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Guinness Open Gate Brewery - Main Guide

1 Mercer Walk, WC2H 9FA

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Access Guide

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Overview

  • About View
    • Immerse yourself in the magic of Guinness Open Gate Brewery London. You can take a tour inside Guinness' experimental brewery, discover what creative delights are brewing and taste a selection of innovative beers in the Brewer's room. Across the site, there are 2 shops, 3 restaurants, an informal social space, a private dining area and flexible, bookable event spaces and meeting rooms.
    • The following is available here: exhibits, outbuildings, a restaurant, shops and a visitor centre.
    • There is a craft brewery tour and a behind-the-scenes tasting adventure.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting Around View
    • Circulation routes around the site consist of: surfaced footpaths.
    • Some resting areas are available along circulation routes.
    • Some wayfinding signage is provided.
    • Some map boards are provided.
  • Getting Help and Assistance View
    • British Sign Language interpreters can be provided on request.
    • Dogs are not permitted in the brewery.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability, Equality and Inclusion Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building and on the 1st floor during the tour.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building, and on the 1st floor during the tour.
    • The gender inclusive step-free standard toilet facilities are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building, and on the 1st floor during the tour.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the 4th floor of the Shelton Street building.

Entrance - The Store @ Guinness Open Gate Brewery

  • This entrance is located on Mercer Walk.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • The main entrance is located on Langley Street.
  • This entrance can be accessed via a slight ramp or steps.
  • The entrance has double manual doors that are held open.
  • The doors at this entrance have an opening width of 185cm.

The Store @ Guinness Open Gate Brewery

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include automatic doors.
    • The majority of main aisle widths are between 120cm - 150cm.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor in all walkways.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey.
    • The venue has a designated accessible till point and a payment counter.
  • Designated Accessible Till Point View
    • The designated accessible till point is located to the right hand side of the main payment counter.
    • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
    • The designated accessible till point has a lowered counter.
  • Payment Counter View
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is under 120cm and the width at each turn is under 150cm.
    • The payment counter has windows.
    • The height of the payment counter is 106cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 81cm.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Entrance - Guinness Good Things Concept Store

  • This entrance is located in Old Brewer's Yard.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There are double manual doors at this entrance, however one door is locked.
  • The locked door can be opened on request.
  • The door opens away from you.
  • The width of the opening is 109cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • There is another entrance on Neal Street.
  • There are double manual doors at this entrance, however one door is locked.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 109cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Guinness Good Things Concept Store

  • Getting Around View
    • There is step-free level access throughout walkways.
    • Access throughout may include narrow walkways.
    • The majority of main aisle widths are between 120cm - 150cm.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor in all walkways.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey.
    • The checkout area is located ahead after entering through either door.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 122cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Tour Level 1 - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located level 1 of the tour.
    • The distance from the lift is 15m.
    • The most accessible route to the toilet has step-free level access, a lift and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 105cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 140cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Shelton Street Restaurants - 4th Floor - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located on the 4th floor of the Shelton Street site.
    • The distance from the lift is 10m.
    • The most accessible route to the toilet has step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 99cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 139cm from the floor.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a second wash basin in this facility.

Toilet with Adaptations (The Vaults - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located within The Vaults.
    • The most accessible route to the toilet has step-free level access, a platform lift, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 221cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (The Old Brewer’s Yard - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located in The Old Brewer’s Yard.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 94cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 257cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 89cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • Customers can use both the accessible toilet next to the bar and the one in The Vaults via the platform lift.