You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 37 bedrooms, a restaurant and a bar.

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• Comments View
  • The Duke of Normandie is a 3 Star hotel situated in the heart of St Peter Port, just 75 metres from the High Street.
  • There are 37 rooms in total with 8 on the ground floor and 29 on other floors.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Opening Times (Hotel). Skip to the next section.

Opening Times (Hotel)

• The venue is open 24hrs.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in the hotel courtyard.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the hotel entrance.
  • There is not a dropped kerb from the drop off point.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 75cm (2ft 6in) wide.

You are on Level Change (Hotel Entrance). Skip to the next section.

Level Change (Hotel Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 92cm (3ft).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located to the right as you face the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on the right going up.
• The ramp/slope does bypass the step(s).

You are on Outside Access (The Pickled Pig Gastro Pub & Lounge). Skip to the next section.

Outside Access (The Pickled Pig Gastro Pub & Lounge)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 77cm (2ft 6in) wide.

You are on Level Change (The Pickled Pig Gastro Pub & Lounge). Skip to the next section.

Level Change (The Pickled Pig Gastro Pub & Lounge)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The step(s) is / are shallow.
• The steps do not have handrails.

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• Comments View
  • The Pickled Pig Gastro Pub can be reached by level access from the hotel reception area.

You are on Reception. Skip to the next section.

Reception

• The desk is 2m (2yd 7in) from the hotel entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in The Pickled Pig Gastro Pub.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (The Pickled Pig Gastro Pub). Skip to the next section.

Eating and Drinking (The Pickled Pig Gastro Pub)

• The following information is for the restaurant/bar.
• Full table service is available.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 9m (9yd 2ft) from the Pickled Pig entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 3 Star.
  • There are 40 rooms in total.
  • There are 29 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is not level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The services / areas on the floors which are not accessible are rooms 10 to 30.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located in the Pickled Pig Gastro Pub.
  • The female toilets are 16m (17yd 1ft) from the the Pickled Pig entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located the Pickled Pig entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Comments View
  • There are also standard male & female toilets off the lounge with one shallow step leading to them.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.