Access Guide
Overview
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About
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- Facilities available in the venue include: gym, sports hall, studio and swimming pool.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest step-free train station is Horley.
- View information on getting here (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground and first can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Additional equipment which can be borrowed or hired includes: The manual wheelchair can be borrowed to travel from the changing room with adaptations to poolside.
- View more information on borrowing or hiring equipment (opens new tab).
- Documents are available in the following formats: large print and Braille (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located to the side and rear of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 15m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and automatic doors.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the left of the main entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Access To (Main Entrance)
- The distance from the nearest blue badge space is 15m.
- The most accessible route has bollards, doors permanently held open, step-free level access and automatic doors.
Entrance (Main)
- This entrance is located at the side of the venue.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 220cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 144cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left of the main entrance.
- The distance from the main entrance is 8m.
- The most accessible route to reception has bollards, doors permanently held open and automatic doors.
- There is step-free level access to reception.
- The height of the reception desk is 99cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The height of the touchscreen display ranges from 115cm to 130cm from the floor.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- There are security barriers with a wider opening which open automatically.
Getting Around (Ground Floor)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open and manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests, sofas and benches.
- Lighting levels vary due to the use of large glazed walls.
- The ground floor has the following facilities: swim changing rooms, swimming pools, toilets and sports hall.
Standard Changing Room (Ground Floor - Swim Changing Rooms)
- The changing room surveyed is located to the right of the reception desk.
- The distance from the main entrance is 20m.
- The most accessible route to the changing room has step-free level access, automatic doors and manual doors.
- There is step-free level access into the changing room.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 90cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a wheel-in shower, a toilet, a locker and a dry seat for changing.
- The wash basin has a sensor tap.
- The toilet seat has a low visual contrast.
- Additional features include a mirror and an emergency alarm.
- The hand dryer has a medium visual contrast.
- There is a fixed height shower head.
- The shower controls are sensor.
- There is no shower seat.
- There is a grab rail for the shower.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Changing Room with Adaptations (Ground Floor - Right Hand Transfer)
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Access
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- The changing room surveyed is located at the far end of the standard changing rooms on the right.
- The distance from the main entrance is 35m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 100cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a chair/stool, a wheel-in shower, a changing table/bench, a locker at a suitable height for a wheelchair user, a wash basin, a toilet, a dry seat for changing and a ceiling tracking hoist which accesses all areas.
- The dimensions of the changing room are 239cm (width) x 345cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right of the toilet as you look at it.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 149cm and 149cm from the floor.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- The shower controls are lever mixer.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Access
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- The toilet surveyed is located to the left of the reception desk .
- The distance from the main entrance is 10m.
- The most accessible route to the toilet has step-free level access, automatic doors and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 98cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 203cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 133cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 68cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Pool (Main)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Some flooring is shiny.
- There is an emergency alarm at poolside.
- Lighting levels vary due to the use of large glazed walls.
- Access into the water is via a ramp or steps.
- The ramp has handrails on both sides.
- There are 7 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
- The following adaptations are available for disabled people: submersible wheelchair.
Pool (Leisure)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Some flooring is shiny.
- There is an emergency alarm at poolside.
- Lighting levels vary due to the use of large glazed walls.
- Access into the water is via a ladder or steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of the steps throughout its length.
- The steps are clearly marked.
- The pool is staffed at all times.
Lift
- The lift surveyed is located directly ahead as you enter the venue, to the left of the stairs.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has step-free level access and automatic doors.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 99cm.
- The internal dimensions of the lift are 110cm (width) x 210cm (depth).
- The internal lift control buttons have tactile markings, a high visual contrast and Braille markings.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, an audible announcer and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located directly ahead as you enter the venue.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have faded markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Getting Around (First Floor)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- The first floor has the following facilities: dry changing rooms, gym, studio and sports hall viewing.
Standard Changing Room (Dry Changing Rooms)
- The changing room surveyed is located on the first floor along the corridor opposite the lift.
- The distance from the lift is 10m.
- The most accessible route to the changing room has step-free level access and manual doors.
- There is step-free level access into the changing room.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- Facilities in the changing room include: a toilet, a wash basin, a wheel-in shower and a dry seat for changing.
- The wash basin has a sensor tap.
- The toilet seat has a low visual contrast.
- Additional features include a mirror, coat hooks and an emergency alarm.
- The hand dryer has a medium visual contrast.
- The changing room has a waste bin.
- There is a fixed height shower head.
- The shower controls are sensor.
- There is a flip-down shower seat.
- There are grab rails and a dropdown rail for the shower.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Gym
- The gym is located on the first floor to the left as you exit the lift.
- There is step-free level access via lift into the gym.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 160cm.
- There is step-free level access throughout, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed at specific times.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Changing Room with Adaptations (First Floor - Left Hand Transfer)
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Access
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- The changing room surveyed is located opposite the lift.
- The distance from the lift is 3m.
- The most accessible route to the changing room has step-free level access, a lift and manual doors.
- There is step-free level access into the changing room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 99cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a wheel-in shower and a toilet.
- The dimensions of the changing room are 240cm (width) x 280cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left of the toilet as you look at it.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 117cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a sanitary bin.
- There are no coat hooks.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 41cm from the floor.
- The shower controls are lever mixer.
- There are dropdown rails for the shower.
- The shower grab rail has a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floors.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the standard changing and toilets on the ground and first floors.
- The male and female toilet facilities are located in the changing rooms on the ground floor.
- The male and female toilet facilities are located in the changing rooms on the first floor.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located on the ground and first floors.
- Standard changing facilities are located in the changing rooms on the ground and first floors.
- Parent and baby changing facilities are located in the changing rooms on the first floor.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located in the changing rooms on the ground and first floors.
- Standard shower facilities are located in the changing rooms on the ground and first floors.
Exit
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There is a single automatic gate at this exit.
- The door opens away from you.
- The width of the opening is 100cm.
- The door has a high visual contrast.
- There is a second single automatic gate.
- The second door opens away from you.
- There is a push pad or push button to exit at a height of 106cm.
- The width of the opening is 100cm.
- The second door has a high visual contrast.
- There is step-free level access as you exit.
