Access Guide
Introduction
- Services / facilities within the building include a hotel with restaurant and bar.
Location
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front and rear of the building.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 146cm (4ft 9in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 66cm.
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Step(s)
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- The step(s) is/are located to the right as you face the entrance and in the doorway.
- There is/are 12 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- There are 11 medium height steps leading to the entrance and 1 deep step in the doorway.
- The handrail on the right is easy to grip.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There is seating available near to the reception area.
- The seating is sofas and armchairs.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
Eating and Drinking (Bar and Lounge)
- The following information is for the bar.
- The bar is located on the ground floor, to the rear of the building.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 8m (8yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 31cm (1ft).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is bar meals.
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Comments
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- Guests with mobility issues can be served breakfast and evening meals in the bar and lounge.
- There is level access to the bar through the lounge.
Level Change (Ground Floor Front Left Corridor)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the left hand corridor leading to the stairs to the lower ground floor, rooms 1-20 and 109- 110, the standard toilets and the bar.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a similar step along the rear corridor leading off the left hand corridor, giving access to the bar and rooms 1-20 (shown in photograph 2).
Room (Room 17)
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General Information
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- The Tourist Board rating is 2* Hotel.
- There are 55 rooms in total.
- There are 13 standard ground floor rooms.
- There are 42 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- There is a deep step (19cm) into the shower created by the shower tray.
Level Change (Ground Floor Rear Left Corridor)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the ground floor, in the rear left corridor, leading to rooms 10, 11, 14 and 20.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
Other Floors (Main Stairs)
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are rooms 201-212 and 301-309.
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Comments
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- There are similar staircases at the front right and rear left of the building.
- There are single, manual, heavy doors to access the stairwell from the first floor upwards.
Other Floors (Ground to Lower Ground)
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Steps
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- The floors which are accessible by stairs are LG and G.
- There are 15 steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are The Sunflower Restaurant.
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Comments
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- There is a manual, double, light door to access the stairwell on the lower ground floor.
- Guests with mobility issues can request meals to be served in the ground floor bar and lounge.
Eating and Drinking (The Sunflower Restaurant)
- The following information is for the restaurant.
- The restaurant is located on the lower ground floor of the hotel.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the stairs.
- The standard height for tables is 69cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Cereals and cold drinks are available as a buffet service and are on the table to the left as you enter the restaurant.
Level Change (The Sunflower Restaurant)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the archways leading to the main seating area.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
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- The ramp surveyed was in the left hand archway.
- There are steep ramps (5.4 degrees) in the central and right hand side archways.
- Using the left hand archway avoids the steep ramps.
Level Change (Second Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the second floor, between rooms 307 and 308.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 79cm (2ft 7in).
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the ground floor, along the front left corridor as you enter the building.
- The female toilet(s) is/are approximately 11m (12yd 1in) from the main entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the ground floor, along the corridor leading to the rear left of the building, between reception and bar.
- The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
Level Change (Standard Male Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the standard male toilets leading to the urinals.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.