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Day Patients

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The Day Patient Unit is located on level 2 of the main building.

Opening Times

  • Monday 07:30 - 19:30.
  • Tuesday 07:30 - 19:30.
  • Wednesday 07:30 - 19:30.
  • Thursday 07:30 - 19:30.
  • Friday 07:30 - 19:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking (Emergency Department Entrance - Car Park F)

  • Car Park View
    • The car park is located in front of the Emergency Department entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 370cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Emergency Department entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Emergency Department)

  • This entrance is located at the rear of the main hospital building, off Rue Rondel.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 149cm.
  • The bell is a night bell.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 132cm.
  • The second set of doors have a low visual contrast.
  • This entrance opens onto level 2 of the main hospital building.

Department / Service (Day Patients)

  • Location and Access View
    • Day Patients is located on level 2 of the main hospital building.
    • View information on opening times.
    • There is pictorial and written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 130cm.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 138cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables and height adjustable tables.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Day Patients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located ahead from the Day Patient department entrance and along the corridor to the right.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located ahead from the Day Patient department entrance and along the corridor to the right.

Reception (Day Patients)

  • The desk/counter is 3m (9.84252ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is a bell to attract attention.

Waiting Room / Area (Main)

  • There is a waiting room / area.
  • The waiting room / area is approximately 5m from the Day Patients department entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 78cm (2ft 6.71in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 50cm.
  • The tables do contrast visually with the floor.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by furniture in a restricted space.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Waiting Room / Area (Area 3)

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the Day Patients department entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 78cm (2ft 6.71in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • The tables do contrast visually with the floor.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by furniture in a restricted space.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Consultation Room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 68cm (2ft 2.77in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Medical Room (Bed Bay)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Area 1.
  • The room is located towards the end of the department corridor, on the right.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 130cm.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing rooms are located off the main waiting area.
  • The standard changing room is 10m (10yd 2ft) from the main entrance.
  • The standard changing room is 8m (8yd 2ft) from the reception desk.
  • There is level access to the standard changing rooms.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the Day Patient department entrance and along the corridor to the right.
    • The distance from the Day Patient department entrance is 25m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 228cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 64cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 118cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 161cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a vertical grab rail on the wall opposite the toilet.
    • The vertical grab rail has a low visual contrast.

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