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La Hotel Michele

Les Hubits, St Martin, Guernsey, GY4 6NB

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Access Guide

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Opening Times

  • The hotel is open Easter to October and then closed during the winter months.
  • At least one member of staff is onsite 24 hours per day but reception is not always staffed.
  • The dining room is usually open for breakfast between 08:00 and 09:15 and for dinner between 18:30 and 19:30.
  • Cold snacks can be ordered at other times.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located to the front and side of the building.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are light.
  • The door opening is 74cm (2ft 5in) wide.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.

Outside Access (Alternative Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • Comments View
    • This is a fire exit which is sometimes used to give easier access to Rooms 14-17 on the ground floor.
    • It is necessary for staff to open the door from within.

Level Change (Alternative Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are shallow.
  • The steps do not have handrails.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the lounge bar.
  • The lighting levels are varied.

Level Change (Ground Floor Rooms and Dining Room)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading down to the lower section of the ground floor.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Eating and Drinking (Dining Room)

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 12m (13yd 4in) from the main entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and cold snacks.

Level Change (Standard Toilets and Lounge Bar)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading up to the raised section of the ground floor.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 23m (25yd 6in) from the main entrance.
  • The distance between the floor and the lowest table is 48cm (1ft 7in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 12 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are additional rooms.
  • Comments View
    • There are two staircases.
    • The second staircase is located on the raised seaction of the ground floor and is the same except there is no landing.

Room

  • General Information View
    • There are 16 rooms in total.
    • There are 5 standard ground floor rooms.
    • There are 11 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Access To Swimming Pool and Garden

  • There are 2 rocky paths leading down to the outdoor swimming pool at the rear of the site.
  • One path leads down from the side car parking area and has 4 deep steps at the end.
  • The path has an uneven surface and the steps are not marked and do not have handrails.
  • The other path leads down to the swimming pool from the rear of the dining room via the garden.
  • There are 2 deep steps leading down to the garden.
  • The steps are not clearly marked and do not have handrails.
  • The garden slopes moderately downhill from the rear of the hotel.
  • The rocky path between the garden and the swimming pool is uneven and has 2 deep steps at the end leading to poolside.
  • The steps are not clearly marked and do not have handrails.

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Access To Changing Room

  • The changing room for the swimming pool is located off the rocky path between the garden and the pool.
  • There are 5 deep steps leading down to the changing room from the path.
  • The steps are not clearly marked and do not have handrails.

Changing Room

  • The changing room was being used for storage at the time of the survey.
  • There is a unisex standard toilet in the changing room.
  • There is a shower cubicle in the changing room.
  • The cubicle is accessed via a deep step.
  • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the rear of the garden.
  • A member of staff trained in BSL skills is not normally on duty.