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Frossard Ward and Neonatal Unit

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The Frossard Ward and Neonatal Unit are located on the level 3 of the Main Hospital Building.

Opening Times

  • The Frossard Ward and Neonatal Unit is open 24 hours for visiting.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located immediately outside the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
    • The nearest designated bay is 18m (19yd 2ft) from the main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the main building.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 106cm (3ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically (towards you).
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.
  • Comments View
    • This entrance gives access to level 1 of the main building.
    • Manual wheelchairs are available to transfer patients.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is 35m (38yd 10in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 148cm x 270cm (4ft 10in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Ward

  • Ward Information View
    • This is a/an Children's and Neonatal Unit ward.
    • This is a shared ward.
    • There is/are 1 bay(s) available.
    • There is/are 5 side room(s) available.
    • There is/are 9 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm (4ft 11in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 110cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives room for the ward.
    • The width of the door opening into the relatives room is over 75cm.
    • There is a clear turning space in the relatives room.
    • There is a/are chair(s) with armrests available within the relatives room.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are bright.
    • The width of the door opening into the ensuite is over 75cm.
    • There is a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is good.
    • The lighting levels in the ensuite are bright.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There is an accessible washroom with a bath for patients on the ward.
    • There are not accessible toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.

Washroom (Bath)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located at the rear of the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • The washroom is not for the sole use of disabled people.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 66cm (2ft 2in).
    • The dimensions of the washroom are 130cm x 180cm (4ft 3in x 5ft 11in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 70cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 100cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
    • The washroom surveyed does not have a ceiling tracking hoist.
  • Toilet Details View
    • The height of the toilet seat above floor level is 37cm (1ft 3in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm.
    • There is a flush, however it is not on the transfer side.
    • There is no dropdown rail.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The height of the toilet roll holder is 35cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • The height of the side of the bath from floor level is 54cm (1ft 9in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head height is fixed.
    • The height of the shower head is 90cm (2ft 11in).
    • There are wall-mounted grab rails available.
    • A bath hoist is not available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is poor.
    • The colour contrast between the bath wall-mounted grab rails and wall is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in different languages.
  • Water bowls for assistance dogs are available.
  • There is not a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.