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Dunston Leisure Centre

6 Dunston Bank, Dunston, Gateshead, NE11 9PY

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Access Guide

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Overview

  • About View
    • Dunston Leisure Centre in Gateshead is a community-focused fitness facility managed by Better.
    • Services available in the venue include: a 25-metre swimming pool and a smaller pool, a modern gym with cardio and resistance equipment, a health suite with a sauna and steam room, a Changing Places facility, baby changing and adapted changing rooms for families, multi purpose event space and spin room.
  • Parking and Public Transport View
    • The venue has its own car park, with Blue Badge parking available.
    • There is a drop-off point.
    • The nearest train station is Dunston.
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
    • There is a platform lift to access the Multi Purpose facilities.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a shower chair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability, Equality and Inclusion Training, First Aid, Dementia and Autism Awareness Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • The toilets with adaptations are located in the male and female ground floor changing areas, on the first and second floor, in the pool changing area and near the multi-purpose area.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the male and female toilet facilities in the pool changing area.
    • Gender neutral step-free standard toilet facilities are located on the second floor.
    • Female and male step-free standard toilet facilities are located on the ground floor, in the changing areas and in the pool changing area.
  • Changing Places Facilities View
    • Changing Places facilities are located in the pool changing area.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the ground floor changing areas and the pool changing area.
    • Standard changing facilities are located in the ground floor changing areas and the pool changing area.
    • Parent and baby changing facilities are located the pool changing area and the toilet with adaptations near the multi purpose area.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located near the main pool.
    • The standalone shower with adaptations near the main pool was out of service at the time of survey.

Parking

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 20m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance

  • This entrance is located opposite the car park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 158cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.

Reception

  • Location View
    • The reception is located immediately ahead, after entering.
    • The distance from the entrance is 3m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 99cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 83cm.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area which varies depending on the time of day.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There are security barriers which open automatically.
    • There is a turnstile and gate to access the facilities.
    • This area is always staffed when the facilities are open.

Facilities - Turnstile and Access Gate

  • Turnstile View
    • This turnstile is located to the left of the reception.
    • The turnstiles are clearly signed.
    • The entrance turnstile was surveyed.
    • Assistance is available at the turnstiles.
    • There is step-free level access at the turnstile.
    • There is a fixed ticket reader.
    • The fixed ticket reader height is 102cm from the floor.
    • The width of the turnstile opening is 48cm.
    • The turnstile surveyed can be overcome by using the access gate.
    • Guests scan their mobile access code to enter.
    • A staff member can assist guests and open the gate if required.
    • The gate has an opening width of 90cm.

Changing Area - Ground Floor

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located around to the left, after entering, via the turnstile or access gate.
    • The distance from the reception is 20m.
    • The most accessible route to the changing area has a very easy slope.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: changing cubicles, a changing facility with adaptations, toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • There are baby changers in the pool changing rooms.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are push.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.
    • The female changing area is located on the same corridor.
    • The female changing area has similar facilities inside including; a toilet with adaptations, ambulant shower cubicle and a wider shower cubicle.

Toilet with Adaptations (Ground Floor Changing Area)

  • Location View
    • The toilet surveyed is located inside the male, ground floor changing area.
    • The distance from the entrance to the changing area is 4m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 75cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is a similar toilet with adaptation in the female changing area.

Lift

  • The lift surveyed is located around to the left, after entering.
  • The distance from the reception is 12m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground, first and second floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 110cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: an audible announcer and an intercom hearing assistance system.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located around to the left, after entering.
  • The ground, first and second floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

First Floor Seating Area

  • Location and Access View
    • This area is located at the top of the stairs on the first floor, outside of the lift.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Seating Area View
    • There is step-free level access throughout the seating area, this may include the use of a lift.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor, opposite the lift.
    • The distance from the lift is 4m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 260cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • The soap dispenser is 102cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • There is a similar toilet on the second floor, above this one.

Gym (First Floor)

  • The gym is located on the first floor.
  • There is step-free level access into the gym.
  • There is an entry system at a height of 120cm.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 84cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed when open.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Pool Changing Area

  • Changing Area View
    • The shared changing area was surveyed.
    • The changing area surveyed is located near the pools.
    • The distance from the lift is 20m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 112cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: changing cubicles, a Changing Places facility, a changing facility with adaptations, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 92cm.
    • Lighting levels were even at the time of the survey.
    • There are 2 family changing rooms with adaptations, group changing rooms and separate male and female toilet facilities.
    • There are several widened changing cubicles.
    • There is a standalone accessible shower with toilet that was out of use at the time of survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are available.
    • Ambulant cubicles do not have vertical grab rails.
    • There are horizontal grab rails on both sides.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are push.
    • There is no shower seat, but one can be requested in advance.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Changing Places (Pool Changing Area)

  • Location and Access View
    • The Changing Places facility surveyed is located in the pool changing area.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the lift is 30m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • A key is required for access to this facility.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a medium colour contrast.
    • The dimensions of the facility are 310cm (width) x 335cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • The lateral transfer space on the left is 185cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 88cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the left transfer side.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 102cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses the changing bench and the toilet.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is not available.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Family Changing Room with Adaptations

  • Location and Access View
    • The changing room surveyed is located in the pool changing area.
    • The distance from the lift is 40m.
    • The most accessible route to the changing room has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the changing room.
    • There is Braille and pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a dry seat for changing , a dry seat for changing with a grab rail/dropdown rail and a baby changing table.
    • The dimensions of the changing room are 210cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 170cm from the floor.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Pools

  • Pool 1 View
    • The pools are accessed directly from the pool changing area.
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • The flooring is shiny.
    • Seating available around the pool includes: benches, tiered seating and a seated viewing balcony (with step-free access, via lift).
    • Some seating is fixed.
    • There is an emergency alarm poolside.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • Lighting effects are sometimes in operation at this pool.
    • The pool has step-free access via hoist only.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The step is unmarked.
    • The following adaptations are available for disabled people: a hydraulic hoist.
    • The pool is staffed at all times.
  • Pool 2 View
    • This is an indoor pool.
    • There is step-free level access throughout this area, this may include the use of a lift.
    • Access around the pool area may include narrow walkways.
    • The flooring is shiny and patterned.
    • Seating available around the pool includes: chairs without armrests.
    • Seating is fixed.
    • There is an emergency alarm poolside.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • Lighting effects are sometimes in operation at this pool.
    • The pool has step-free access via hoist only.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The following adaptations are available for disabled people: a manual hoist.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.
    • Pool 2 is more family oriented.

Sauna and Steam Room Spa

  • About View
    • The spa is located next to the main pool.
    • Facilities available include; a sauna and a steam room.
    • There are no toilet facilities.
    • The spa has 1 floor.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Seating available in the building includes: chairs with armrests.
    • Lighting levels were even at the time of the survey.
  • Sauna View
    • The sauna is located next to the main pool.
    • The most accessible route to the sauna has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a medium colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located next to the main pool.
    • The most accessible route to the steam room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a medium colour contrast.
    • There is no emergency alarm.
    • This area is shared.
    • There are showers in this area.
    • There is a shower with adaptations in this area with a flip down seat.
    • The flip down seat has a height of 52cm.
    • There are multiple grab rails.
    • The entrance door into the spa leads from the main pool area.
    • The single door has an entrance width of 86cm.
    • There is a keypad to access this room at a height of 125cm.

Main Pool Viewing Area - Second Floor

  • Location and Access View
    • This area is located on the second floor.
    • The most accessible route has a lift.
    • There is a manual door along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 105cm.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • There is background noise in this area.

Studio 1 - Second Floor

  • The room is located on the second floor.
  • The distance from the lift is 15m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is Braille and written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 83cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Studio 2 - Second Floor

  • The room is located on the second floor.
  • The distance from the lift is 15m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is Braille and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 111cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.

Access To Multi Purpose Facilities

  • The Multi Purpose Area is located where the former squash courts were. It is to the right side of the venue.
  • The most accessible route has step-free access via a very easy slope.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is Braille and written text signage on or near the entrance.
  • There is step-free level access to enter.
  • There is a buzzer at a height of 115cm.
  • There is a single manual door.
  • The door opens towards you.
  • The door is easy to open.
  • The width of the opening is 104cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • Reception will open the door when the buzzer is used.
  • There is a button to release the door to exit.
  • The button to release the door is at a height of 114cm.

Enclosed Platform Lift

  • The lift surveyed is located to the left side, after entering.
  • The distance from the entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This lift is an enclosed platform lift.
  • Enclosed Platform Lift View
    • The upper level can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 95cm (width) x 135cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Spin Room

  • The room is located on the left side of the corridor.
  • The distance from the lift is 3m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free access via a ramp into the room.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There is a key pad at a height of 150cm.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Multi Purpose Activity Room

  • The room is located on the left side of the corridor, beyond the spin room.
  • The distance from the lift is 10m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a key pad at a height of 150cm.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • The layout of this room may change depending on the activity or event.
  • There is a second door that can be used to access this room.

Toilet with Adaptations (Multi Purpose Facilities - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located near the Multi Purpose facilities.
    • The distance from the lift is 16m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 233cm (width) x 241cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 168cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 100cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.