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Les Cotils Christian Retreat & Conference Centre

St Peter Port, Guernsey, GY1 1UU

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Access Guide

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Introduction

  • Services / facilities within the building include a restaurant and bar, a cafe, conference rooms and hotel rooms.

Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.

Opening Times (Conference Centre)

  • The venue has seasonal opening times.
  • Comments View
    • 07:30 - 12am 7 days a week.
    • Closed between Christmas Day - New Years Day.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 5 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 215cm x 645cm (7ft 1in x 21ft 2in).
    • The nearest designated bay is 6m (6yd 1ft) from the reception accessible entrance.
    • The furthest designated bay is 6m (6yd 1ft) from the reception accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Reception Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 140cm (4ft 7in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 130cm (4ft 3in) wide.

Level Change (Reception Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of and immediately beyond the entrance.
  • There is / are 4 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Alternative Accessible Entrance)

  • This information is for the entrance located to the left of the venue at the front.
  • There is not level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 122cm (4ft).
  • Comments View
    • This is the best entrance for access to the adapted room, using the West Wing Lift.

Level Change (Alternative Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Les Cotils Coffee Shoppe External Entrance)

  • This information is for the entrance located to the right hand side of the Main Building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 83cm (2ft 9in) wide.

Level Change (Les Cotils Coffee Shoppe External Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp or slope is 114cm (3ft 9in).

Outside Access (Les Cotils Coffee Shoppe from Reception)

  • This information is for the entrance located leading from the Main Reception Area.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 81cm (2ft 8in) wide.

Level Change (Les Cotils Coffee Shoppe from Reception)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Reception Accessible Entrance)

  • This information is for the entrance located to the left of the Reception Main Entrance.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 108cm (3ft 7in) wide.

Level Change (Reception Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • Comments View
    • This access point leads to the East Wing Lift and allows level access to the building.

Outside Access (Swiffen Bar and Restaurant Main Entrance)

  • This information is for the entrance located on the ground floor in the West Wing.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 126cm (4ft 2in) wide.

Outside Access (Swiffen Bar and Restaurant Internal Entrance)

  • This information is for the entrance located leading from the Main Building and East Wing Lift.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 78cm (2ft 7in) wide.

Outside Access (Main Reception)

  • This information is for the entrance located to the right of the Reception Main Entrance Doors.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 86cm (2ft 10in) wide.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the Restaurant and Bar, and Cafe.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from the Main Building towards the West Wing.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 97cm (3ft 2in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading from the West Wing to the Main Building.
  • There is / are 5 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does not bypass the step(s).
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp.

Reception (Main Reception)

  • The desk is 4m (4yd 1ft) from the Reception Main Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • The distance to the desk via the lift from the Reception Accessible Entrance is 13m from the East Wing lift entrance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.

Lift (West Wing Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the building in the West Wing.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 3m (3yd 10in) from the Sir Michael Wilkings Wing Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (East Wing Lift)

  • There is a lift for public use.
  • The lift is located in the East Wing facing the Main Reception Accessible Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • The lift is 6m (6yd 1ft) from the Main Reception Accessible Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 110cm x 124cm (3ft 7in x 4ft 1in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Room (Room 17)

  • General Information View
    • The Tourist Board rating is 3 Star.
    • There are 26 rooms in total.
    • There are 15 standard ground floor rooms.
    • There are 11 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 5m (5yd 1ft) from the rear lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 17.
    • The width of the door is 86cm (2ft 10in).
    • The height of the bed is 55cm (1ft 10in).
    • The measurement between the bed base and floor is 3cm (1in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 91cm (2ft 12in).
    • The door opens inwards.
    • The door weight is light.
    • The door is locked by a lever twist.
    • The dimensions of the accessible ensuite are 150cm x 240cm (4ft 11in x 7ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 147cm (4ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are not available.
    • The toilet seat is 45cm (1ft 6in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 80cm (2ft 7in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • No emergency alarm is fitted in the ensuite.
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is shower chair.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • The transfer space measured was on the right.
    • The left hand transfer space measures 63cm.
    • There is a small 5cm step to access the shower.
    • The shower has 2 doors.
    • The doors are light.
    • The doors open outwards.
    • The doors are 103cm wide.

Eating and Drinking (Les Cotils Coffee Shoppe)

  • The following information is for the cafe.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the Les Cotils Coffee Shoppe External Entrance.
  • The standard height for tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Swiffen Bar and Restaurant)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the Swiffen Bar and Restaurant Main Entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 63cm (2ft 1in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Fine Dining.

Reception (Swiffen Bar and Restaurant)

  • The desk is 3m (3yd 10in) from the Sir Michael Wilkings Wing Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 8m (8yd 2ft) from the Sir Micheal Wilkings Main Entrance.
    • The accessible toilet is located on the ground floor in the corridor to the left as you enter via the Sir Micheal Wilkings Main Entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 143cm x 192cm (4ft 8in x 6ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 124cm (4ft 1in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 99cm (3ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located on the ground floor in the corridor to the left as you enter via the Sir Michael Wilkings Main Entrance.
    • The female toilets are 9m (9yd 2ft) from the Sir Michael Wilkings Main Entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located on the ground floor in the corridor to the left as you enter via the Sir Michael Wilkings Main Entrance.
    • The male toilets are 7m (7yd 1ft) from the Sir Michael Wilkings Main Entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments View
    • There are other similar standard toilets on all other floors.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds surrounding the venue.
  • A member of staff trained in BSL skills is not normally on duty.