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Hook

North Plantation, St Peter Port, Guernsey, GY1 2QL

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Access Guide

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Introduction

  • Services / facilities within the building include a sushi restaurant, steakhouse and cocktail bar.

Opening Times

  • Monday 12:00 - 14:30.
  • Monday 18:00 - 22:00.
  • Tuesday 12:00 - 14:30.
  • Tuesday 18:00 - 22:00.
  • Wednesday 12:00 - 14:30.
  • Wednesday 18:00 - 22:00.
  • Thursday 12:00 - 14:30.
  • Thursday 18:00 - 22:00.
  • Friday 12:00 - 14:30.
  • Friday 18:00 - 22:00.
  • Saturday 12:00 - 14:30.
  • Saturday 18:00 - 22:00.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Victoria Pier.
    • The car park is located on North Plantation.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 220cm x 425cm (7ft 3in x 13ft 11in).
    • On street Blue Badge parking is located on North Plantation.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 76cm (2ft 6in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Hook & Sling Entrance)

  • This information is for the entrance located at the front left of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • Comments View
    • Access to this entrance is via intercom only.
    • The height of the intercom is 129cm.
    • This entrance gives direct access to the staircase leading to the steakhouse and cocktail bar.

Level Change (Hook & Sling Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the building.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • Full table service is available.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 111cm (3ft 8in).
  • The distance between the floor and the highest table is 117cm (3ft 10in).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sushi, a la carte, and steaks.
  • Comments View
    • The menus are interchangeable on request.
    • Lower level tables (75cm) are available on the first and second floors (photographs 6-8).

Other Floors (Sushi Bar)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the steakhouse.

Other Floors (Steakhouse and Cocktail Bar)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the steakhouse and cocktail bar.
  • Comments View
    • These stairs are beyond the Hook & Sling entrance and give access to the first and second floors.
    • The stairs are also used from the first floor to access the second floor.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.