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Old Government House Spa

St Ann's Place, St Peter Port, Guernsey, GY1 2NU

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Access Guide

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Introduction

  • Comments View
    • The spa is located next to the hotel and can be accessed internally via steps or externally from St Ann's Place.

Opening Times

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 09:00 - 19:00.
  • Sunday 09:00 - 18:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in St Peter Port.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The car park is located off Upland Road.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 490cm x 180cm (16ft 1in x 5ft 11in).
    • On street Blue Badge parking is located immediately outside the main entrance.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in St Anne's Place.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located on the street outside the main entrance.
    • There is not a dropped kerb from the drop off point.
  • Comments View
    • Valet parking is available for hotel residents only.
    • There is 1 designated Blue Badge bay on the street which is shared with the hotel.

Outside Access (Main Spa Entrance)

  • This information is for the entrance located in St Ann's Place.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 92cm (3ft 0in) wide.

Level Change (Spa Entrance)

  • There are steps to access this area / service.
  • The steps are located between the entrance and reception area.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Level Change (Access From Hotel Reception)

  • There are steps to access this area / service.
  • The steps are located between the fitness suite and hotel reception.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Reception

  • The reception desk is 5m (16ft 5in) from the main spa entrance.
  • There is not level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • Lighting levels are varied.

Level Change (Fitness Suite and Changing Rooms)

  • There are steps to access this area / service.
  • The steps are located leading down to the lowest section of the building.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.

Level Change (Treatment Rooms and Toilets)

  • There are steps to access this area / service.
  • The steps are located between the entrance and the treatment corridor.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the lowest section of the spa building.
    • The fitness suite is 25m (27yd) from the main spa entrance.
    • There is not level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are heavy.
    • The opening is 92cm (3ft 0in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 20m (22yd) from the main spa entrance.
  • The standard changing room is 15m (16yd) from the reception desk.
  • The standard changing room is 5m (16ft 5in) from the fitness suite.
  • The standard changing rooms are located on the lowest section of the spa building.
  • There is not level access to the standard changing rooms.

Standard Shower

  • Standard showers are located in the changing rooms.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.