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Le Friquet Hotel

Rue de Friquet, Castel, Guernsey, GY5 7ST

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Access Guide

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Introduction

Opening Times (Reception)

  • Monday 07:00 - 22:30.
  • Tuesday 07:00 - 22:30.
  • Wednesday 07:00 - 22:30.
  • Thursday 07:00 - 22:30.
  • Friday 07:00 - 22:30.
  • Saturday 07:00 - 22:30.
  • Sunday 07:00 - 22:30.

Opening Times (Lobster and Grill)

  • Monday 12:00 - 14:00.
  • Monday 18:00 - 21:00.
  • Tuesday 12:00 - 14:00.
  • Tuesday 18:00 - 21:00.
  • Wednesday 12:00 - 14:00.
  • Wednesday 18:00 - 21:00.
  • Thursday 12:00 - 14:00.
  • Thursday 18:00 - 21:00.
  • Friday 12:00 - 14:00.
  • Friday 18:00 - 21:00.
  • Saturday 12:00 - 14:00.
  • Saturday 18:00 - 21:00.
  • Sunday 12:00 - 14:00.
  • Sunday 18:00 - 21:00.

Location

  • This venue is situated in Castel.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of and to the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 242cm x 494cm (7ft 11in x 16ft 2in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The designated parking bay has a sign and standard white markings.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 129cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 65cm.
  • Step(s) View
    • The step(s) is/are located in the doorway of the first set of doors.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (The Lobster and Grill Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building, in the car park next to the Blue Badge bay.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music/noise.
  • Music/noise is played in the restaurant.
  • The lighting levels are varied.

Room (Room 30)

  • General Information View
    • The Tourist Board rating is 3*.
    • There are 37 rooms in total.
    • There are 3 standard ground floor rooms.
    • There are 34 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are not welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.

Room (Room 31)

  • General Information View
    • The Tourist Board rating is 3*.
    • There are 37 rooms in total.
    • There are 3 standard ground floor rooms.
    • There are 34 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • Assistance dogs are not welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Entrance (Restaurant Internal Entrance)

  • This information is for the entrance located on the ground floor, to the right of the building as you enter via The Lobster and Grill entrance, leading between the reception foyer and restaurant.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 79cm.

Eating and Drinking (The Lobster and Grill)

  • The following information is for the restaurant/bar.
  • The restaurant is located at the front left of the building as you enter via the main entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the restaurant entrance.
  • The distance between the floor and the lowest table is 48cm (1ft 7in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The standard height for tables is 80cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Grill and Seafood and a Carvery.
  • Comments View
    • A larger print menu can be produced with prior notification.
    • There is a bar.
    • The height of the bar is 114cm.
    • There is a carvery servery unit.
    • The height of the carvery servery unit is 90cm.

Level Change (The Lobster and Grill)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the restaurant leading to the carvery.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The step is in the carvery area at the rear of the restaurant.
    • There is full table service so the step can be avoided.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional standard rooms.
  • Comments View
    • There is a manual door to access the stairs from the first floor upwards.
    • There are other similar staircases throughout the hotel.

Level Change (Swimming Pool)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the pool.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 69cm (2ft 3in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading up to the pool side.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is not a ladder type entrance into the water.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in the corridor leading to the toilets.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.