Access Guide
Polling Station
- All islanders can vote at the Performing Arts Centre on Saturday 3rd October, Sunday 4th October, Tuesday 6th October, Wednesday 7th October.
- All polling stations are open from 8am - 8pm.
- All registered voters may opt for a postal vote. You can apply for a postal vote online at election2020.gg, or by requesting an application form from the Election Office 01481 747 579. Postal vote applications must be received by 25th September 2020.
Introduction
- Services / facilities within the building include a theatre, box office, bar, a dance studio, drama studio and a green room.
Opening Times (Main Building)
- Please contact the venue for details of opening times, opening times do vary depending on performances and opening times do vary depending on timetabling.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 380cm x 470cm (12ft 6in x 15ft 5in).
- The nearest designated bay is 32m (34yd 2ft) from the main entrance.
- The furthest designated bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- There are 2 separate dropped kerbs on route to building.
- One dropped kerb is to the left of the entrance.
- One dropped kerb is to the right of the entrance.
- There is additional standard car parking to the left of the building as you face it.
- There are not designated Blue Badge bays in this car park.
- The surface is gravel.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 193cm (6ft 4in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 191cm (6ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
Reception (Box Office)
- The desk is 7m (7yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Opening Times
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- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception (Cloakroom)
- The desk is 13m (14yd 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- This venue does play background music/noise.
- Music/noise is played in the foyer.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking (Bar)
- The following information is for the bar.
- The bar is located on the ground floor, at the rear of reception.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 103cm (3ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
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Opening Times
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- Opening times do vary depending on performances.
Outside Access (Theatre Stalls)
- This information is for the entrance located on the ground floor, to the right of the theatre.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Comments
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- There is a door leaf for both sets of doors.
- Once opened the door leaf increases the opening of both sets of doors to 121cm.
- There are similar doors to the left of the theatre.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located the front row.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit next to the patron.
- It is 14m (15yd 11in) from the designated seating area to the nearest accessible toilet.
- There is a hearing assistance system.
- The hearing system is a headset.
- Staff are trained to use the hearing system.
- The rows suitable for hearing loops are all.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The seats are dropdown chairs.
- Carers tickets are free.
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Opening Times
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- Opening times do vary depending on performances.
Level Change (Theatre)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left and right of the seating.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are adjustable.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on the left going up.
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Comments
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- The steps surveyed were on the left hand side of the seating.
- The steps on the right hand side have handrails on the right going up.
Outside Access (Dressing Room)
- This information is for the entrance located along the ground floor right hand corridor, to the right of the theatre.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 87cm (2ft 10in) wide.
Inside Access (Dressing Room)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music/noise.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Dressing Room
- There are 2 dressing rooms.
- The dressing room surveyed was Dressing Room 1.
- There are dressing tables around 3 walls of the dressing room.
- The height of the dressing tables is 75cm.
- There are chairs in the dressing room.
- The chairs do not have armrests.
- There are mirrors in the dressing room.
- There are 2 full length mirrors.
- There are 6 make-up mirrors with lights.
- The mirrors are placed at lower level.
- The height of the lights is 148cm including the switch.
- There is a sink.
- The height of the sink is 85cm.
- The tap is lever.
- The sink has a mixer tap.
- There is a towel dispenser.
- The height of the towel dispenser is 117cm.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located in the central foyer, behind the box office.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Outside Access (Dance Studio)
- This information is for the entrance located on the first floor, to the right as you exit the lift.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 207cm (6ft 9in) wide.
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Comments
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- There is a smaller door to the right of the double doors.
- The door opens away from you (push).
- The door is heavy.
- The width of this door is 87cm.
Inside Access (Dance Studio)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music/noise.
- Music/noise is played during classes.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Outside Access (Theatre Balcony)
- This information is for the entrance located on the first floor, ahead as you exit the lift.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Comments
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- There is a door leaf for both sets of doors.
- Once opened the door leaf for both sets of doors increases the width to 121cm.
- The balcony doors surveyed were on the right hand side of the auditorium. There are also similar doors on the left hand side of the auditorium.
Outside Access (Drama Studio)
- This information is for the entrance located on the first floor, to the right as you exit the lift.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Comments
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- There is a door leaf.
- Once opened this increases the door opening to 132cm.
- There are similar doors to the left and the right of the drama studio.
- They have the same measurements, but with the door leaf reversed.
Inside Access (Drama Studio)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music/noise.
- Music/noise is played during some classes.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Outside Access (Green Room)
- This information is for the entrance located to the rear right of the first floor.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 86cm (2ft 10in) wide.
Inside Access (Green Room)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music/noise.
- Music/noise is played occasionally.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Green Room
- There are tables and seating in the green room.
- The height of the tables is 72cm.
- There are not chairs with armrests.
- There are workstations with computers along one wall.
- The height of the workstations is 73cm.
- The computer chairs are height adjustable.
- Some of the computer chairs have armrests.
- There is a kitchen area.
- There are no low level work units in the kitchen.
- The height of the work units is 93cm.
- There is a sink.
- The height of the sink is 93cm.
- There is a full length mirror.
Accessible Shower (Dressing Room)
- Accessible shower facilities are available.
- The showers are located in the dressing room.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 46cm (1ft 6in).
- Other facilities available are an emergency alarm.
- There is level access to the services from the shower facilities.
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Comments
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- The emergency alarm is not fully functional as it is 19cm from the ground.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text, pictorial, tactile and Braille signage on or near the toilet door.
- This accessible toilet is 14m (15yd 11in) from the main entrance.
- This accessible toilet is located to the rear of the foyer behind the box office.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 192cm (4ft 11in x 6ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 107cm (3ft 6in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 105cm (3ft 5in) high.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
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Comments
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- There is a similar accessible toilet in the back of house area on the ground floor.
- The back of house accessible toilet has transfer space on the opposite side.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the foyer behind the box office.
- The female and male toilets are 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Comments
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- The end cubicles have doors which open outwards for ease of access should patrons require assistance.
- There are similar standard toilets in the back of house area on the ground floor.
- The back of house area standard toilets are unisex.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the area surrounding the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.