Access Guide
Introduction
- Le Friquet Garden Centre is built in a ring shape with an outdoor section in the centre.
COVID-19 Information
Opening Times
- Monday 08:30 - 18:00.
- Tuesday 08:30 - 18:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 18:00.
- Friday 08:30 - 20:00.
- Saturday 08:30 - 20:00.
- Sunday 10:00 - 17:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Castel.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 600cm x 300cm (19ft 8in x 9ft 10in).
- The nearest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 52m (56yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
View
- There is a designated drop off point.
- The drop off point is located next to the designated bays.
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Comments
View
- There are an additional 4 designated parking bays located in the car park on the left side.
- The spaces have dimensions of 480cm x 430cm.
- The surface of the car park is loose chippings.
- There are also 2 parent and child spaces in the car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 270cm (8ft 10in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 200cm (6ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
Restaurant Bar Internal (Café Des Amis)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 120m (131yd) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 97cm (3ft 2in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- There are 2 medium, clearly marked steps for access to some raised seating areas.
- The steps have handrails on both sides.
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Opening Times
View
- Monday 09:00 - 18:00.
- Tuesday 09:00 - 18:00.
- Wednesday 09:00 - 18:00.
- Thursday 09:00 - 18:00.
- Friday 09:00 - 18:00.
- Saturday 09:00 - 18:00.
- Sunday 09:00 - 17:00.
Restaurant Bar Internal (Terrazo de Giardino)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 120m (131yd) from the main entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is full restaurant meals.
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Comments
View
- It is possible to order from the Terrazo de Giardino menu in the level access Café Des Amis seating area.
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Opening Times
View
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday 12:00 - 20:00.
- Saturday 12:00 - 20:00.
- Sunday 12:00 - 17:00.
Level Change (Terrazo de Giardino)
- There are steps to access this area / service.
- The steps are located leading up to the restaurant.
- There is / are 8 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
Accessible Toilet (1)
- There are accessible toilet facilities within this venue.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
- This accessible toilet is located in the garden essentials and sundries department.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 355cm x 200cm (11ft 8in x 6ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilets.
- The height of the baby change table once extended is 98cm (3ft 2in).
- Inside the venue, there is level access to the baby change facility.
Accessible Toilet (2)
- There are accessible toilet facilities within this venue.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 140m (153yd 4in) from the main entrance.
- This accessible toilet is located in the indoor living department next to the restaurant and cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 190cm (6ft 7in x 6ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located in the indoor living department.
- The female and male toilets are 140m (153yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do not receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.