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Outpatient and Fracture Clinics

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The Outpatients and Fracture Clinics are located at the rear of the main building and are accessed via the A&E entrance.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking (Emergency Department Entrance - Car Park F)

  • Car Park View
    • The car park is located in front of the Emergency Department entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 370cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the Emergency Department entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Emergency Department)

  • This entrance is located at the rear of the main hospital building, off Rue Rondel.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 149cm.
  • The bell is a night bell.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 132cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 132cm.
  • The second set of doors have a low visual contrast.
  • This entrance opens onto level 2 of the main hospital building.

Outside Access (Outpatients Entrance)

  • This information is for the entrance located off the A&E reception area.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 142cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are permanently held open.
    • The door opening is 142cm (4ft 8in) wide.

Reception

  • The desk is 5m (5yd 1ft) from the outpatients unit entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The type of flooring in walkways and corridors is laminate.
  • The lighting levels are varied.

Waiting Room / Area

  • The vending machine controls are within 120cm (4ft) from floor level.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is a television.
  • Vending machines are available.
  • There is not a children's play area.
  • There is not space for an assistance dog to rest.

Consultation / Treatment Room (Plaster Room)

  • The room surveyed was Plaster Room.
  • The consultation / treatment room is 12m (13yd 4in) from the outpatients entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • Double width.
  • The doors are permanently held open.
  • The door opening is 134cm (4ft 5in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are no chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are bright.

Consultation / Treatment Room (Consulting Room 4)

  • The room surveyed was Consulting Room 4.
  • The consultation / treatment room is 13m (14yd 8in) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • Double width.
  • The doors are permanently held open.
  • The door opening is 134cm (4ft 5in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are bright.

Consultation / Treatment Room (Consulting Room 3)

  • The room surveyed was Consulting Room 3.
  • The consultation / treatment room is 20m (21yd 2ft) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • Double width.
  • The doors are permanently held open.
  • The door opening is 134cm (4ft 5in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are bright.

Toilet with Adaptations (Female)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is located to the left as you enter.
    • This accessible toilet is approximately 12m (13yd 4in) from the unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • This is female toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 160cm x 198cm (5ft 3in x 6ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Toilet with Adaptations (Male)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • The accessible toilet is located to the left as you enter.
    • The accessible toilet is 12m (13yd 4in) from the unit entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • This is male toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door weight is light.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 105cm (3ft 5in) high.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Water bowls for assistance dogs are available.
  • There is not a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.