You are on Overview. Skip to the next section.

Overview

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• About View
  • West Reservoir Centre in Woodberry Down is a centre for open water swimming and water sports.
  • Services and facilities available in the venue include: open water swimming, training centre for sailing and kayaking, yoga classes on and off the water, changing facilities, meeting rooms, function room, and café.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Harringay Green Lanes.
  • This station has step-free access.
  • The nearest underground station is Manor House.
  • This underground station does not have step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a slight ramp at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes or ramps: external open water swimming and water sports areas.
  • There is a manual door along one of the circulation routes.
  • Access throughout may include pillars.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located behind the reception desk as you enter, within the Changing Village and on the left along the West Wing corridor.
  • The transfer space varies between toilets with adaptations.
  • Shared step-free standard toilet facilities are located behind the reception desk as you enter and within the Changing Village.
  • Female and male step-free standard toilet facilities are located within the male and female changing area in the West Wing.
• Changing Facilities View
  • Standard changing facilities are located along the West Wing corridor on the left.
  • The Changing Village is located at the end of the East Wing corridor with outdoor fair weather changing facilities ahead after exiting the Changing Village.
  • Parent and baby changing facilities are located within the toilet with adaptations behind the reception desk.
• Washroom and Shower Facilities View
  • Shower facilities with adaptations are located within the Changing Village and within the toilet with adaptations along the West Wing corridor.
  • Standard shower facilities are located within all changing areas.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 440cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 140cm.
  • The nearest designated bay is 5m from the entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the venue.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There is a handrail on the left going up.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 182cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 140cm.
• The doors have a low colour contrast.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout the majority of walkways.
  • The following areas have step-free access via slopes or ramps: outside open water swimming and water sports areas.
• Circulation View
  • There is a manual door along one of the circulation routes.
  • Access throughout may include pillars.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the use of large glazed walls.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located on the right after entering the venue.
  • The distance from the main entrance is 2m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 111cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • There are security barriers which open automatically.
  • The security gates are opened via a QR code and have a width of 90cm.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located behind the reception desk.
  • The distance from the entrance is 7m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 97cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 249cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 87cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 104cm from the floor.
  • The wash basin has lever taps.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Function Room. Skip to the next section.

Function Room

• The room is located immediately after entering.
• The distance from the main entrance is 1m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access into the room.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Meeting Room. Skip to the next section.

Meeting Room

• The room is located on the left along the corridor of the East Wing.
• The distance from the entrance is 12m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 90cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Changing Area (Changing Village). Skip to the next section.

Changing Area (Changing Village)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area surveyed is located to the right after entering the venue, at the end of the East Wing corridor.
  • The distance from the main entrance is 14m.
  • The most accessible route to the changing area has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the changing area.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 100cm.
  • The door opens towards you.
  • The width of the opening is 98cm.
  • The door has a low colour contrast.
  • Internally the door has a low colour contrast.
  • Facilities in this area include: changing cubicles, toilets, showers and lockers.
  • There are lockers at a suitable height for a wheelchair user.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • Ambulant toilet facilities are not available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.

You are on Shower with Adaptations. Skip to the next section.

Shower with Adaptations

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• Access View
  • The shower surveyed is located in the far left corner of the Changing Village.
  • The distance from the Changing Village entrance is 8m.
  • The most accessible route to the shower has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is not any signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are push.
  • There is a shower seat.
  • The shower seat is 47cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a high colour contrast.
  • There is a dropdown rail for the shower.
  • The dropdown rail for the shower has a low colour contrast.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has no disposal facilities.
  • There is one coat hook.
  • The coat hook is 133cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels vary due to the use of large glazed walls.

You are on Changing Area (Fair Weather). Skip to the next section.

Changing Area (Fair Weather)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area surveyed is located ahead as you exit the Changing Village.
  • The distance from the Changing Village is 6m.
  • The most accessible route to the changing area has a very easy slope.
  • There are no doors to open along the most accessible route.
  • There is step-free access via a very easy slope into the changing area.
  • There is an opening without doors.
  • The width of the opening is 174cm.
  • Facilities in this area include: changing cubicles, showers and lockers.
  • There are lockers at a suitable height for a wheelchair user.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • A similar female, fair weather changing area is located behind the male changing area.

You are on Access To (Open Water Swimming). Skip to the next section.

Access To (Open Water Swimming)

• Open water swimming is located to the left as you exit the Changing Village in the East Wing.
• The distance from the Changing Village is 15m.
• The most accessible route has step-free access via a ramp.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There are no handrails for the ramp.

You are on Equipment Room. Skip to the next section.

Equipment Room

• The room is located along the West Wing corridor, on the right.
• The distance from the main entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 76cm.
• The door has a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels vary due to the use of large glazed walls.
• There is a similar equipment room giving access to the West Wing water sports jetty next to this one.

You are on Access To (Water Sports). Skip to the next section.

Access To (Water Sports)

• The water sports area is located ahead after exiting the West Wing equipment room.
• The distance from the equipment room is 27m.
• The most accessible route has step-free access via a ramp.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There is a handrail on the left going down.

You are on Eating and Drinking (West Reservoir Café). Skip to the next section.

Eating and Drinking (West Reservoir Café)

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• Location and Access View
  • The West Reservoir Café is located on the east side of the venue, by the open swimming area.
  • The most accessible route has a very easy slope.
  • Doors are held open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 105cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located ahead after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 109cm.
  • There is not a lowered section at the counter.
  • The payment machine is moveable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • The seating area is both inside and outside.
  • The outdoor seating area is partially covered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.

You are on Exit. Skip to the next section.

Exit

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• The gate opens away from you.
• There is a push button to exit at a height of 118cm.
• The gate is easy to open.
• The width of the opening is 58cm.
• The gate has a medium colour contrast.

You are on Exit (Accessible). Skip to the next section.

Exit (Accessible)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• The gates open away from you.
• The gates require effort to open.
• One of the gates was locked at the time of the survey.
• The width of the opening is 150cm.
• The gates have a low colour contrast.
• A member of staff is required to unlock this exit.