Skip to main content
The new name for DisabledGo

Access Guide

Show Easy Read

Overview

  • About View
    • Heworth Leisure Centre is a modern facility in Gateshead featuring a refurbished gym with Technogym equipment, swimming pools, and a variety of fitness studios.
    • Facilities available in the venue include: Standard, Blue Badge and parent and child parking, Changing Places facility, accessible changing and shower facilities, multi purpose event room, sauna and steam room.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • Doors are held open along circulation routes.
    • The first floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a shower chair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability, Equality and Inclusion Training, First Aid, Dementia and Autism Awareness Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 7 toilets with adaptations.
    • The toilets with adaptations are located on the entrance corridor, in the pool changing area and on the first floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • One of the toilets with adaptations has a wheel-in shower.
    • Female and male step-free standard toilet facilities are located in the dry side changing area.
  • Changing Places Facilities View
    • Changing Places facilities are located to the left, after entering the pool changing area.
  • Changing Facilities View
    • Standard changing facilities are located in the dry side changing area and pool changing area.
    • Parent and baby changing facilities are located in the family changing cubicles in the pool changing area.
  • Washroom and Shower Facilities View
    • The washroom facilities with adaptations are located in the dry side changing area and pool changing area.
    • Standard washroom facilities are located in the dry side changing area and pool changing area.
    • Shower facilities with adaptations are located in the dry side changing area and pool changing area.
    • Standard shower facilities are located in the dry side changing area and pool changing area.

Parking

  • Car Park View
    • The car park is located around 3 sides of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 450cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 6m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There are automatic doors along the most accessible route.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • There is parent and child parking opposite the entrance.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 2 electric vehicle charging points.
    • The nozzle holster is at a suitable height for a wheelchair user.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located to the side of the venue.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.

Reception

  • Location View
    • The reception is located immediately ahead, after entering.
    • The distance from the entrance is 4m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 96cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 81cm.
    • There is not a hearing assistance system.
    • The height of the touchscreen display ranges from 110cm to 125cm from the floor.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: high stools.
    • Seating is fixed.
    • Furniture available in this area includes: desks.
    • The tables are fixed.
    • There are security barriers which are operated by key card.
    • There are turnstiles to enter the venue facilities.

Facility Access Point and Turnstiles

  • Turnstile View
    • This turnstile is located to the left of the reception.
    • The turnstiles are clearly signed.
    • The Facility Access Point was surveyed.
    • Assistance is available at the turnstiles.
    • There is step-free level access at the turnstile.
    • There is a fixed ticket reader.
    • The fixed ticket reader height is 100cm from the floor.
    • The width of the turnstile opening is 50cm.
    • The turnstile surveyed can be overcome by using the gate next to the turnstile.
    • The access gate opening width is 95cm.

Pool Viewing Area

  • Location and Access View
    • This area is located to the left, after reception.
    • The most accessible route has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the ground floor corridor, leading to the dry side changing area and pool changing area.
    • The distance from the reception is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 135cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Changing Area (Ground Floor - Dry Side)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located on the ground floor corridor, leading to the pool changing area.
    • The distance from the reception is 15m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: toilets, showers and a changing bench.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are push.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.

Pool Changing Area

  • Changing Area View
    • The shared changing area was surveyed.
    • The changing area surveyed is located ahead, along the entrance corridor.
    • The distance from the reception is 18m.
    • The most accessible route to the changing area has step-free level access.
    • There is an automatic door along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single automatic door.
    • The door opens towards you.
    • The width of the opening is 105cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: changing cubicles, a Changing Places facility, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 100cm.
    • Lighting levels were even at the time of the survey.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are push.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.

Changing Places (Pool Changing Area)

  • Location and Access View
    • The Changing Places facility surveyed is located within the pool changing area, to the right after entering.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the reception is 19m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is an automatic door along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 300cm (width) x 340cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • The lateral transfer space on the left is 96cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 155cm (from the side of the toilet pan).
    • There is an elbow pad flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses the changing bench and the toilet.
  • Shower Details View
    • There is a detachable shower head.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.
    • The toilet is a Closeomat with an elbow flush on both sides.

Toilet with Adaptations (Pool Changing Area - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located within the pool changing area, around to the left after entering.
    • The distance from the changing area entrance is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 280cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Pool Changing Area - Left Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located within the pool changing area, around to the left after entering.
    • The distance from the changing area entrance is 25m.
    • The most accessible route to the changing room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is Braille and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wheel-in shower.
    • Changing facilities available in the changing room include: a dry seat for changing with a grab rail/dropdown rail and a locker at a suitable height for a wheelchair user.
    • The dimensions of the changing room are 240cm (width) x 225cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • There is a wheel in shower in the changing room.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Pools

  • Pool 1 View
    • Access to the pools is directly from the Pool Changing Area.
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • The flooring is shiny.
    • There is an emergency alarm poolside.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via a ladder.
    • The following adaptations are available for disabled people: a manual hoist and a wet side chair.
    • The pool is staffed at all times.
  • Pool 2 View
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • The flooring is shiny.
    • There is an emergency alarm poolside.
    • Lighting levels were even at the time of the survey.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via 4 steps or a ladder.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The following adaptations are available for disabled people: a manual hoist and a wet side chair.
    • The pool is staffed at all times.
    • Additional facilities include: a children's pool.
    • The children's pool is shallow with bubbles and spray feature.

Lift

  • The lift surveyed is located to the right side of the entrance corridor.
  • The distance from the reception is 12m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground and first floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 110cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to the right side of the entrance corridor.
  • The ground and first floor can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Gym

  • The gym is located on the first floor, opposite the lift.
  • There is step-free level access into the gym.
  • There are double manual doors.
  • The doors open towards you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 82cm.
  • The doors have a high colour contrast.
  • The entry system is not currently in use for the gym.
  • There is step-free level access throughout.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed when open.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Spin Studio

  • The room is located on the first floor.
  • The distance from the lift is 11m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the time of day.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Studio

  • The room is located on the first floor.
  • The distance from the lift is 13m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 82cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is not a hearing assistance system.
  • There is background noise in this room which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • There is a second, fire escape door in this room.
  • It has an opening width of 86cm and leads into the rear refuge area.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor, in the corridor, opposite the studio.
    • The distance from the lift is 14m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 215cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 105cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 134cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is an additional toilet with adaptations, with a similar layout, next door to this one.