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Farmhouse Hotel and Restaurant

Route Des Bas Courtils, St Saviour, Guernsey, GY7 9YF

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Access Guide

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Introduction

  • Services / facilities within the building include a 4* hotel, restaurant and function room.
  • Services / facilities within the grounds include a garden, patio and swimming pool.

Opening Times (Reception)

  • Monday 07:00 - 23:00.
  • Tuesday 07:00 - 23:00.
  • Wednesday 07:00 - 23:00.
  • Thursday 07:00 - 23:00.
  • Friday 07:00 - 23:00.
  • Saturday 07:00 - 23:00.
  • Sunday 07:00 - 23:00.

Opening Times (Restaurant)

  • Monday 08:00 - 21:30.
  • Tuesday 08:00 - 21:30.
  • Wednesday 08:00 - 21:30.
  • Thursday 08:00 - 21:30.
  • Friday 08:00 - 21:30.
  • Saturday 08:00 - 21:30.
  • Sunday 08:00 - 21:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located to the left of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Function Room Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.

Outside Access (Hotel Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm.
  • Ramp/Slope View
    • The ramp/slope is located in the first doorway and between the two sets of doors.
    • The gradient of the ramp/slope is steep.
    • The lighting levels at the ramp/slope are good.
  • Comments View
    • There is a card reader located on the wall to the right of the first set of doors.
    • The height of the card reader is 98cm.

Outside Access (Bar Entrance)

  • Entrance View
    • This information is for the entrance located at the right hand side of the building, leading into the bar.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 70cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 71cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in the first doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Main Reception)

  • The desk/counter is 15m (16yd 1ft) from the function room accessible entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are some small lips on flooring surface changes creating thresholds throughout the ground floor as shown in photographs 5 and 6.

Eating and Drinking (Hotel Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, to the left at the end of the corridor ahead as you enter via the function room accessible entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 13m (14yd 8in) from the function room accessible entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The main seating area is accessed by 1 shallow step.
    • There is a seating area with level access just before the main seating area, as shown in photographs 1 and 2.

Eating and Drinking (Bar)

  • The following information is for the bar.
  • The bar is located on the ground floor, to the centre right of the building as you enter via the function room accessible entrance.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the function room accessible entrance.
  • The distance between the floor and the lowest table is 35cm (1ft 2in).
  • The distance between the floor and the highest table is 95cm (3ft 1in).
  • The standard height for tables is 67cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Function Room and Function Room Bar)

  • The following information is for the bar.
  • The bar is located ahead as you enter via the function room accessible entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the function room accessible entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Comments View
    • At the time of the survey the function room was undergoing refurbishment and could not be photographed.
    • Food service depends on the event and may be buffet or full table service.

Other Floors (Central Stairs)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are all rooms.
  • Comments View
    • There is a manual, single, heavy door to access the stairwell on the first floor.

Other Floors (Rear Left Stairs)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are all rooms.

Level Change (First Floor - Room 1)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the door to Room 1.
  • The ramp/slope gradient is steep.
  • The width of the ramp/slope is 133cm (4ft 4in).

Level Change (First Floor Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the first floor, in the corridor just before room 9.
  • The ramp/slope gradient is steep.
  • The width of the ramp/slope is 98cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the first floor, in the corridor between rooms 4 and 5.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Room (Room 6 - Superior Room)

  • General Information View
    • The Tourist Board rating is 4*.
    • There are 14 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 14 standard rooms on other floors.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are available.
  • Comments View
    • There is a small lip on the threshold of the bathroom.
    • There is a shallow step into the shower.
    • All rooms can be double or twin.

Room (Room 12 - Junior Suite)

  • General Information View
    • The Tourist Board rating is 4*.
    • There are 14 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 14 standard rooms on other floors.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are available.
  • Comments View
    • There is a shallow step on the threshold of the bathroom.
    • There is a shallow step into the shower.
    • All rooms can be double or twin.

Level Change (Patio Area Steps to Pool)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the patio and garden area at the rear of the building, leading to the pool.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).

Swimming Pool (Outdoor Pool)

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • The steps do not have handrails.
  • There is not a ladder type entrance into the water.
  • Comments View
    • The pool is located in the gardens at the rear of the building.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 33m (36yd 3in) from the function room accessible entrance.
    • This accessible toilet is located on the ground floor, along the corridor to the left of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 146cm x 188cm (4ft 9in x 6ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 131cm (4ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin and general domestic waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 137cm (4ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Standard Toilet(s) (Function Room and Bar)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, to the right of the function room bar as you enter via the function room accessible entrance.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the function room accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, along the corridor ahead as you enter via the function room accessible entrance.
    • The male toilet(s) is/are approximately 4m (4yd 1ft) from the function room accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Standard Toilet(s) (Hotel, Restaurant and Bar)

Level Change (Hotel, Restaurant and Bar Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the doorway to the standard female and male toilets for the hotel, restaurant and bar.
  • The ramp/slope gradient is steep.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.