You are on Introduction. Skip to the next section.

Introduction

• Le Friquet Garden Centre is built in a ring shape with an outdoor section in the centre.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 18:00.
• Tuesday 08:30 - 18:00.
• Wednesday 08:30 - 18:00.
• Thursday 08:30 - 18:00.
• Friday 08:30 - 20:00.
• Saturday 08:30 - 20:00.
• Sunday 10:00 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Castel.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 600cm x 300cm (19ft 8in x 9ft 10in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 52m (56yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located next to the designated bays.
• Comments View
  • There are an additional 4 designated parking bays located in the car park on the left side.
  • The spaces have dimensions of 480cm x 430cm.
  • The surface of the car park is loose chippings.
  • There are also 2 parent and child spaces in the car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 270cm (8ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 200cm (6ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are bright.

You are on Restaurant Bar Internal (Café Des Amis). Skip to the next section.

Restaurant Bar Internal (Café Des Amis)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is not available.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 120m (131yd) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 97cm (3ft 2in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are 2 medium, clearly marked steps for access to some raised seating areas.
  • The steps have handrails on both sides.

You are on Restaurant Bar Internal (Terrazo de Giardino). Skip to the next section.

Restaurant Bar Internal (Terrazo de Giardino)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is 120m (131yd) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is full restaurant meals.

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• Comments View
  • It is possible to order from the Terrazo de Giardino menu in the level access Café Des Amis seating area.

You are on Level Change (Terrazo de Giardino). Skip to the next section.

Level Change (Terrazo de Giardino)

• There are steps to access this area / service.
• The steps are located leading up to the restaurant.
• There is / are 8 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Accessible Toilet (1). Skip to the next section.

Accessible Toilet (1)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
  • This accessible toilet is located in the garden essentials and sundries department.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 355cm x 200cm (11ft 8in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the accessible toilets.
  • The height of the baby change table once extended is 98cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.

You are on Accessible Toilet (2). Skip to the next section.

Accessible Toilet (2)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 140m (153yd 4in) from the main entrance.
  • This accessible toilet is located in the indoor living department next to the restaurant and cafe.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 200cm x 190cm (6ft 7in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the indoor living department.
  • The female and male toilets are 140m (153yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.