bin.
    • There are no coat hooks.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 41cm from the floor.
    • The shower controls are lever mixer.
    • There are dropdown rails for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the ground and first floors.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the standard changing and toilets on the ground and first floors.
    • The male and female toilet facilities are located in the changing rooms on the ground floor.
    • The male and female toilet facilities are located in the changing rooms on the first floor.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located on the ground and first floors.
    • Standard changing facilities are located in the changing rooms on the ground and first floors.
    • Parent and baby changing facilities are located in the changing rooms on the first floor.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located in the changing rooms on the ground and first floors.
    • Standard shower facilities are located in the changing rooms on the ground and first floors.

Exit

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic gate at this exit.
  • The door opens away from you.
  • The width of the opening is 100cm.
  • The door has a high visual contrast.
  • There is a second single automatic gate.
  • The second door opens away from you.
  • There is a push pad or push button to exit at a height of 106cm.
  • The width of the opening is 100cm.
  • The second door has a high visual contrast.
  • There is step-free level access as you exit.